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SquarespaceReliability issues

Freelance photographer experiences website freezes and lockouts, hindering client connections

Read at g2.com

What happened

A freelance photographer at a small company reports that the Squarespace website sometimes freezes, causing them to get locked out, which can hinder their ability to connect with clients.

Source

From the reviews

  • 4.5 of 5
    “sometimes the website freezes and it does not work and i get locked out”

    Desiree S., Free lance PhotographerSep 25, 2026View

Extracted by Autobound

From the Signal API record
Signal
Reliability issues

What this signalsReview themes often show where customers may look for an alternative.

Product
Squarespace
Star rating
4.5 of 5
Reviewer
Desiree S.
Reviewer details
Free lance Photographer

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The full record

From the Signal API record

Extraction

Detected
Oct 13, 2026
signal_type
product-reviews
signal_subtype
ReliabilityIssues

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The API returns more than this page shows

This page shows a preview. The full product-reviews record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
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Show the full JSONThe record on this page and the API request

GET /v1/signals/a8a499d7-ed95-4038-b9b7-f262426c67e7 returns this record as JSON. POST /v1/companies/enrich returns every signal for squarespace.com.

{
  "signal_id": "a8a499d7-ed95-4038-b9b7-f262426c67e7",
  "signal_type": "product-reviews",
  "signal_subtype": "ReliabilityIssues",
  "detected_at": "2026-10-13T07:44:56.795+00:00",
  "company": {
    "name": "Squarespace",
    "domain": "squarespace.com"
  },
  "data": {
    "summary": "A freelance photographer at a small company reports that the Squarespace website sometimes freezes, causing them to get locked out, which can hinder their ability to connect with clients.",
    "evidence": [
      {
        "quote": "sometimes the website freezes and it does not work and i get locked out",
        "review_url": "https://www.g2.com/products/squarespace/reviews#review-7478237",
        "review_date": "2026-09-25",
        "star_rating": 4.5,
        "reviewer_name": "Desiree S.",
        "reviewer_title": "Free lance Photographer"
      }
    ],
    "headline": "Freelance photographer experiences website freezes and lockouts, hindering client connections",
    "relevance": 65,
    "product_name": "Squarespace",
    "source_page_url": "https://www.g2.com/products/squarespace/reviews/reviews",
    "switching_intent": {
      "urgency": "none",
      "detected": false
    },
    "quantified_impact": {
      "has_numbers": false
    },
    "decision_maker_complaint": {
      "title": "Free lance Photographer",
      "is_decision_maker": false
    }
  }
}

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