A user's 10-year-old Huawei modem/router has started failing, prompting them to seek a more advanced replacement.

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  "detected_at": "2026-09-04T23:37:30+00:00",
  "company": {
    "name": "Huawei",
    "domain": "huawei.com"
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  "data": {
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    "stage": "switching",
    "awards": 0,
    "timing": "in_progress",
    "topics": [
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      "reliability",
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    "post_id": "1w7kl5z",
    "summary": "A user's 10-year-old Huawei modem/router has started failing, prompting them to seek a more advanced replacement.",
    "category": "reliability",
    "comments": [
      {
        "url": "https://www.reddit.com/r/nbn/comments/1w7kl5z/comment/p7vpo6v/",
        "depth": 0,
        "score": 6,
        "author": "xylarr",
        "excerpt": "Take it as an opportunity to shop around for a new ISP.\n\n Having said that, it might be the case that a password is not needed. I'm not familiar with the peculiarities of VDSL config. Certainly in the FttP and HFC worlds, most ISPs don't need a PPoE user/pass and just use DHCP to configure your connection - all automagic.",
        "posted_at": "2026-09-04T23:52:07.000Z",
        "author_url": "https://www.reddit.com/user/xylarr/"
      },
      {
        "url": "https://www.reddit.com/r/nbn/comments/1w7kl5z/comment/p7voyf8/",
        "depth": 0,
        "score": 4,
        "author": "FreddyFerdiland",
        "excerpt": "which rsp ?\n\n most have switched to IPoE .. simple Ip ..dhcp ...no username,pasword\n\n only PPPoE needs password",
        "posted_at": "2026-09-04T23:48:04.000Z",
        "author_url": "https://www.reddit.com/user/FreddyFerdiland/"
      },
      {
        "url": "https://www.reddit.com/r/nbn/comments/1w7kl5z/comment/p7wx9xi/",
        "depth": 0,
        "score": 3,
        "author": "NoBus7939",
        "excerpt": "Most providers now a days use Dynamic IP/IPOE connections where you don’t need a login or password.\n\n It would be easier do you to just sign up to a new provider than it would stuff around with Dodo non existent customer support to get details from them.\n\n Look at Neptune (I’ve been with them for a while they’re great), Leaptel, or Launtel. From sign up to connection is probably 25mins",
        "posted_at": "2026-09-05T04:22:03.000Z",
        "author_url": "https://www.reddit.com/user/NoBus7939/"
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      {
        "url": "https://www.reddit.com/r/nbn/comments/1w7kl5z/comment/p7xj9sp/",
        "depth": 0,
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        "author": "Frozen-Idjit",
        "excerpt": "recovery wasn't possible.\n\n ... wow with support like that, like others have said find a new isp if you are on there $93 plan i would be changing asap\n\n Is there any stickers on the bottom of the modem from there webpage looks like a default login\n\nFill in the PPP Username and PPP Password boxes\n Change the PPP username to: \"your email address used on signup\"\n Change the PPP password to: dodointer",
        "posted_at": "2026-09-05T07:15:43.000Z",
        "author_url": "https://www.reddit.com/user/Frozen-Idjit/"
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      {
        "url": "https://www.reddit.com/r/nbn/comments/1w7kl5z/comment/p7vq4ty/",
        "depth": 0,
        "score": 1,
        "author": "Cazzzzle",
        "excerpt": "If the front line support staff were unsure how to answer, then this rarely comes up - so they are probably not using PPPoE and you don't need a password.\n\n WAG: If you do need to configure as PPPoE, contact when you are ready to set up the device and they will reset your password, triggering automatic sending of the new password to you.",
        "posted_at": "2026-09-04T23:54:45.000Z",
        "author_url": "https://www.reddit.com/user/Cazzzzle/"
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      {
        "url": "https://www.reddit.com/r/nbn/comments/1w7kl5z/comment/p7wqvar/",
        "depth": 0,
        "score": 1,
        "author": "CoolJosh3k",
        "excerpt": "Go with a reputable provider that supports bring your own modem/router. Someone with top customer service and knowledge.\nPretty sure Aussie Broadband is ideal for this, while Telstra will put you on hold for an hour to speak to someone who doesn’t even know what an Ethernet cable is.",
        "posted_at": "2026-09-05T03:37:57.000Z",
        "author_url": "https://www.reddit.com/user/CoolJosh3k/"
      },
      {
        "url": "https://www.reddit.com/r/nbn/comments/1w7kl5z/comment/p7xvall/",
        "depth": 0,
        "score": 1,
        "author": "virkendi",
        "excerpt": "PPPoE is a legacy connection type these days, anyway, the PPPoE password for dodo is: 'dodointernet'",
        "posted_at": "2026-09-05T09:00:29.000Z",
        "author_url": "https://www.reddit.com/user/virkendi/"
      },
      {
        "url": "https://www.reddit.com/r/nbn/comments/1w7kl5z/comment/p7xw04y/",
        "depth": 0,
        "score": 1,
        "author": "virkendi",
        "excerpt": "You could change your connection type to IPoE/DHCP in the settings and see if it still connects, if it doesn't work just change it back again.",
        "posted_at": "2026-09-05T09:06:49.000Z",
        "author_url": "https://www.reddit.com/user/virkendi/"
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    "evidence": [
      "[post] The RSP provided my current pre-configured modem router (HUAWEI) at the outset.",
      "[post] Now the modem/ router has started giving me grief.",
      "[post] So I plan to replace modem/router with something more advanced than the 10 year old HUAWEI."
    ],
    "virality": "medium",
    "post_date": "2026-09-04T23:37:30.000Z",
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    "post_text": "I need clarity on the importance of having the internet password at hand when configuring a new VDSL modem/router for a FTTN connection:\n\nI've been with my current FTTN RSP relatively trouble free for just over ten years. The RSP provided my current pre-configured modem router (HUAWEI) at the outset. The configuration must have included the \"INTERNET PASSWORD\", i.e. the one in VDSL connection parameters, because I do not have a record of it, although I do have all other documentation from when the connection was initiated.\n\nNow the modem/ router has started giving me grief. FTTP upgrades aren't scheduled until 2032 according to updates from NBNco. So I plan to replace modem/router with something more advanced than the 10 year old HUAWEI.\n\nIn preparation for the replacement I realised that I didn't have the VDSL connection password. I scoured the RSP's website plus a bit of AI assistance , but found nothing relating to the password or its recovery.\n\nI raised a support ticket that went nowhere. The RSP's tech contacted me but could offer no practical advice. He said he had made further inquiries but as far as he could tell recovery wasn't possible. Could it or would it be reset when the new modem connects, I asked. He didn't know.\n\nI asked, maybe the RSP pushes the password to the modem on connection, so I don't need it? He wasn't sure, although the password would be in the...",
    "sentiment": "negative",
    "subreddit": "nbn",
    "post_title": "FTTN > VDSL Modem Internet password quandary.",
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    "source_url": "https://www.reddit.com/r/nbn/comments/1w7kl5z/fttn_vdsl_modem_internet_password_quandary/",
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    "comments_total": 13,
    "total_comments": 13,
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