Whatnot Acquires Shaped to Speed Up Live Shopping Recommendations
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Whatnot bought Shaped because live auctions don't give recommendation software the luxury of being late. The livestream shopping platform has acquired Shaped, a machine learning startup that builds real-time recommendation and search infrastructure, according to a TechCrunch report published July 15, 2026. The deal brings Shaped founder and CEO Tullie Murrell, a former Meta engineer, into Whatnot along with roughly a dozen engineers and researchers. Murrell will run a new Applied AI Research group inside the company. This is not a cosmetic AI hire. Whatnot's whole product depends on showing you the right stream, seller, item and auction before you drift away. In a live marketplace, that window can be measured in seconds. Shaped built its business on a narrow but valuable idea: use a company's own customer data alongside large language models to make search and recommendation results change as a session unfolds, not after a daily batch job. QVC used the system for real-time video recommendations inside its mobile app. Outdoorsy, the RV and campervan rental marketplace, used it to improve search relevance from live session activity. Two very different businesses had the same problem. A browsing customer leaves quickly when the next result feels stale. That problem is sharper at Whatnot than it is in ordinary retail. A live auction doesn't sit still. Inventory disappears when a...
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