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A customer reports that three Windows servers failed to boot after the SentinelOne agent was updated to version 26.1.2.177, with the issue only resolving after uninstalling the agent.

What happened

Post: "Capture Client ( & S1 26.1.2.177) - problems booting servers"

Source

RedditSep 22, 2026By u/theratherman

r/sonicwall

Capture Client ( & S1 26.1.2.177) - problems booting servers

upvotes
2
comments
1

Post

Highlighted: the lines this signal was extracted from

Discovered that three of my servers (two 2025 and 1 2022) failed to boot after the SentinelOne was updated to 261.1.2.177. It may be related to the servers having Sept CU installed as well (both were installed at roughly the same time). Uninstalling SentinelOne in Safe Mode allowed the servers to boot (they were stuck at logo/spinning wheel). Opening case with SonicWall and will update with more info.

Also quoted as evidence

  • [comment u/OinkyConfidence] S1 on servers in our experience has been rough. So much that we stopped using S1 on servers as a result.

reddit.com/r/sonicwall/comments/1wn7drm/capture_client_s1_2612177_pro...Read the full source

Comments on the post

  • “S1 on servers in our experience has been rough. So much that we stopped using S1 on servers as a result. YMMV.”

    u/OinkyConfidence1 points · Sep 22, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/sonicwall
Event date
Sep 2026

Companies

  • SonicWallAlso named

The full record

From the Signal API record

Numbers

Mentions
3

Details

Timing
Completed
Category
Reliability
Virality
Very low
Post kind
Text
Prominence
Core
Company's role
Vendor

Topics and mentions

Topics

  • reliability
  • endpoint security
  • server management
  • bug

Extraction

Sentiment
Negative
Detected
Sep 22, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

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The API returns more than this page shows

This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/003c0358-84dc-5f60-acfb-5ff11da9f37d returns this record as JSON. POST /v1/companies/enrich returns every signal for sentinelone.com.

{
  "signal_id": "003c0358-84dc-5f60-acfb-5ff11da9f37d",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-09-22T11:53:54+00:00",
  "company": {
    "name": "SentinelOne",
    "domain": "sentinelone.com"
  },
  "data": {
    "nsfw": false,
    "stage": "none",
    "awards": 0,
    "timing": "completed",
    "topics": [
      "reliability",
      "endpoint security",
      "server management",
      "bug"
    ],
    "post_id": "1wn7drm",
    "summary": "A customer reports that three Windows servers failed to boot after the SentinelOne agent was updated to version 26.1.2.177, with the issue only resolving after uninstalling the agent.",
    "category": "reliability",
    "comments": [
      {
        "url": "https://www.reddit.com/r/sonicwall/comments/1wn7drm/comment/pbdoq08/",
        "depth": 0,
        "score": 1,
        "author": "OinkyConfidence",
        "excerpt": "S1 on servers in our experience has been rough. So much that we stopped using S1 on servers as a result. YMMV.",
        "posted_at": "2026-09-22T15:12:48.000Z",
        "author_url": "https://www.reddit.com/user/OinkyConfidence/"
      }
    ],
    "evidence": [
      "[post] Discovered that three of my servers (two 2025 and 1 2022) failed to boot after the SentinelOne was updated to 261.1.2.177.",
      "[post] Uninstalling SentinelOne in Safe Mode allowed the servers to boot (they were stuck at logo/spinning wheel).",
      "[comment u/OinkyConfidence] S1 on servers in our experience has been rough. So much that we stopped using S1 on servers as a result."
    ],
    "virality": "very_low",
    "post_date": "2026-09-22T11:53:54.000Z",
    "post_kind": "text",
    "post_text": "Discovered that three of my servers (two 2025 and 1 2022) failed to boot after the SentinelOne was updated to 261.1.2.177. It may be related to the servers having Sept CU installed as well (both were installed at roughly the same time). Uninstalling SentinelOne in Safe Mode allowed the servers to boot (they were stuck at logo/spinning wheel). Opening case with SonicWall and will update with more info.",
    "sentiment": "negative",
    "subreddit": "sonicwall",
    "event_date": "2026-09",
    "post_title": "Capture Client ( & S1 26.1.2.177) - problems booting servers",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/sonicwall/comments/1wn7drm/capture_client_s1_2612177_problems_booting_servers/",
    "entity_role": "vendor",
    "post_author": "theratherman",
    "upvote_ratio": 0.75,
    "mention_count": 3,
    "mention_surge": true,
    "subreddit_url": "https://www.reddit.com/r/sonicwall/",
    "total_upvotes": 2,
    "comments_total": 1,
    "total_comments": 1,
    "event_date_text": "Sept CU",
    "other_companies": [
      {
        "name": "SonicWall",
        "role": "partner",
        "domain": "sonicwall.com"
      }
    ],
    "post_author_url": "https://www.reddit.com/user/theratherman/",
    "signal_category": "feedback",
    "comments_included": 1
  }
}

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