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UPS10-K: Cybersecurity incident

UPS discloses ongoing attacks by cyber criminals, including package diversions and fraudulent charges.

What happened

The company is actively combatting criminal activity where packages are misappropriated, customer accounts are used for fraudulent shipping, and phishing texts are sent to recipients. This represents a significant, ongoing operational and reputational risk, indicating a strong need for advanced fraud detection, account security, and threat intelligence solutions.

Source

SEC EDGARFeb 17, 2026

Annual report (Form 10-K)

UPS 10-K for FY2025

Filing excerpt

For example, cyber criminals have in the past gained access to customer accounts and are expected to continue to try to gain access to customer accounts. Criminal activity includes fraudulently inserting, diverting and misappropriating items being transported in our network, fraudulently charging shipment fees to customer or franchisee accounts, and fraudulently sending text messages to recipients purporting to be from UPS.

sec.gov/Archives/edgar/data/1090727/000162828026008432/ups-20251231.htmRead the full source

Other signals in this filing (11)

Extracted by Autobound

From the Signal API record
Signal
10-K: Cybersecurity incident

What this signalsFilings often name leadership changes, deals and spending plans.

Period
FY2025
Fiscal year end
12/31
Filed
Feb 17, 2026

More 10-K signals at other companies

The full record

From the Signal API record

Details

CIK
1090727
Accession number
0001628280-26-008432
Timeframe
Current year
Filing year
2026
Why it matters
Urgent security needs
Signal category
Technology

Extraction

Confidence
High
Relevance
90%
Sentiment
Negative
Detected
Feb 24, 2026
signal_type
sec-10k
signal_subtype
cybersecurityIncident

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The API returns more than this page shows

This page shows a preview. The full sec-10k record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/82446fa7-0737-4f31-8d05-f1d7c677afcc returns this record as JSON. POST /v1/companies/enrich returns every signal for ups.com.

{
  "signal_id": "82446fa7-0737-4f31-8d05-f1d7c677afcc",
  "signal_type": "sec-10k",
  "signal_subtype": "cybersecurityIncident",
  "detected_at": "2026-02-24T09:20:13.502+00:00",
  "company": {
    "name": "UPS",
    "domain": "ups.com"
  },
  "data": {
    "detail": "The company is actively combatting criminal activity where packages are misappropriated, customer accounts are used for fraudulent shipping, and phishing texts are sent to recipients. This represents a significant, ongoing operational and reputational risk, indicating a strong need for advanced fraud detection, account security, and threat intelligence solutions.",
    "metrics": {
      "timeframe": "current_year"
    },
    "summary": "UPS discloses ongoing attacks by cyber criminals, including package diversions and fraudulent charges.",
    "excerpts": "For example, cyber criminals have in the past gained access to customer accounts and are expected to continue to try to gain access to customer accounts. Criminal activity includes fraudulently inserting, diverting and misappropriating items being transported in our network, fraudulently charging shipment fees to customer or franchisee accounts, and fraudulently sending text messages to recipients purporting to be from UPS.",
    "relevance": 0.9,
    "sentiment": "negative",
    "confidence": "high",
    "source_url": "https://www.sec.gov/Archives/edgar/data/1090727/000162828026008432/ups-20251231.htm",
    "filing_date": "2026-02-17",
    "filing_year": 2026,
    "fiscal_year_end": "12/31",
    "sales_relevance": "Urgent security needs",
    "signal_category": "technology"
  }
}

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