ServiceNow (NOW) Unveils Autonomous Security to Accelerate Growth
Article excerpt
ServiceNow (NYSE: NOW ) has quietly built one of the fastest-growing cybersecurity businesses in the industry, and on August 4, it made that ambition explicit. The company rolled out six new Autonomous Security solutions built to catch and fix threats before they turn into breaches, tied together under what it calls Shift Zero. The timing lines up with a security unit that is already outgrowing dedicated cybersecurity vendors, and the announcement explains why. ServiceNow's security and risk franchise crossed $1 billion in annual contract value, backed by Q2 2026 subscription revenues of $3.88 billion (up 23% year-over-year in constant currency) and a remaining performance obligation base of $29 billion. CEO Bill McDermott notes it is growing faster than top standalone cybersecurity peers, aided by a 98% renewal rate. Those products were included in 16 of the company's top 20 deals, and cyber solutions appeared in 80% of its largest contracts overall. McDermott put it plainly: "we're in the party now." The new release leans into that position. The average enterprise runs more than 70 separate security tools, and ServiceNow is trying to fold that sprawl into a single, governed system spanning exposure management, identity, cyber-physical assets, incident response, and compliance. Acquired technology does the heavy lifting: Armis brings real-time visibility across billions of...
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Several of the pieces ServiceNow is counting on to make the "most complete" claim stick, including the Tier 2 SOC AI Specialist, the Vulnerability Resolution AI Specialist, continuous control monitoring, and cryptographic asset compliance, are not scheduled to ship until December this year.