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PentairProduct change

A commenter criticized Pentair for discontinuing its IC40 salt cell, calling the decision "the fail of the century" and referring to the new replacement "Plus cells" as an "abomination."

What happened

Post: "New Pentair cell"

Source

RedditSep 17, 2026By u/Confident-Junket-978

r/PoolPros

New Pentair cell

upvotes
3
comments
27

Extracted from these lines

  • [comment u/Lottoman7210] These Plus cells are a frigging abomination. Discontinuing that IC40 was the fail of the century.

reddit.com/r/PoolPros/comments/1wj32xu/new_pentair_cellOpen the source

Comments on the post

5 of 27 comments
  • “Those news IC’s are crap and 1 out of 4 I sell are duds. 2 these ones need a minimum of 3600ppm salinity Careful cleaning them - they are extremely sensitive”

    u/KookyBirthday58199 points · Sep 17, 2026View

  • “If you put it on a cleaning, stand and fill it with water and manually close the flow cell, you should see it start to bubble. But if you are testing the water coming directly out of a return when it is in boost mode, and you are getting nothing, I would bet dollars to donuts that it is bad.”

    u/cplatt8316 points · Sep 17, 2026View

  • “What's your salt level? Put the cover back on and let it do the boost for 24 and then recheck if salt is where it should be”

    u/Mysterious_Jelly_6493 points · Sep 17, 2026View

  • “We switched to Jandy because of these newer Pentair SWGs are terrible. 1/5 was DoA and 2/5 we had to claim warranty because the stupid new “Sensor Module” was bad on day 1.”

    u/Disizae3 points · Sep 17, 2026View

  • “Check the wiring as well, mine was installed with 120 from the breaker and wired for 240 at the transformer. It put out barely any FC and it seemed to operate properly. I fought it for 3 months then dug into the wiring diagram, now it works perfectly”

    u/jamuson19803 points · Sep 17, 2026View

Extracted by Autobound

From the Signal API record
Signal
Product change

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/PoolPros
Stage
Reported

The full record

From the Signal API record

Numbers

Mentions
1

Details

Timing
Completed
Category
Discontinued
Link URL
i.redd.it
Virality
Medium
Post kind
Image
Prominence
Aside
Company's role
Subject
Signal category
Event

Topics and mentions

Topics

  • product lifecycle
  • product management
  • pool equipment

Products named

  • IC40
  • Plus cells

Extraction

Sentiment
Negative
Detected
Sep 17, 2026
signal_type
reddit-company
signal_subtype
productChange

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This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/40109409-4271-5a49-aca9-7fea1bc27408 returns this record as JSON. POST /v1/companies/enrich returns every signal for pentair.com.

{
  "signal_id": "40109409-4271-5a49-aca9-7fea1bc27408",
  "signal_type": "reddit-company",
  "signal_subtype": "productChange",
  "detected_at": "2026-09-17T19:05:06+00:00",
  "company": {
    "name": "Pentair",
    "domain": "pentair.com"
  },
  "data": {
    "nsfw": false,
    "stage": "reported",
    "awards": 0,
    "timing": "completed",
    "topics": [
      "product lifecycle",
      "product management",
      "pool equipment"
    ],
    "post_id": "1wj32xu",
    "summary": "A commenter criticized Pentair for discontinuing its IC40 salt cell, calling the decision \"the fail of the century\" and referring to the new replacement \"Plus cells\" as an \"abomination.\"",
    "category": "discontinued",
    "comments": [
      {
        "url": "https://www.reddit.com/r/PoolPros/comments/1wj32xu/comment/pafhtfj/",
        "depth": 0,
        "score": 9,
        "author": "KookyBirthday5819",
        "excerpt": "Those news IC’s are crap and 1 out of 4 I sell are duds.\n2 these ones need a minimum of 3600ppm salinity\n\n Careful cleaning them - they are extremely sensitive",
        "posted_at": "2026-09-17T19:23:25.000Z",
        "author_url": "https://www.reddit.com/user/KookyBirthday5819/"
      },
      {
        "url": "https://www.reddit.com/r/PoolPros/comments/1wj32xu/comment/pafgysm/",
        "depth": 0,
        "score": 6,
        "author": "cplatt831",
        "excerpt": "If you put it on a cleaning, stand and fill it with water and manually close the flow cell, you should see it start to bubble. But if you are testing the water coming directly out of a return when it is in boost mode, and you are getting nothing, I would bet dollars to donuts that it is bad.",
        "posted_at": "2026-09-17T19:19:48.000Z",
        "author_url": "https://www.reddit.com/user/cplatt831/"
      },
      {
        "url": "https://www.reddit.com/r/PoolPros/comments/1wj32xu/comment/pafeb3u/",
        "depth": 0,
        "score": 3,
        "author": "Mysterious_Jelly_649",
        "excerpt": "What's your salt level? Put the cover back on and let it do the boost for 24 and then recheck if salt is where it should be",
        "posted_at": "2026-09-17T19:08:28.000Z",
        "author_url": "https://www.reddit.com/user/Mysterious_Jelly_649/"
      },
      {
        "url": "https://www.reddit.com/r/PoolPros/comments/1wj32xu/comment/pag91pe/",
        "depth": 0,
        "score": 3,
        "author": "Disizae",
        "excerpt": "We switched to Jandy because of these newer Pentair SWGs are terrible. 1/5 was DoA and 2/5 we had to claim warranty because the stupid new “Sensor Module” was bad on day 1.",
        "posted_at": "2026-09-17T21:23:43.000Z",
        "author_url": "https://www.reddit.com/user/Disizae/"
      },
      {
        "url": "https://www.reddit.com/r/PoolPros/comments/1wj32xu/comment/pah0pit/",
        "depth": 0,
        "score": 3,
        "author": "jamuson1980",
        "excerpt": "Check the wiring as well, mine was installed with 120 from the breaker and wired for 240 at the transformer. It put out barely any FC and it seemed to operate properly. I fought it for 3 months then dug into the wiring diagram, now it works perfectly",
        "posted_at": "2026-09-17T23:48:13.000Z",
        "author_url": "https://www.reddit.com/user/jamuson1980/"
      },
      {
        "url": "https://www.reddit.com/r/PoolPros/comments/1wj32xu/comment/pageqhh/",
        "depth": 0,
        "score": 2,
        "author": "ClearVistaPoolMgmt",
        "excerpt": "I’ve already started to notice some issues with this system. With salt levels around 3,600 ppm and the cell set to 80% after lowering it from 100%, the chlorine went from around 6 ppm to the low 2s within a week.\n\n Current chemistry is CH 290, CYA 45, alkalinity 75, and pH fluctuating between roughly 7.6–8.4, with weekly additions of muriatic acid. I’ve tested for metals and phosphates as well and",
        "posted_at": "2026-09-17T21:51:16.000Z",
        "author_url": "https://www.reddit.com/user/ClearVistaPoolMgmt/"
      },
      {
        "url": "https://www.reddit.com/r/PoolPros/comments/1wj32xu/comment/pah7uk3/",
        "depth": 0,
        "score": 2,
        "author": "burninthe95",
        "excerpt": "Welcome to the new and improved Pentair! /s",
        "posted_at": "2026-09-18T00:27:37.000Z",
        "author_url": "https://www.reddit.com/user/burninthe95/"
      },
      {
        "url": "https://www.reddit.com/r/PoolPros/comments/1wj32xu/comment/pai4m8w/",
        "depth": 0,
        "score": 2,
        "author": "Lottoman7210",
        "excerpt": "These Plus cells are a frigging abomination. Discontinuing that IC40 was the fail of the century.",
        "posted_at": "2026-09-18T03:26:03.000Z",
        "author_url": "https://www.reddit.com/user/Lottoman7210/"
      }
    ],
    "evidence": [
      "[comment u/Lottoman7210] These Plus cells are a frigging abomination. Discontinuing that IC40 was the fail of the century."
    ],
    "link_url": "https://i.redd.it/ihr1xcbep4qh1.jpeg",
    "virality": "medium",
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    "post_date": "2026-09-17T19:05:06.000Z",
    "post_kind": "image",
    "sentiment": "negative",
    "subreddit": "PoolPros",
    "post_title": "New Pentair cell",
    "prominence": "aside",
    "source_url": "https://www.reddit.com/r/PoolPros/comments/1wj32xu/new_pentair_cell/",
    "entity_role": "subject",
    "post_author": "Confident-Junket-978",
    "upvote_ratio": 0.6666666666666666,
    "mention_count": 1,
    "mention_surge": false,
    "subreddit_url": "https://www.reddit.com/r/PoolPros/",
    "total_upvotes": 3,
    "comments_total": 27,
    "total_comments": 27,
    "post_author_url": "https://www.reddit.com/user/Confident-Junket-978/",
    "signal_category": "event",
    "comments_included": 11,
    "products_mentioned": [
      "IC40",
      "Plus cells"
    ]
  }
}

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