USAA Ranked Highest by J.D. Power for Second Consecutive Year for Member Satisfaction in Individual Annuities

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  "detected_at": "2025-11-18T00:00:00+00:00",
  "company": {
    "name": "USAA",
    "domain": "usaa.com"
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  "data": {
    "url": "https://newsroom.usaa360.com/news/usaa-ranked-highest-by-j-d-power-for-second-consecutive-year-for-member-satisfaction-in-individual-annuities",
    "title": "USAA Ranked Highest by J.D. Power for Second Consecutive Year for Member Satisfaction in Individual Annuities",
    "excerpt": "USAA ranked highest by J.D. Power for second consecutive year for member satisfaction in individual annuities.\n\nUSAA continues to set the standard for personalized, efficient and reliable service across the industry.\n\nSan Antonio, TX - USAA Life Insurance Company has once again been recognized for excellence in customer satisfaction, earning top honors in the J.D. Power 2025 U.S. Individual Annuity Study for the second consecutive year. This recognition reflects the enduring trust our members place in USAA and the value they receive through their membership.\n\nThe J.D. Power study, which evaluates customer experiences across eight key dimensions - including trust, value for price, ease of doing business, and digital channels - highlights USAA's continued commitment to delivering exceptional service and meaningful financial protection to the military community and their families.\n\n\"This award is a testament to the strength of our member relationships and the value of USAA membership,\" said Randy Termeer, President of USAA Life Insurance Company. \"We are honored to be recognized again by J.D. Power, and we remain focused on providing our members with trusted advice, competitive products and a seamless experience that supports their financial well-being.\"\n\nUSAA continues to set the standard for personalized, efficient and reliable service across the industry. As USAA celebrates...",
    "summary": "USAA Property and Casualty Insurance Group recognized as excellence in customer satisfaction, earning top honors in the J.D. Power 2025 U.S. Individual Annuity Study.",
    "category": "recognized_as",
    "found_at": "2025-11-18T00:00:00Z",
    "location": "San Antonio, Texas, United States",
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    "image_url": "https://cdn.prgloo.com/media/18c7757829ad4020936506db54f8c138.png?width=968&height=1452",
    "confidence": 0.5043,
    "recognition": "excellence in customer satisfaction, earning top honors in the J.D. Power 2025 U.S. Individual Annuity Study",
    "published_at": "2025-11-18T00:00:00Z",
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      {
        "city": "San Antonio",
        "state": "Texas",
        "country": "United States",
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    "article_sentence": "San Antonio, TX - USAA Life Insurance Company has once again been recognized for excellence in customer satisfaction, earning top honors in the J.D. Power 2025 U.S. Individual Annuity Study for the second consecutive year."
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