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WhatnotCustomer feedback

Whatnot users criticize the platform for allowing sellers unilateral authority to block and ban buyers without platform oversight or recourse.

What happened

Post: "Update from past post regarding card galaxy resealed AH bundle."

Source

RedditAug 30, 2026By u/Prestigious_Rough704

r/whatnotapp

Update from past post regarding card galaxy resealed AH bundle.

upvotes
4
comments
8

Post

Highlighted: the lines this signal was extracted from

After texting he gave me short empty responses just saying to go through whatnot and he bought his multiple cases from Pokemon themselves. After I got my refund, he decided to block me. Just because I have had a negative experience with his products (5\* premier seller btw), he was not helpful and blocked me after that outcome. Seems weird. I know he will still get purchases and this will either be deleted by the mod team for “insufficient evidence” or no one sees this but don’t buy from them. If I am getting resealed bundles chances are you may too. I’m happy I at least got my money back.

Also quoted as evidence

  • [comment u/FordGT_350] That is exactly why I hate Whatnot. They are giving sellers too much power and just to ban people for whatever reason. I wish Whatnot would change this or override the sellers' ban list.

reddit.com/r/whatnotapp/comments/1w240gc/update_from_past_post_regard...Read the full source

Comments on the post

5 of 8 comments
  • “i bought a poster pack from my trusted LCS and all the AH packs inside were super easy to open / slightly open at one top corner just like this. i’ve never bought from the seller above but just a possibility that they aren’t resealed.. cuz i’ve never had it happen with any other pack besides that box”

    u/snusnuforyou4 points · Aug 30, 2026View

  • “I don’t understand the logic from OP here. If you legitimately believes the seller scammed you, why do you care they blocked you after the refund? I mean, if I believe a seller sold me resealed packs, I wouldn’t shop there in the future anyway…”

    u/Due-Landscape16583 points · Aug 30, 2026View

  • “As a seller on eBay with a perfect rating and tons of sales, I would 100% block you in this situation. Anything I sell is sourced from legitimate retailers or national companies Any singles I sell have been pulled by me straight from packs. Buyers these days (rightfully so), are extremely paranoid about fake product and think that any little manufacturer defect is automatically resealed or a”

    u/RepresentativeWait452 points · Aug 30, 2026View

  • “This content was removed for not meeting the set standard of proof. All posts making an accusation about other users (buyers and sellers) require tangible proof. The burden of proof is on you if you are making a claim. This includes: Screenshots, video clips, DMs, etc. Please check that your post contains: proof of purchase, an explanation of the bad practice, conversations with the other part”

    u/whatnotapp-ModTeam1 points · Aug 30, 2026View

  • “That is exactly why I hate Whatnot. They are giving sellers too much power and just to ban people for whatever reason. I wish Whatnot would change this or override the sellers' ban list. I was banned from a seller after asking him to give me a gift card that I won from his scratchers I received. It was a $50.00 Amazon card, and I asked him for it because he stated that if you win something, messag”

    u/FordGT_3501 points · Aug 30, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/whatnotapp

The full record

From the Signal API record

Numbers

Mentions
1

Details

Timing
Ongoing state
Category
Features
Link URL
reddit.com
Virality
Low
Post kind
Text
Prominence
Aside
Company's role
Vendor

Topics and mentions

Topics

  • marketplace
  • user experience
  • seller management

Products named

  • Whatnot

Extraction

Sentiment
Negative
Detected
Aug 30, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

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The API returns more than this page shows

This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/19f5e597-4b65-555e-a123-00ef8cb2de27 returns this record as JSON. POST /v1/companies/enrich returns every signal for whatnot.com.

{
  "signal_id": "19f5e597-4b65-555e-a123-00ef8cb2de27",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-08-30T01:29:24+00:00",
  "company": {
    "name": "Whatnot",
    "domain": "whatnot.com"
  },
  "data": {
    "nsfw": false,
    "stage": "none",
    "awards": 0,
    "timing": "ongoing_state",
    "topics": [
      "marketplace",
      "user experience",
      "seller management"
    ],
    "post_id": "1w240gc",
    "summary": "Whatnot users criticize the platform for allowing sellers unilateral authority to block and ban buyers without platform oversight or recourse.",
    "category": "features",
    "comments": [
      {
        "url": "https://www.reddit.com/r/whatnotapp/comments/1w240gc/comment/p6psw85/",
        "depth": 0,
        "score": 4,
        "author": "snusnuforyou",
        "excerpt": "i bought a poster pack from my trusted LCS and all the AH packs inside were super easy to open / slightly open at one top corner just like this.\n\n i’ve never bought from the seller above but just a possibility that they aren’t resealed.. cuz i’ve never had it happen with any other pack besides that box",
        "posted_at": "2026-08-30T01:38:59.000Z",
        "author_url": "https://www.reddit.com/user/snusnuforyou/"
      },
      {
        "url": "https://www.reddit.com/r/whatnotapp/comments/1w240gc/comment/p6py6z8/",
        "depth": 0,
        "score": 3,
        "author": "Due-Landscape1658",
        "excerpt": "I don’t understand the logic from OP here.\n\n If you legitimately believes the seller scammed you, why do you care they blocked you after the refund?\n\n I mean, if I believe a seller sold me resealed packs, I wouldn’t shop there in the future anyway…",
        "posted_at": "2026-08-30T02:12:10.000Z",
        "author_url": "https://www.reddit.com/user/Due-Landscape1658/"
      },
      {
        "url": "https://www.reddit.com/r/whatnotapp/comments/1w240gc/comment/p6q0vf5/",
        "depth": 0,
        "score": 2,
        "author": "RepresentativeWait45",
        "excerpt": "As a seller on eBay with a perfect rating and tons of sales, I would 100% block you in this situation.\n\n Anything I sell is sourced from legitimate retailers or national companies\n\n Any singles I sell have been pulled by me straight from packs.\n\n Buyers these days (rightfully so), are extremely paranoid about fake product and think that any little manufacturer defect is automatically resealed or a",
        "posted_at": "2026-08-30T02:29:08.000Z",
        "author_url": "https://www.reddit.com/user/RepresentativeWait45/"
      },
      {
        "url": "https://www.reddit.com/r/whatnotapp/comments/1w240gc/comment/p6qhvlg/",
        "depth": 0,
        "score": 1,
        "author": "whatnotapp-ModTeam",
        "excerpt": "This content was removed for not meeting the set standard of proof.\n\n All posts making an accusation about other users (buyers and sellers) require tangible proof. The burden of proof is on you if you are making a claim. This includes: Screenshots, video clips, DMs, etc.\n\n Please check that your post contains: proof of purchase, an explanation of the bad practice, conversations with the other part",
        "posted_at": "2026-08-30T04:26:01.000Z",
        "author_url": "https://www.reddit.com/user/whatnotapp-ModTeam/"
      },
      {
        "url": "https://www.reddit.com/r/whatnotapp/comments/1w240gc/comment/p6puk2b/",
        "depth": 0,
        "score": 1,
        "author": "FordGT_350",
        "excerpt": "That is exactly why I hate Whatnot. They are giving sellers too much power and just to ban people for whatever reason. I wish Whatnot would change this or override the sellers' ban list. I was banned from a seller after asking him to give me a gift card that I won from his scratchers I received. It was a $50.00 Amazon card, and I asked him for it because he stated that if you win something, messag",
        "posted_at": "2026-08-30T01:49:15.000Z",
        "author_url": "https://www.reddit.com/user/FordGT_350/"
      }
    ],
    "evidence": [
      "[comment u/FordGT_350] That is exactly why I hate Whatnot. They are giving sellers too much power and just to ban people for whatever reason. I wish Whatnot would change this or override the sellers' ban list.",
      "[post] After texting he gave me short empty responses just saying to go through whatnot and he bought his multiple cases from Pokemon themselves. After I got my refund, he decided to block me."
    ],
    "link_url": "https://www.reddit.com/gallery/1w240gc",
    "virality": "low",
    "post_date": "2026-08-30T01:29:24.000Z",
    "post_kind": "text",
    "post_text": "After texting he gave me short empty responses just saying to go through whatnot and he bought his multiple cases from Pokemon themselves. After I got my refund, he decided to block me. Just because I have had a negative experience with his products (5\\* premier seller btw), he was not helpful and blocked me after that outcome. Seems weird. I know he will still get purchases and this will either be deleted by the mod team for “insufficient evidence” or no one sees this but don’t buy from them. If I am getting resealed bundles chances are you may too. I’m happy I at least got my money back.",
    "sentiment": "negative",
    "subreddit": "whatnotapp",
    "post_title": "Update from past post regarding card galaxy resealed AH bundle.",
    "prominence": "aside",
    "source_url": "https://www.reddit.com/r/whatnotapp/comments/1w240gc/update_from_past_post_regarding_card_galaxy/",
    "entity_role": "vendor",
    "post_author": "Prestigious_Rough704",
    "upvote_ratio": 0.7,
    "mention_count": 1,
    "mention_surge": false,
    "subreddit_url": "https://www.reddit.com/r/whatnotapp/",
    "total_upvotes": 4,
    "comments_total": 0,
    "total_comments": 8,
    "post_author_url": "https://www.reddit.com/user/Prestigious_Rough704/",
    "signal_category": "feedback",
    "comments_included": 5,
    "products_mentioned": [
      "Whatnot"
    ]
  }
}

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