r/sysadmin
What is the worst customer portal experience, and why is it Verizon Enterprise Center?
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Holy God, they make getting into it like solving one of the Millennium Prize Problems with an abacus.
Also quoted as evidence
[comment u/The_Honest_Owl] Imagine clicking on a device, changing the name and extension associated, you go back to the home page, and found out you actually changed the name and extension for another device instead? That’s how dog shit the Verizon One Talk portal is.
[comment u/s3ntin3l99] it still baffles me how one day I can use a password to log in and the next few days all the sudden I need two-factor authentication. Then there’s the secure message portal, which is a complete waste of time.