Kohl's is rolling out self-checkout stations across retail store locations, with store staff reporting hardware usability issues and operational friction.

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    "name": "Kohl's",
    "domain": "kohls.com"
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    "summary": "Kohl's is rolling out self-checkout stations across retail store locations, with store staff reporting hardware usability issues and operational friction.",
    "category": "self checkout",
    "comments": [
      {
        "url": "https://www.reddit.com/r/employedbykohls/comments/1w22ht7/comment/p6pl0w3/",
        "depth": 0,
        "score": 18,
        "author": "Infinite_Dog1094",
        "excerpt": "Self check out sucks!!! The counter is nonexistent , people don’t want to use ( even when I beg), they still can’t figure out their coupons ( they are right there),they charge themselves multiple times for the same items… explain the logic. We get self checkout so we can get rid of a cashier but then they expect a higher paid LOD to stand up their and assist. We could be doing more important thing",
        "posted_at": "2026-08-30T00:50:48.000Z",
        "author_url": "https://www.reddit.com/user/Infinite_Dog1094/"
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        "url": "https://www.reddit.com/r/employedbykohls/comments/1w22ht7/comment/p6phpkc/",
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        "author": "RenownedLime1234",
        "excerpt": "Yes you can pick them up and scan at self check out.",
        "posted_at": "2026-08-30T00:30:38.000Z",
        "author_url": "https://www.reddit.com/user/RenownedLime1234/"
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      {
        "url": "https://www.reddit.com/r/employedbykohls/comments/1w22ht7/comment/p6pfxrw/",
        "depth": 0,
        "score": 8,
        "author": "rando_banned",
        "excerpt": "If it's on the fixture it will automatically scan. If you pick it up and don't hold it still enough you have to pull the trigger to scan. If it detects that it's in motion it disables automatic scanning.",
        "posted_at": "2026-08-30T00:20:12.000Z",
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        "author": "Infinite_Dog1094",
        "excerpt": "Also, the flow was backward and awkward. The bags on the left should be on the right the open space to put your clothes should be on the left and then all the hardware should be on further to the right. Just very uncomfortable.",
        "posted_at": "2026-08-30T19:30:08.000Z",
        "author_url": "https://www.reddit.com/user/Infinite_Dog1094/"
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        "url": "https://www.reddit.com/r/employedbykohls/comments/1w22ht7/comment/p73epoj/",
        "depth": 0,
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        "author": "TheeeDogJoe",
        "excerpt": "The hand scanners HAVE NOT CHANGED, they have a trigger button on the bottom, that activates the scanner, lifting it, that button IS IN OFF POSITION, so you must manually push the button to activate EVERY TIME, 1 Item or 10 Items, you have to push the trigger button EVERY TIME. its the same concept used everywhere (other places have wireless, so you must push the botton every time,) just like shoo",
        "posted_at": "2026-09-01T01:12:57.000Z",
        "author_url": "https://www.reddit.com/user/TheeeDogJoe/"
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        "url": "https://www.reddit.com/r/employedbykohls/comments/1w22ht7/comment/p6pnqdy/",
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        "author": "wstsidhome",
        "excerpt": "Anyone have a rough guess as to how much one of the SCO units cost? Just curious, I know some other brand stores have some reeeaally high dollar units, and I’ve talked to some employees at these places…most say the same thing. It’s more trouble than it is worth.\n\n For those tha have had SCOs for a while already…do they seem to help or hinder the flow and what percentage of users of the machines ne",
        "posted_at": "2026-08-30T01:07:17.000Z",
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        "url": "https://www.reddit.com/r/employedbykohls/comments/1w22ht7/comment/p6wg2zn/",
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        "author": "Psionic_Raccoon",
        "excerpt": "Yes you can pick up the scanner. I've used it a handful of times.\nIt works, but it sucks ass. Every day there's at least 2 people every hour that set off the screaming alarm because they missed a hard tag on a dress or something.\nAnd we're supposed to watch for theft, but the self check ONLY gets used when we have a shit ton of people in line!\nAnd don't get me started on the old folk who try to us",
        "posted_at": "2026-08-31T01:25:31.000Z",
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        "author": "Temporary-Ad107",
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        "posted_at": "2026-09-01T18:16:24.000Z",
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      "[post] Those with stores that have self checkout, are you able to pick up the scanners to scan items? Ours shut off when lifted, kinda defeats the purpose. Thanks!",
      "[comment u/Infinite_Dog1094] We get self checkout so we can get rid of a cashier but then they expect a higher paid LOD to stand up their and assist. We could be doing more important thing"
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    "post_text": "Those with stores that have self checkout, are you able to pick up the scanners to scan items? Ours shut off when lifted, kinda defeats the purpose. Thanks!",
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    "post_title": "New self checkout",
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