A commenter notes that their Xerox printers successfully enabled color printing with Microsoft Universal Print after a firmware update, contrasting with issues seen on HP devices.

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    "post_id": "1wnown3",
    "summary": "A commenter notes that their Xerox printers successfully enabled color printing with Microsoft Universal Print after a firmware update, contrasting with issues seen on HP devices.",
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    "comments": [
      {
        "url": "https://www.reddit.com/r/macsysadmin/comments/1wnown3/comment/pbhccei/",
        "depth": 0,
        "score": 5,
        "author": "Dadz-8915",
        "excerpt": "Check your printer drivers on the Print Server. I suspect your drivers are Monochrome.\nNext on the Entra Universal Print screen, select the printer, then make sure Properties->Printer defaults->Color mode is not set to Greyscale.",
        "posted_at": "2026-09-23T01:20:43.000Z",
        "author_url": "https://www.reddit.com/user/Dadz-8915/"
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      {
        "url": "https://www.reddit.com/r/macsysadmin/comments/1wnown3/comment/pbgz3dh/",
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        "author": "Iknappster",
        "excerpt": "seems to vary mfg to mfg, Xerox units I've played with will suddenly expose color with a firmware update, HPs seem to be stubbornly B/W which has been a problem in our experimentation. Pretty hit or miss anyway.",
        "posted_at": "2026-09-23T00:08:48.000Z",
        "author_url": "https://www.reddit.com/user/Iknappster/"
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        "url": "https://www.reddit.com/r/macsysadmin/comments/1wnown3/comment/pbmuggi/",
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        "author": "RebootKing89",
        "excerpt": "If you somehow installed the printer and set it as the generic postscript print driver on the Macs, it will automatically default to black and white. There is no colour option, no matter what you have selected.\n\n So you can select a colour print, you can only have colour ink in the printer, and you will still print only in black and white because of how that driver is configured - I was troublesho",
        "posted_at": "2026-09-23T20:04:48.000Z",
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        "author": "Intelligent_Ad8955",
        "excerpt": "I use Universal Print for Windows machines only. For Macs, I push the printers out through a script that assigns them by IP address. We have 3 types of Canon's, in which I push out the necessary drivers across all MacOS devices via script as well. I've never done it with HP, but I've been successful with Canon and Xerox printers doing it that way. It gives all the capabilities as if I would have i",
        "posted_at": "2026-09-25T18:26:10.000Z",
        "author_url": "https://www.reddit.com/user/Intelligent_Ad8955/"
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        "url": "https://www.reddit.com/r/macsysadmin/comments/1wnown3/comment/pbjjyyn/",
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        "author": "jbygden",
        "excerpt": "Try to explicitly setting it to Black & White and then set it back. That's what I had to do to make it print single sided and not double sided.",
        "posted_at": "2026-09-23T11:06:27.000Z",
        "author_url": "https://www.reddit.com/user/jbygden/"
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        "author": "reoSpeedDragon",
        "excerpt": "In the Universal Print web dashboard, you should be able to set the printer to Color. Sometimes it just defaults to Black.",
        "posted_at": "2026-09-23T15:04:35.000Z",
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    "post_date": "2026-09-22T23:02:22.000Z",
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    "post_text": "Hello fellow Mac Admins. At work we are exploring Microsoft Universal Print for a field office. The office is majority Mac, small population Windows. The printer is an HP LaserJet ColorFlow E87660 which is on the compatibility list.\n\nEverything appeared to go as planned. We've deployed Universal Print from the App Store using Jamf, all the Macs have it. The HP printer natively supports Universal Print, the printer is registered, the share created, and users have permissions to use it.\n\nWindows of course is easy mode, I've auto deployed it from Intune and tested on the clients. Which took about 15 minutes start to finish.\n\nMacs users on the other hand can sign in to Universal Print, they have to search for the printer as others have reported its not automatically listed. Not a big deal. And they can add the printer.\n\nWhat doesn't work only on the Macs is color printing. The print preview renders in B&W, they print in B&W, there are no options to print in color. The printer settings appear to be using an AirPrint driver?\n\nWe've removed and reinstalled the printer from the Macs, they are fully up to date, running the latest version of Universal Print and the symptom persists. All while the Windows users get a good laugh.\n\nHas anyone run into this? I'm going to open a Microsoft support case in the morning.",
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    "post_title": "Universal Print from a Mac is Black and White Only",
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  -d '{"domain":"xerox.com","limit":20}'