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UdemyPricing concerns

Mid-Market user reports growing license costs are disproportionate to value received

What happened

A Verified User in Renewables & Environment at a Mid-Market company reports that the cost of maintaining licenses for their growing team has added up more than expected and does not feel proportional to the value received, especially for departments with lower usage. They desire more flexible pricing tiers based on usage and faster support response times.

Source

From the reviews

  • 4 of 5
    “Pricing has been one of our main pain points. As our team has grown, the cost of maintaining licenses for everyone has added up more than we initially expected, and it hasn't always felt proportional to the value we get out of it, especially for departments that use the platform less frequently. More flexible pricing tiers based on usage would be a welcome improvement.”

    Verified User in Renewables & Environment, Mid-Market (51-1000 emp.)Jul 9, 2026View

Extracted by Autobound

From the Signal API record
Signal
Pricing concerns

What this signalsReview themes often show where customers may look for an alternative.

Product
Udemy Business
Star rating
4 of 5
Reviewer
Verified User in Renewables & Environment
Reviewer details
Mid-Market (51-1000 emp.)

More product review signals at other companies

The full record

From the Signal API record

Extraction

Detected
Jul 14, 2026
signal_type
product-reviews
signal_subtype
PricingConcerns

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The API returns more than this page shows

This page shows a preview. The full product-reviews record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/c8270c3f-2af3-442a-b0fb-488afc85f901 returns this record as JSON. POST /v1/companies/enrich returns every signal for udemy.com.

{
  "signal_id": "c8270c3f-2af3-442a-b0fb-488afc85f901",
  "signal_type": "product-reviews",
  "signal_subtype": "PricingConcerns",
  "detected_at": "2026-07-14T05:35:28.466+00:00",
  "company": {
    "name": "Udemy",
    "domain": "udemy.com"
  },
  "data": {
    "summary": "A Verified User in Renewables & Environment at a Mid-Market company reports that the cost of maintaining licenses for their growing team has added up more than expected and does not feel proportional to the value received, especially for departments with lower usage. They desire more flexible pricing tiers based on usage and faster support response times.",
    "evidence": [
      {
        "quote": "Pricing has been one of our main pain points. As our team has grown, the cost of maintaining licenses for everyone has added up more than we initially expected, and it hasn't always felt proportional to the value we get out of it, especially for departments that use the platform less frequently. More flexible pricing tiers based on usage would be a welcome improvement.",
        "review_url": "https://www.g2.com/products/udemy-business/reviews#review-13077066",
        "review_date": "2026-07-09",
        "star_rating": 4,
        "reviewer_name": "Verified User in Renewables & Environment",
        "reviewer_title": "Mid-Market (51-1000 emp.)"
      }
    ],
    "headline": "Mid-Market user reports growing license costs are disproportionate to value received",
    "relevance": 65,
    "product_name": "Udemy Business",
    "source_page_url": "https://www.g2.com/products/udemy-business/reviews/reviews",
    "switching_intent": {
      "urgency": "none",
      "detected": false
    },
    "quantified_impact": {
      "has_numbers": false
    },
    "decision_maker_complaint": {
      "title": "Mid-Market (51-1000 emp.)",
      "is_decision_maker": false
    }
  }
}

Long text fields are shortened on this page.

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