Target appoints its first chief AI officer as big retailers bet on AI
Article excerpt
Highlighted: the sentence this signal was extracted from
In this article Target announced it has appointed its first ever chief artificial intelligence officer on Tuesday in the retailer's latest bet to capitalize on the AI boom. The company named Chandhu Nair as its chief AI officer and senior vice president and also announced Purvi Shah as the company's senior vice president of user experience. "The most meaningful AI stories won't be about what happens in a lab," Nair said in a statement. "They'll be about what happens on the front line – how we make shopping easier for a guest, give a team member a better tool, make a business decision with more confidence or bring a new idea to market faster." Nair previously worked at home improvement retailer Lowe's as the company's senior vice president of stores, data, AI and innovation. He has also held roles at Staples and Gap. In his statement, Nair said he's focused on a "more coordinated approach" to AI for Target, including improving how the retailer manages inventory or enabling faster decisions. As it looks to win back shoppers and investors, the company has been investing in generative AI, including a tool called Target Trend Brain, which helps the retailer get ahead of trends and identify the styles, colors and materials that customers will be searching for. And last holiday season, Target launched a new conversational AI program to help customers find the right gift for the...
Keep reading with a free account
The rest of this article, and every signal for Target, is in your free account.
