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PaychexCustomer feedback

A bookkeeper for a parochial school reports that moving to Paychex was the best decision their organization ever made.

What happened

Post: "How does intuit not know about SUTA and FUTA exemption for registered, and decades old nonprofit?"

Source

Comments on the post

  • “Nonprofit bookkeeper here. QBO payroll is a dumpster fire. Use a payroll service. I really like Gusto. Had a similar glitch but it was because of something I did. When I changed the bank I did not toggle a specific setting back on and Gusto automatically ran a suta reconciliation and withdrew money from our bank. I contacted customer service to resolve and the money was back in our bank the next d”

    u/pisicik4424 points · Sep 19, 2026View

  • “The straightest line between two fixed positions is a giant circle, with no beginning and no ending.”

    u/DifficultTax37592 points · Sep 18, 2026View

  • “I do the books for a parochial school. Moving to Paychex was the best decision we ever made.”

    u/Dipsy_doodle19982 points · Sep 19, 2026View

  • “Ask again and provide paperwork.”

    u/KeithGormezano1 points · Sep 18, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/quickbooksonline
Stage
Switched

The full record

From the Signal API record

Numbers

Mentions
1

Details

Timing
Completed
Category
General
Virality
Low
Post kind
Text
Prominence
Aside
Company's role
Vendor

Topics and mentions

Topics

  • bookkeeping
  • education
  • payroll

Extraction

Sentiment
Positive
Detected
Sep 14, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

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The API returns more than this page shows

This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/de94dc3f-81cc-5c9c-a939-c76f84de31c3 returns this record as JSON. POST /v1/companies/enrich returns every signal for paychex.com.

{
  "signal_id": "de94dc3f-81cc-5c9c-a939-c76f84de31c3",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-09-14T22:23:35+00:00",
  "company": {
    "name": "Paychex",
    "domain": "paychex.com"
  },
  "data": {
    "nsfw": false,
    "stage": "switched",
    "awards": 0,
    "timing": "completed",
    "topics": [
      "payroll",
      "bookkeeping",
      "education"
    ],
    "post_id": "1wgi4ru",
    "summary": "A bookkeeper for a parochial school reports that moving to Paychex was the best decision their organization ever made.",
    "category": "general",
    "comments": [
      {
        "url": "https://www.reddit.com/r/quickbooksonline/comments/1wgi4ru/comment/pap0yul/",
        "depth": 0,
        "score": 4,
        "author": "pisicik442",
        "excerpt": "Nonprofit bookkeeper here. QBO payroll is a dumpster fire. Use a payroll service. I really like Gusto. Had a similar glitch but it was because of something I did. When I changed the bank I did not toggle a specific setting back on and Gusto automatically ran a suta reconciliation and withdrew money from our bank. I contacted customer service to resolve and the money was back in our bank the next d",
        "posted_at": "2026-09-19T02:30:20.000Z",
        "author_url": "https://www.reddit.com/user/pisicik442/"
      },
      {
        "url": "https://www.reddit.com/r/quickbooksonline/comments/1wgi4ru/comment/pamcy3t/",
        "depth": 0,
        "score": 2,
        "author": "DifficultTax3759",
        "excerpt": "The straightest line between two fixed positions is a giant circle, with no beginning and no ending.",
        "posted_at": "2026-09-18T18:20:14.000Z",
        "author_url": "https://www.reddit.com/user/DifficultTax3759/"
      },
      {
        "url": "https://www.reddit.com/r/quickbooksonline/comments/1wgi4ru/comment/pas2iiw/",
        "depth": 0,
        "score": 2,
        "author": "Dipsy_doodle1998",
        "excerpt": "I do the books for a parochial school. Moving to Paychex was the best decision we ever made.",
        "posted_at": "2026-09-19T15:05:32.000Z",
        "author_url": "https://www.reddit.com/user/Dipsy_doodle1998/"
      },
      {
        "url": "https://www.reddit.com/r/quickbooksonline/comments/1wgi4ru/comment/pahixnn/",
        "depth": 0,
        "score": 1,
        "author": "KeithGormezano",
        "excerpt": "Ask again and provide paperwork.",
        "posted_at": "2026-09-18T01:25:27.000Z",
        "author_url": "https://www.reddit.com/user/KeithGormezano/"
      }
    ],
    "evidence": [
      "[comment u/Dipsy_doodle1998] I do the books for a parochial school. Moving to Paychex was the best decision we ever made."
    ],
    "virality": "low",
    "post_date": "2026-09-14T22:23:35.000Z",
    "post_kind": "text",
    "sentiment": "positive",
    "subreddit": "quickbooksonline",
    "post_title": "How does intuit not know about SUTA and FUTA exemption for registered, and decades old nonprofit?",
    "prominence": "aside",
    "source_url": "https://www.reddit.com/r/quickbooksonline/comments/1wgi4ru/how_does_intuit_not_know_about_suta_and_futa/",
    "entity_role": "vendor",
    "post_author": "DifficultTax3759",
    "upvote_ratio": 0.8333333333333334,
    "mention_count": 1,
    "mention_surge": false,
    "subreddit_url": "https://www.reddit.com/r/quickbooksonline/",
    "total_upvotes": 4,
    "comments_total": 4,
    "total_comments": 4,
    "post_author_url": "https://www.reddit.com/user/DifficultTax3759/",
    "signal_category": "feedback",
    "comments_included": 4
  }
}

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