An Airbnb host reports confusion over the platform automatically showing an unexplained $2,534.72 'Special offer' deduction on a 69-night stay inquiry before any offer was sent.

{
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  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-10-10T17:10:23+00:00",
  "company": {
    "name": "Airbnb",
    "domain": "airbnb.com"
  },
  "data": {
    "nsfw": false,
    "stage": "none",
    "awards": 0,
    "timing": "ongoing_state",
    "topics": [
      "pricing",
      "usability",
      "host dashboard"
    ],
    "post_id": "1x2kic5",
    "summary": "An Airbnb host reports confusion over the platform automatically showing an unexplained $2,534.72 'Special offer' deduction on a 69-night stay inquiry before any offer was sent.",
    "category": "usability",
    "evidence": [
      "[post] Why is Airbnb showing a $2,500 “Special Offer” discount before I've even sent one?",
      "[post] The confusing part is that I had never sent a special offer, so I don't understand why Airbnb was already deducting $2,534.72."
    ],
    "link_url": "/r/airbnb_hosts/comments/1x2ki5u/why_is_airbnb_showing_a_2500_special_offer/",
    "virality": "very_low",
    "post_date": "2026-10-10T17:10:23.000Z",
    "post_kind": "crosspost",
    "post_text": "I'm a new Airbnb host trying to understand how Airbnb calculates special offers for long-term stays.\n\nI received an inquiry for a 69-night stay (January 7 – March 17). The guest asked whether I could offer a discount, but she never suggested a specific price.\n\nWhen I opened the inquiry, my potential earnings already showed:\n\nAccommodation price: $15,633.20\n\nSpecial offer: −$2,534.72\n\nLong-stay discount: −$295.94\n\nCleaning fee: +$120\n\nAirbnb host service fee: −$2,002.99\n\nEstimated payout: $10,919.55\n\nThe confusing part is that I had never sent a special offer, so I don't understand why Airbnb was already deducting $2,534.72.\n\nWhen I click “Send special offer,” Airbnb automatically fills in approximately $12,923 as the subtotal, with an estimated payout of $10,920.\n\nTo investigate, I opened my listing using a second Airbnb account with the same dates and guest count. The regular guest checkout price was $14,201.88 including taxes, and Airbnb displayed $3,231.25 in total savings.\n\nI then tested sending a special offer for $12,872. The guest's total came to $14,146.32, only $55.56 less than the regular checkout price.\n\nI withdrew that offer, but the original $2,534.72 “Special offer” deduction still appears in my potential earnings.\n\nFor context, my listing has a 10% weekly discount and a 0% monthly discount.\n\nMy questions:\n\nWhy is Airbnb showing a $2,534.72 “Special offer”...",
    "sentiment": "negative",
    "subreddit": "AirBnBHosts",
    "event_date": "2026-10",
    "post_title": "Why is Airbnb showing a $2,500 “Special Offer” discount before I've even sent one?",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/AirBnBHosts/comments/1x2kic5/why_is_airbnb_showing_a_2500_special_offer/",
    "entity_role": "vendor",
    "post_author": "Agile-Protection2646",
    "upvote_ratio": 1,
    "mention_count": 11,
    "mention_surge": true,
    "subreddit_url": "https://www.reddit.com/r/AirBnBHosts/",
    "total_upvotes": 1,
    "comments_total": 0,
    "total_comments": 0,
    "post_author_url": "https://www.reddit.com/user/Agile-Protection2646/",
    "signal_category": "feedback",
    "comments_included": 0
  }
}

curl https://signals.autobound.ai/v1/signals/e6bc1059-ab64-53f0-af13-77600af2e6fc \
  -H "X-API-KEY: $AUTOBOUND_API_KEY"

curl -X POST https://signals.autobound.ai/v1/companies/enrich \
  -H "X-API-KEY: $AUTOBOUND_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"domain":"airbnb.com","limit":20}'