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Nationwide Mutual InsuranceAward

DALBAR Announces Nationwide as Winner of Sixth Consecutive Customer Experience Excellence Award

What happened

Nationwide Mutual Insurance Company receives award DALBAR Customer Experience Excellence Award.

Source

Article excerpt

Highlighted: the sentence this signal was extracted from

DALBAR announces Nationwide as winner of sixth consecutive Customer Experience Excellence Award. Feb 25, 2026, 09:30 ET Recognition Affirms Sustained Leadership in Retirement Plan Participant Service Across Multiple Channels MARLBOROUGH, Mass., Feb. 25, 2026 /PRNewswire/ - Nationwide has once again proven its unwavering commitment to exceptional customer service, earning its sixth consecutive DALBAR Customer Experience Excellence Award. The award recognizes Nationwide's outstanding achievement across several client contact channels, including phone, website and mobile sites, demonstrating the company's comprehensive approach to delivering exceptional retirement plan participant experiences. "Retirement plan participants place tremendous trust in us, and exemplary service is central to honoring that responsibility," said Carah Brody, Vice President of Business Operations for Nationwide Retirement Solutions. "These recognitions validate the intentional investments we've made in our people, our processes, and our digital experiences to create interactions that are clear, responsive, and truly participant focused. We will continue to raise the bar on participant service and experience because it's central to our goal to help more savers prepare for and live a dignified retirement." "Nationwide continues to exemplify what true service excellence looks like in action," said...

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Extracted by Autobound

From the Signal API record
Event
Award

What this signalsAn award often comes during a period of growth.

Location
Marlborough, Massachusetts, United States

The full record

From the Signal API record

Details

Award
DALBAR Customer Experience Excellence Award
Category
Receives award

Extraction

Confidence
32%
Detected
Feb 25, 2026
signal_type
news
signal_subtype
receives_award

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The API returns more than this page shows

This page shows a preview. The full news record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/8195b118-6094-4416-a6a6-f6cfc0f135cd returns this record as JSON. POST /v1/companies/enrich returns every signal for nationwide.com.

{
  "signal_id": "8195b118-6094-4416-a6a6-f6cfc0f135cd",
  "signal_type": "news",
  "signal_subtype": "receives_award",
  "detected_at": "2026-02-25T14:30:00+00:00",
  "company": {
    "name": "Nationwide Mutual Insurance",
    "domain": "nationwide.com"
  },
  "data": {
    "url": "https://www.prnewswire.com/news-releases/dalbar-announces-nationwide-as-winner-of-sixth-consecutive-customer-experience-excellence-award-302697136.html",
    "award": "DALBAR Customer Experience Excellence Award",
    "title": "DALBAR Announces Nationwide as Winner of Sixth Consecutive Customer Experience Excellence Award",
    "excerpt": "DALBAR announces Nationwide as winner of sixth consecutive Customer Experience Excellence Award.\n\nFeb 25, 2026, 09:30 ET\n\nRecognition Affirms Sustained Leadership in Retirement Plan Participant Service Across Multiple Channels\n\nMARLBOROUGH, Mass., Feb. 25, 2026 /PRNewswire/ - Nationwide has once again proven its unwavering commitment to exceptional customer service, earning its sixth consecutive DALBAR Customer Experience Excellence Award. The award recognizes Nationwide's outstanding achievement across several client contact channels, including phone, website and mobile sites, demonstrating the company's comprehensive approach to delivering exceptional retirement plan participant experiences.\n\n\"Retirement plan participants place tremendous trust in us, and exemplary service is central to honoring that responsibility,\" said Carah Brody, Vice President of Business Operations for Nationwide Retirement Solutions. \"These recognitions validate the intentional investments we've made in our people, our processes, and our digital experiences to create interactions that are clear, responsive, and truly participant focused. We will continue to raise the bar on participant service and experience because it's central to our goal to help more savers prepare for and live a dignified retirement.\"\n\n\"Nationwide continues to exemplify what true service excellence looks like in action,\" said...",
    "summary": "Nationwide Mutual Insurance Company receives award DALBAR Customer Experience Excellence Award.",
    "category": "receives_award",
    "found_at": "2026-02-25T14:30:00Z",
    "location": "Marlborough, Massachusetts, United States, Northern America, Americas",
    "planning": false,
    "image_url": "https://mma.prnewswire.com/media/785678/DALBAR_Logo.jpg?p=facebook",
    "confidence": 0.3172,
    "published_at": "2026-02-25T14:30:00Z",
    "location_data": [
      {
        "city": "Marlborough",
        "state": "Massachusetts",
        "region": "Northern America",
        "country": "United States",
        "continent": "Americas",
        "fuzzy_match": false
      }
    ],
    "article_sentence": "MARLBOROUGH, Mass., Feb. 25, 2026 /PRNewswire/ - Nationwide has once again proven its unwavering commitment to exceptional customer service, earning its sixth consecutive DALBAR Customer Experience Excellence Award."
  }
}

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