Walmart Marketplace sellers report frustration with platform return policies and poor seller reimbursement for high-ticket items returned in-store.

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  "signal_subtype": "customerFeedback",
  "detected_at": "2026-10-23T20:16:42+00:00",
  "company": {
    "name": "Walmart",
    "domain": "walmart.com"
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    "topics": [
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    "post_id": "1xdoumr",
    "summary": "Walmart Marketplace sellers report frustration with platform return policies and poor seller reimbursement for high-ticket items returned in-store.",
    "category": "support",
    "comments": [
      {
        "url": "https://www.reddit.com/r/WalmartSellers/comments/1xdoumr/comment/19rjsoq8xf9ic/",
        "depth": 0,
        "score": 6,
        "author": "robertw477",
        "excerpt": "Walmart customers commit the most return fraud. Who knows what you will find in there . Post when you get it back .",
        "posted_at": "2026-10-23T20:26:52.000Z",
        "author_url": "https://www.reddit.com/user/robertw477/"
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      {
        "url": "https://www.reddit.com/r/WalmartSellers/comments/1xdoumr/comment/19rjsxe4hs2xw/",
        "depth": 0,
        "score": 6,
        "author": "JomcJohnson23",
        "excerpt": "Walmart selling and high ticket / collectibles just don't mix. Walmart doesn't hold buyers accountable and the reimbursement system is almost non existent.",
        "posted_at": "2026-10-23T20:32:15.000Z",
        "author_url": "https://www.reddit.com/user/JomcJohnson23/"
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      {
        "url": "https://www.reddit.com/r/WalmartSellers/comments/1xdoumr/comment/19rjtd23d8a8z/",
        "depth": 0,
        "score": 3,
        "author": "Few_Range6900",
        "excerpt": "Some customers are Ass holes... They're either dumb and think that everything they order online comes directly from Walmart or they know it doesn't and just don't care.",
        "posted_at": "2026-10-23T20:42:01.000Z",
        "author_url": "https://www.reddit.com/user/Few_Range6900/"
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      {
        "url": "https://www.reddit.com/r/WalmartSellers/comments/1xdoumr/comment/19rk0xb2efxsx/",
        "depth": 0,
        "score": 2,
        "author": "BYNX0",
        "excerpt": "I’ve gotten about 15 returns where they send it back, and all 15 came back new and sellable. That being said, i also don’t sell very high end items nor electronics.",
        "posted_at": "2026-10-23T23:31:34.000Z",
        "author_url": "https://www.reddit.com/user/BYNX0/"
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      {
        "url": "https://www.reddit.com/r/WalmartSellers/comments/1xdoumr/comment/19rk80nf8si5e/",
        "depth": 0,
        "score": 2,
        "author": "baccarat0811",
        "excerpt": "Stopped selling on the platform as our return rate was too high. Just crazy that anything is worse than Amazon but yeah, it was worse than Amazon.",
        "posted_at": "2026-10-24T02:10:35.000Z",
        "author_url": "https://www.reddit.com/user/baccarat0811/"
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      {
        "url": "https://www.reddit.com/r/WalmartSellers/comments/1xdoumr/comment/19rjt89lun5r6/",
        "depth": 0,
        "score": 1,
        "author": "Few_Range6900",
        "excerpt": "I hope it gets completely lost in transit that way i can file a claim for total value.",
        "posted_at": "2026-10-23T20:39:02.000Z",
        "author_url": "https://www.reddit.com/user/Few_Range6900/"
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    "evidence": [
      "[post] Lo and behold about 2 weeks later the customer went and returned it back to her local Walmart with the reason \"No longer wanted\"",
      "[comment u/JomcJohnson23] Walmart selling and high ticket / collectibles just don't mix. Walmart doesn't hold buyers accountable and the reimbursement system is almost non existent."
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    "post_date": "2026-10-23T20:16:42.000Z",
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    "post_text": "I sold a brand new GoPro 13 black. The grand total was right around $400..\n\nLo and behold about 2 weeks later the customer went and returned it back to her local Walmart with the reason \"No longer wanted\"\n\nWhat's the chances it will be delivered back sealed?\n\nIf it was evidently sealed would the C.S worker tear the box open especially if they know it was a 3rd party sale?\n\nI'm just wondering because I once returned an Oral B electric toothbrush that was clearly unopened and the worker broke the seal to inspect it. This particular worker is always extra tho so I don't know if every customer service employee would do that.\n\nWith them having it for 2 weeks, I wouldn't doubt it if the customer bought it just to use it for a vacation or something and then returned it after..\n\nWouldn't I be able to request a restocking fee?\n\nI guess i'm glad it was labeled as being returned:No longer needed.",
    "sentiment": "negative",
    "subreddit": "WalmartSellers",
    "event_date": "2026-10",
    "post_title": "High ticket item return.",
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    "source_url": "https://www.reddit.com/r/WalmartSellers/comments/1xdoumr/high_ticket_item_return/",
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    "comments_total": 9,
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    "event_date_text": "about 2 weeks later",
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    "products_mentioned": [
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