A customer reports their LG battery, installed approximately five years ago, has completely failed.

{
  "signal_id": "365c3620-9745-57d2-ab12-6d6d7af6512e",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-09-25T15:53:15+00:00",
  "company": {
    "name": "LG",
    "domain": "lg.com"
  },
  "data": {
    "nsfw": false,
    "stage": "switched",
    "awards": 0,
    "timing": "completed",
    "topics": [
      "solar",
      "battery",
      "energy storage",
      "reliability",
      "hardware failure"
    ],
    "post_id": "1wpzypj",
    "summary": "A customer reports their LG battery, installed approximately five years ago, has completely failed.",
    "category": "reliability",
    "evidence": [
      "[post] LG Battery and SolarEdge inverter installed approx. 5 years ago for about $30K.",
      "[post] Now both the SolarEdge inverter AND LG battery have failed."
    ],
    "link_url": "/r/solarpower/comments/1wp5nzd/lg_battery_and_solar_edge_inverter_multiple/",
    "virality": "very_low",
    "post_date": "2026-09-25T15:53:15.000Z",
    "post_kind": "crosspost",
    "post_text": "LG Battery and SolarEdge inverter installed approx. 5 years ago for about $30K. The SolarEdge inverter failed over 3 times; while they replaced the unit, we paid for labor. Now both the SolarEdge inverter AND LG battery have failed. Our Solar Installer recommended the Tesla Powerwall for another $20K. Our ROI has vanished. Has anybody else experienced this?",
    "sentiment": "negative",
    "subreddit": "EnergyStorage",
    "event_date": "2026-09",
    "post_title": "LG Battery and Solar Edge Inverter multiple failures",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/EnergyStorage/comments/1wpzypj/lg_battery_and_solar_edge_inverter_multiple/",
    "entity_role": "vendor",
    "post_author": "Puzzleheaded_King342",
    "upvote_ratio": 1,
    "mention_count": 1,
    "mention_surge": false,
    "subreddit_url": "https://www.reddit.com/r/EnergyStorage/",
    "total_upvotes": 2,
    "comments_total": 0,
    "total_comments": 0,
    "event_date_text": "Now",
    "other_companies": [
      {
        "name": "SolarEdge",
        "role": "partner",
        "domain": "solaredge.com"
      },
      {
        "name": "Tesla",
        "role": "switching_to",
        "domain": "tesla.com"
      }
    ],
    "post_author_url": "https://www.reddit.com/user/Puzzleheaded_King342/",
    "signal_category": "feedback",
    "comments_included": 0,
    "products_mentioned": [
      "LG Battery"
    ]
  }
}

curl https://signals.autobound.ai/v1/signals/365c3620-9745-57d2-ab12-6d6d7af6512e \
  -H "X-API-KEY: $AUTOBOUND_API_KEY"

curl -X POST https://signals.autobound.ai/v1/companies/enrich \
  -H "X-API-KEY: $AUTOBOUND_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"domain":"lg.com","limit":20}'