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IntuitLayoffs

In a post complaining about declining product quality in QuickBooks Online, the author mentions that Intuit laid off a number of staff.

What happened

Post: "Quickbooks is getting worse with every update"

Source

RedditSep 25, 2026By u/ottnots

r/quickbooksonline

Quickbooks is getting worse with every update

upvotes
37
comments
18

Post

Highlighted: the lines this signal was extracted from

I used to love QBO. I could do transactions on my phone whenever I had a spare moment. Now it crashes or freezes every time I open it. And forces me to log in again!! And the new desktop layout that I am pretty sure no one asked for also is a step back. I know they laid off a bunch of staff, added AI that I don’t need or want. Horrible user experience and another company that invests in AI at the expense of staff who were good at their jobs. As a small business owner, I pay a lot for it.. any comparable products people can recommend? Enough is enough

reddit.com/r/quickbooksonline/comments/1wqajq5/quickbooks_is_getting_...Read the full source

Comments on the post

5 of 18 comments
  • “I used to love QB too. Now it’s the software I dread opening and dealing with. QB desktop was simple fast and easy to use. Somehow Intuit managed to go web based and make it much, much worse - which is the exact opposite of what you’d expect. Also see Mailchimp. That product is a hot mess now.”

    u/Robhow5 points · Sep 26, 2026View

  • “I highly agree. They keep making changes to things that work just fine. And then the changes make it worse, or are missing functions that we use. I recently tried to invoice someone and the invoice has 500 lines of expenses and time. It got hung up on every single cell that i would try to go into. I finally gave up, knowing that this one invoice would take a very long time to do, exported everythi”

    u/Interesting_Cod90624 points · Sep 26, 2026View

  • “I thinky frustration is with the increased lag issues which MUST be related to the "updates" and AI implementation. Even more importantly, the developers CLEARLY do not know accounting which causes extra steps in any workflow.”

    u/Doubl-Edg3 points · Sep 26, 2026View

  • “My company wants to have automatic bank deposits in and I’m fighting it. I see it mentioned how it’s never correct. I will quit before dealing with the crap forced on us.”

    u/Yes-YourHighnessness2 points · Sep 26, 2026View

  • “Yes. New bugs weekly and support has gotten super bad. AI is making it worse and worse. I give it 3/10. It works, kind of.”

    u/Seattle-dork2 points · Sep 26, 2026View

Extracted by Autobound

From the Signal API record
Signal
Layoffs

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/quickbooksonline
Stage
Reported

The full record

From the Signal API record

Numbers

Mentions
25

Details

Timing
Completed
Virality
Somewhat high
Post kind
Text
Prominence
Aside
Company's role
Subject
Signal category
Event

Topics and mentions

Topics

  • product quality
  • layoffs
  • ai

Products named

  • QuickBooks Online

Extraction

Sentiment
Negative
Detected
Sep 25, 2026
signal_type
reddit-company
signal_subtype
layoffs

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The API returns more than this page shows

This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/bdc204a8-f3db-56fb-a5d0-9e4421d64f67 returns this record as JSON. POST /v1/companies/enrich returns every signal for intuit.com.

{
  "signal_id": "bdc204a8-f3db-56fb-a5d0-9e4421d64f67",
  "signal_type": "reddit-company",
  "signal_subtype": "layoffs",
  "detected_at": "2026-09-25T22:58:20+00:00",
  "company": {
    "name": "Intuit",
    "domain": "intuit.com"
  },
  "data": {
    "nsfw": false,
    "stage": "reported",
    "awards": 0,
    "timing": "completed",
    "topics": [
      "layoffs",
      "ai",
      "product quality"
    ],
    "post_id": "1wqajq5",
    "summary": "In a post complaining about declining product quality in QuickBooks Online, the author mentions that Intuit laid off a number of staff.",
    "category": "layoffs",
    "comments": [
      {
        "url": "https://www.reddit.com/r/quickbooksonline/comments/1wqajq5/comment/pc3n6td/",
        "depth": 0,
        "score": 5,
        "author": "Robhow",
        "excerpt": "I used to love QB too. Now it’s the software I dread opening and dealing with.\n\n QB desktop was simple fast and easy to use. Somehow Intuit managed to go web based and make it much, much worse - which is the exact opposite of what you’d expect.\n\n Also see Mailchimp. That product is a hot mess now.",
        "posted_at": "2026-09-26T02:58:54.000Z",
        "author_url": "https://www.reddit.com/user/Robhow/"
      },
      {
        "url": "https://www.reddit.com/r/quickbooksonline/comments/1wqajq5/comment/pc3tc2r/",
        "depth": 0,
        "score": 4,
        "author": "Interesting_Cod9062",
        "excerpt": "I highly agree. They keep making changes to things that work just fine. And then the changes make it worse, or are missing functions that we use. I recently tried to invoice someone and the invoice has 500 lines of expenses and time. It got hung up on every single cell that i would try to go into. I finally gave up, knowing that this one invoice would take a very long time to do, exported everythi",
        "posted_at": "2026-09-26T03:38:20.000Z",
        "author_url": "https://www.reddit.com/user/Interesting_Cod9062/"
      },
      {
        "url": "https://www.reddit.com/r/quickbooksonline/comments/1wqajq5/comment/pc97gc0/",
        "depth": 0,
        "score": 3,
        "author": "Doubl-Edg",
        "excerpt": "I thinky frustration is with the increased lag issues which MUST be related to the \"updates\" and AI implementation.\n\n Even more importantly, the developers CLEARLY do not know accounting which causes extra steps in any workflow.",
        "posted_at": "2026-09-26T22:11:46.000Z",
        "author_url": "https://www.reddit.com/user/Doubl-Edg/"
      },
      {
        "url": "https://www.reddit.com/r/quickbooksonline/comments/1wqajq5/comment/pc2vwyp/",
        "depth": 0,
        "score": 2,
        "author": "Yes-YourHighnessness",
        "excerpt": "My company wants to have automatic bank deposits in and I’m fighting it. I see it mentioned how it’s never correct. I will quit before dealing with the crap forced on us.",
        "posted_at": "2026-09-26T00:20:19.000Z",
        "author_url": "https://www.reddit.com/user/Yes-YourHighnessness/"
      },
      {
        "url": "https://www.reddit.com/r/quickbooksonline/comments/1wqajq5/comment/pc7w5as/",
        "depth": 0,
        "score": 2,
        "author": "Seattle-dork",
        "excerpt": "Yes. New bugs weekly and support has gotten super bad. AI is making it worse and worse. I give it 3/10. It works, kind of.",
        "posted_at": "2026-09-26T18:33:10.000Z",
        "author_url": "https://www.reddit.com/user/Seattle-dork/"
      },
      {
        "url": "https://www.reddit.com/r/quickbooksonline/comments/1wqajq5/comment/pccni5m/",
        "depth": 0,
        "score": 2,
        "author": "Own_Description_5810",
        "excerpt": "With everything you mentioned, I’d probably look at xero first, then zohobooks. I’d be careful with payroll though, since that depends a lot on where you’re based.\n\n Definitely test them with your messiest real month before moving anything. Run a contract, payroll, travel expenses and the property stuff through each one. If you’re already reaching for Excel during the trial, it’s probably not the",
        "posted_at": "2026-09-27T11:58:00.000Z",
        "author_url": "https://www.reddit.com/user/Own_Description_5810/"
      },
      {
        "url": "https://www.reddit.com/r/quickbooksonline/comments/1wqajq5/comment/pcarole/",
        "depth": 0,
        "score": 1,
        "author": "rubiwoLtd",
        "excerpt": "the login loop and crashes are a known complaint lately. if you're mostly tracking expenses and receipts and don't need full double-entry, you might not need a bookkeeping platform that heavy. what's your actual day-to-day workflow look like?",
        "posted_at": "2026-09-27T03:24:46.000Z",
        "author_url": "https://www.reddit.com/user/rubiwoLtd/"
      },
      {
        "url": "https://www.reddit.com/r/quickbooksonline/comments/1wqajq5/comment/pc6tnfr/",
        "depth": 0,
        "score": 1,
        "author": "Abject_Concern5392",
        "excerpt": "Anybody know why I’m only able to charge my customers 1$ and if I try to get them paid more it declines",
        "posted_at": "2026-09-26T15:42:47.000Z",
        "author_url": "https://www.reddit.com/user/Abject_Concern5392/"
      }
    ],
    "evidence": [
      "[post] I know they laid off a bunch of staff, added AI that I don’t need or want.",
      "[post] Horrible user experience and another company that invests in AI at the expense of staff who were good at their jobs."
    ],
    "virality": "somewhat_high",
    "post_date": "2026-09-25T22:58:20.000Z",
    "post_kind": "text",
    "post_text": "I used to love QBO. I could do transactions on my phone whenever I had a spare moment. Now it crashes or freezes every time I open it. And forces me to log in again!! And the new desktop layout that I am pretty sure no one asked for also is a step back. I know they laid off a bunch of staff, added AI that I don’t need or want. Horrible user experience and another company that invests in AI at the expense of staff who were good at their jobs. As a small business owner, I pay a lot for it.. any comparable products people can recommend? Enough is enough",
    "sentiment": "negative",
    "subreddit": "quickbooksonline",
    "post_title": "Quickbooks is getting worse with every update",
    "prominence": "aside",
    "source_url": "https://www.reddit.com/r/quickbooksonline/comments/1wqajq5/quickbooks_is_getting_worse_with_every_update/",
    "entity_role": "subject",
    "post_author": "ottnots",
    "upvote_ratio": 0.9743589743589743,
    "mention_count": 25,
    "mention_surge": true,
    "subreddit_url": "https://www.reddit.com/r/quickbooksonline/",
    "total_upvotes": 37,
    "comments_total": 18,
    "total_comments": 18,
    "post_author_url": "https://www.reddit.com/user/ottnots/",
    "signal_category": "event",
    "comments_included": 15,
    "products_mentioned": [
      "QuickBooks Online"
    ]
  }
}

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