Upwork users and freelancers are criticizing the platform's focus on its proprietary AI assistant Uma - including a newly added memory feature - calling it unwanted and useless compared to...

{
  "signal_id": "042c7ed9-f105-53fd-ad74-59512a94d6af",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-10-29T10:03:44+00:00",
  "company": {
    "name": "Upwork",
    "domain": "upwork.com"
  },
  "data": {
    "nsfw": false,
    "stage": "none",
    "awards": 0,
    "people": [
      {
        "name": "Hayden Brown",
        "role": "mentioned",
        "title": "CEO",
        "employer": "Upwork"
      }
    ],
    "timing": "ongoing_state",
    "topics": [
      "ai",
      "freelance",
      "product features",
      "usability"
    ],
    "post_id": "1xift2w",
    "summary": "Upwork users and freelancers are criticizing the platform's focus on its proprietary AI assistant Uma - including a newly added memory feature - calling it unwanted and useless compared to alternatives like Claude.",
    "category": "features",
    "comments": [
      {
        "url": "https://www.reddit.com/r/Upwork/comments/1xift2w/comment/19rts0mvb5z9d/",
        "depth": 0,
        "score": 19,
        "author": "Comfortable_Camp9744",
        "excerpt": "Their stock price is down like 80%, and they keep doing the same stupid shit",
        "posted_at": "2026-10-29T10:43:07.000Z",
        "author_url": "https://www.reddit.com/user/Comfortable_Camp9744/"
      },
      {
        "url": "https://www.reddit.com/r/Upwork/comments/1xift2w/comment/19rtwjzltf54x/",
        "depth": 0,
        "score": 19,
        "author": "spongearmor",
        "excerpt": "Guess what.\nWe have memory too, of what they did to the freelancers over the past couple years.",
        "posted_at": "2026-10-29T12:24:51.000Z",
        "author_url": "https://www.reddit.com/user/spongearmor/"
      },
      {
        "url": "https://www.reddit.com/r/Upwork/comments/1xift2w/comment/19rtqfdc47xdw/",
        "depth": 0,
        "score": 17,
        "author": "tonimedic",
        "excerpt": "This is just icing on the cake 😂🤦",
        "posted_at": "2026-10-29T10:07:27.000Z",
        "author_url": "https://www.reddit.com/user/tonimedic/"
      },
      {
        "url": "https://www.reddit.com/r/Upwork/comments/1xift2w/comment/19rtttu4598ld/",
        "depth": 0,
        "score": 8,
        "author": "FindingUnable3222",
        "excerpt": "What is the practical use of Uma, anyhow?",
        "posted_at": "2026-10-29T11:23:43.000Z",
        "author_url": "https://www.reddit.com/user/FindingUnable3222/"
      },
      {
        "url": "https://www.reddit.com/r/Upwork/comments/1xift2w/comment/19rtscej96ls2/",
        "depth": 0,
        "score": 5,
        "author": "Flat_Opposite986",
        "excerpt": "Who uses uma anyway, claude is much better",
        "posted_at": "2026-10-29T10:50:27.000Z",
        "author_url": "https://www.reddit.com/user/Flat_Opposite986/"
      },
      {
        "url": "https://www.reddit.com/r/Upwork/comments/1xift2w/comment/19ru3b90x8wqo/",
        "depth": 0,
        "score": 5,
        "author": "ecky--ptang-zooboing",
        "excerpt": "Probably best to post this on their official subreddit.",
        "posted_at": "2026-10-29T14:56:21.000Z",
        "author_url": "https://www.reddit.com/user/ecky--ptang-zooboing/"
      },
      {
        "url": "https://www.reddit.com/r/Upwork/comments/1xift2w/comment/19ru7r0ayp3nm/",
        "depth": 0,
        "score": 5,
        "author": "purplethebestcolour",
        "excerpt": "AI will be Upwork's downfall. They're completely blindsided. It was going fine before they added it. Nobody wants Uma. I just want the clients to at least see and read my proposals.",
        "posted_at": "2026-10-29T16:35:51.000Z",
        "author_url": "https://www.reddit.com/user/purplethebestcolour/"
      },
      {
        "url": "https://www.reddit.com/r/Upwork/comments/1xift2w/comment/19rtt0uov6jsx/",
        "depth": 0,
        "score": 4,
        "author": "sharjeel_safdar",
        "excerpt": "Agreed... UpWork is becoming more and more useless for people like us who want to get hired :(",
        "posted_at": "2026-10-29T11:05:40.000Z",
        "author_url": "https://www.reddit.com/user/sharjeel_safdar/"
      }
    ],
    "evidence": [
      "[comment u/purplethebestcolour] AI will be Upwork's downfall. They're completely blindsided. It was going fine before they added it. Nobody wants Uma. I just want the clients to at least see and read my proposals.",
      "[comment u/Flat_Opposite986] Who uses uma anyway, claude is much better",
      "[comment u/sharjeel_safdar] Agreed... UpWork is becoming more and more useless for people like us who want to get hired :("
    ],
    "link_url": "https://i.redd.it/mtvbbjf4mdyh1.png",
    "virality": "somewhat_high",
    "image_url": "https://i.redd.it/mtvbbjf4mdyh1.png",
    "post_date": "2026-10-29T10:03:44.000Z",
    "post_kind": "image",
    "sentiment": "negative",
    "subreddit": "Upwork",
    "event_date": "2026-10",
    "post_title": "Uma is such a game changer, they have added memory🫨",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/Upwork/comments/1xift2w/uma_is_such_a_game_changer_they_have_added_memory/",
    "entity_role": "vendor",
    "post_author": "tonimedic",
    "upvote_ratio": 0.7169811320754716,
    "mention_count": 8,
    "mention_surge": true,
    "subreddit_url": "https://www.reddit.com/r/Upwork/",
    "total_upvotes": 23,
    "comments_total": 33,
    "total_comments": 33,
    "other_companies": [
      {
        "name": "Anthropic",
        "role": "alternative",
        "domain": "anthropic.com"
      }
    ],
    "post_author_url": "https://www.reddit.com/user/tonimedic/",
    "signal_category": "feedback",
    "comments_included": 12,
    "products_mentioned": [
      "Uma",
      "Upwork"
    ]
  }
}

curl https://signals.autobound.ai/v1/signals/042c7ed9-f105-53fd-ad74-59512a94d6af \
  -H "X-API-KEY: $AUTOBOUND_API_KEY"

curl -X POST https://signals.autobound.ai/v1/companies/enrich \
  -H "X-API-KEY: $AUTOBOUND_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"domain":"upwork.com","limit":20}'