Field service professionals are expressing frustration over the removal of the public 'Otis Wave' parts identification tool, which they considered a valuable resource for their work.

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    "summary": "Field service professionals are expressing frustration over the removal of the public 'Otis Wave' parts identification tool, which they considered a valuable resource for their work.",
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      {
        "url": "https://www.reddit.com/r/Elevators/comments/1wp627l/comment/pbstaac/",
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        "author": "Eddie888",
        "excerpt": "Ngl I was surprised there even was an open version. Even if it was very limited compared to what Otis employees can see.",
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        "author": "alyfsu",
        "excerpt": "Try this\nhttps://liftspareparts.app/",
        "posted_at": "2026-09-26T22:04:56.000Z",
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        "author": "ElevatorDave",
        "excerpt": "Down for maintenance? Everytime I go ro otiswave.otis.com it times out",
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        "author": "PrettyActivity8777",
        "excerpt": "Otis said wave goodbye, it’s “under review” whatever the hell that means",
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        "author": "therover95",
        "excerpt": "Weird. Wave is still available to Otis colleagues internally, I’ll have to inquire about the broken link externally.",
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        "author": "drinkingmymilk",
        "excerpt": "Just a continuation of Otis speed running to the front of the line in proprietary progress.",
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        "author": "SanAndreasElevator",
        "excerpt": "I hadn't been able to access otiswave.otis.com for about a month, but then I found an Otis \"OSC Replacement Part Specification Sheets\" webpage that has a link to Otis Wave (pointing to a different address of: otiswaveprod.otis.com) but it flat out doesn't work.",
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      "[post] Otis Wave used to be a valuable resource for identifying parts in the field. But now I am unable to find the website.",
      "[comment u/drinkingmymilk] Just a continuation of Otis speed running to the front of the line in proprietary progress."
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    "post_text": "Otis Wave used to be a valuable resource for identifying parts in the field. But now I am unable to find the website. Does anyone know what happened to it? Did they take down the site or change the URL?",
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