Skip to main content
Autobound logo
MSCI10-Q: Major contract loss

Sustainability & Climate segment sees subscription cancellations jump 40% to $6.6M

Read at SEC EDGAR

What happened

MSCI's Sustainability and Climate segment experienced a significant 40% YoY increase in customer cancellations, rising from $4.7M to $6.6M, and a drop in its retention rate from 94.5% to 93.0%. This pain point may drive investment in customer success platforms, CRM, or analytics tools to improve client retention in a key growth area.

Source

SEC EDGARApr 21, 2026

Quarterly report (Form 10-Q)

MSCI 10-Q

Filing excerpt

Sustainability and Climate New recurring subscription sales $7.5 $7.2 Subscription cancellations (6.6) (4.7)

sec.gov/Archives/edgar/data/1408198/000140819826000034/msci-20260331.htmRead the full source

Other signals in this filing (11)

Extracted by Autobound

From the Signal API record
Signal
10-Q: Major contract loss

What this signalsFilings often name leadership changes, deals and spending plans.

Fiscal year end
03/31
Filed
Apr 21, 2026

More from MSCI

Company page →

More 10-Q signals at other companies

The full record

From the Signal API record

Numbers

Dollar figure
$6.6M (Subscription cancellations in Sustainability and Climate segment in Q1 2026)
Percent
-1.5% (Year-over-year change in retention rate for Sustainability and Climate segment)

Details

CIK
1408198
Accession number
0001408198-26-000034
Timeframe
Current quarter
Filing year
2026
Fiscal year
0
Why it matters
Urgency to improve
Signal category
Revenue

Extraction

Confidence
High
Relevance
85%
Sentiment
Negative
Detected
Apr 28, 2026
signal_type
sec-10q
signal_subtype
majorContractLoss

Use this data

Get every 10-Q signal for MSCI and the companies you sell to, in the tools you already use.

  1. Ask Claude about it

    Connect Autobound to Claude, Claude Code or Cursor with MCP. Then ask: “What changed at MSCI this week?”

    MCP setup guide

  2. Send it to your own tools

    The Signal API returns 10-Q signals for any list of companies as JSON, for your CRM, warehouse or app.

    Signal API

  3. Try it free

    Sign up and spend your free credits on the companies you sell to.

    Start Free1,000 free credits

The API returns more than this page shows

This page shows a preview. The full sec-10q record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Start Free1,000 free creditsUse it in Claude via MCP
Show the full JSONThe record on this page and the API request

GET /v1/signals/cf1fea38-a1e6-4936-8082-c721d06484ab returns this record as JSON. POST /v1/companies/enrich returns every signal for msci.com.

{
  "signal_id": "cf1fea38-a1e6-4936-8082-c721d06484ab",
  "signal_type": "sec-10q",
  "signal_subtype": "majorContractLoss",
  "detected_at": "2026-04-28T10:05:23.485+00:00",
  "company": {
    "name": "MSCI",
    "domain": "msci.com"
  },
  "data": {
    "detail": "MSCI's Sustainability and Climate segment experienced a significant 40% YoY increase in customer cancellations, rising from $4.7M to $6.6M, and a drop in its retention rate from 94.5% to 93.0%. This pain point may drive investment in customer success platforms, CRM, or analytics tools to improve client retention in a key growth area.",
    "metrics": {
      "pct": -0.015,
      "timeframe": "current_quarter",
      "pct_context": "Year-over-year change in retention rate for Sustainability and Climate segment",
      "dollar_context": "Subscription cancellations in Sustainability and Climate segment in Q1 2026",
      "dollar_millions": 6.6
    },
    "summary": "Sustainability & Climate segment sees subscription cancellations jump 40% to $6.6M",
    "excerpts": "Sustainability and Climate New recurring subscription sales $7.5 $7.2 Subscription cancellations (6.6) (4.7)",
    "relevance": 0.85,
    "sentiment": "negative",
    "confidence": "high",
    "source_url": "https://www.sec.gov/Archives/edgar/data/1408198/000140819826000034/msci-20260331.htm",
    "filing_date": "2026-04-21",
    "filing_year": 2026,
    "fiscal_year": 0,
    "fiscal_year_end": "03/31",
    "sales_relevance": "Urgency to improve",
    "signal_category": "revenue"
  }
}

Long text fields are shortened on this page.

Looking up one signal by its id is free. Enrich costs 2 credits per signal returned; a call with no results is free.