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Multiple customers in Japan criticize the American Express Platinum card for its high annual fee, which they feel is not justified by the benefits, especially when compared to the US version or...

What happened

Multiple customers in Japan criticize the American Express Platinum card for its high annual fee, which they feel is not justified by the benefits, especially when compared to the US version or co-branded cards from ANA, Hilton, and Marriott.

Source

RedditSep 23, 2026By u/BurberryC06

r/JapanFinance

AMEX JP Platinum getting another revamp on 09/30

upvotes
23
comments
23

Extracted from these lines

  • [comment u/Quantumbinman] I'm amazed at the price... even with the weak yen, it is somehow more expensive than the (superior) US-issued version.

  • [comment u/Necrophantasia] I think they need to revamp the whole card. Why would anyone get this card over the ana, Hilton, or marriott cards.

  • [comment u/itskechupbro] well, they can start by decreasing the ridiculous fee for a card that in my opinion doesn't rack up the points in return

reddit.com/r/JapanFinance/comments/1wo2uxg/amex_jp_platinum_getting_a...Open the source

Comments on the post

5 of 23 comments
  • “Fees going up, benefits going down. Tale as old as time.”

    u/Beeboobumfluffy37 points · Sep 23, 2026View

  • “I'm amazed at the price... even with the weak yen, it is somehow more expensive than the (superior) US-issued version.”

    u/Quantumbinman17 points · Sep 23, 2026View

  • “I think they need to revamp the whole card. Why would anyone get this card over the ana, Hilton, or marriott cards. I'm sure hq is probably asking the hard question as to why they've been able to get hordes of people to sign up for their partner cards but not their own”

    u/Necrophantasia9 points · Sep 23, 2026View

  • “well, they can start by decreasing the ridiculous fee for a card that in my opinion doesn't rack up the points in return”

    u/itskechupbro6 points · Sep 23, 2026View

  • “Japanese platinum is less of a coupon book than the US version and has a few solid benefits, but really it only makes sense if you travel internationally a lot on business class, regularly eat at very expensive restaurants, and stay in luxury hotels. Pretty much all the deals have a catch. Like the new 100,000 yen air fee benefit looks great, but you need to make a single purchase of 300,000 yen”

    u/Bob_the_blacksmith5 points · Sep 23, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/JapanFinance

Companies

  • ANAAlso named
  • HiltonAlso named
  • MarriottAlso named

The full record

From the Signal API record

Numbers

Mentions
4

Details

Timing
Ongoing state
Category
Pricing
Virality
Somewhat high
Post kind
Link
Prominence
Core
Company's role
Vendor

Topics and mentions

Topics

  • benefits
  • value proposition
  • credit cards
  • pricing

Flair

  • Personal Finance » Credit Cards & Scores

Products named

  • Platinum Card
  • Gold Card
  • Gold Preferred Card

Extraction

Sentiment
Negative
Detected
Sep 23, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

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This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

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  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/128648f0-86c0-5f8d-a150-f0ff54496b0b returns this record as JSON. POST /v1/companies/enrich returns every signal for americanexpress.com.

{
  "signal_id": "128648f0-86c0-5f8d-a150-f0ff54496b0b",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-09-23T11:03:39+00:00",
  "company": {
    "name": "American Express",
    "domain": "americanexpress.com"
  },
  "data": {
    "nsfw": false,
    "stage": "none",
    "awards": 0,
    "timing": "ongoing_state",
    "topics": [
      "pricing",
      "benefits",
      "value proposition",
      "credit cards"
    ],
    "post_id": "1wo2uxg",
    "summary": "Multiple customers in Japan criticize the American Express Platinum card for its high annual fee, which they feel is not justified by the benefits, especially when compared to the US version or co-branded cards from ANA, Hilton, and Marriott.",
    "category": "pricing",
    "comments": [
      {
        "url": "https://www.reddit.com/r/JapanFinance/comments/1wo2uxg/comment/pbjklr8/",
        "depth": 0,
        "score": 37,
        "author": "Beeboobumfluffy",
        "excerpt": "Fees going up, benefits going down. Tale as old as time.",
        "posted_at": "2026-09-23T11:10:39.000Z",
        "author_url": "https://www.reddit.com/user/Beeboobumfluffy/"
      },
      {
        "url": "https://www.reddit.com/r/JapanFinance/comments/1wo2uxg/comment/pbjlvsq/",
        "depth": 0,
        "score": 17,
        "author": "Quantumbinman",
        "excerpt": "I'm amazed at the price... even with the weak yen, it is somehow more expensive than the (superior) US-issued version.",
        "posted_at": "2026-09-23T11:19:00.000Z",
        "author_url": "https://www.reddit.com/user/Quantumbinman/"
      },
      {
        "url": "https://www.reddit.com/r/JapanFinance/comments/1wo2uxg/comment/pbjm50v/",
        "depth": 0,
        "score": 9,
        "author": "Necrophantasia",
        "excerpt": "I think they need to revamp the whole card. Why would anyone get this card over the ana, Hilton, or marriott cards.\n\n I'm sure hq is probably asking the hard question as to why they've been able to get hordes of people to sign up for their partner cards but not their own",
        "posted_at": "2026-09-23T11:20:40.000Z",
        "author_url": "https://www.reddit.com/user/Necrophantasia/"
      },
      {
        "url": "https://www.reddit.com/r/JapanFinance/comments/1wo2uxg/comment/pbjkn9h/",
        "depth": 0,
        "score": 6,
        "author": "itskechupbro",
        "excerpt": "well, they can start by decreasing the ridiculous fee for a card that in my opinion doesn't rack up the points in return",
        "posted_at": "2026-09-23T11:10:56.000Z",
        "author_url": "https://www.reddit.com/user/itskechupbro/"
      },
      {
        "url": "https://www.reddit.com/r/JapanFinance/comments/1wo2uxg/comment/pbk0ftr/",
        "depth": 0,
        "score": 5,
        "author": "Bob_the_blacksmith",
        "excerpt": "Japanese platinum is less of a coupon book than the US version and has a few solid benefits, but really it only makes sense if you travel internationally a lot on business class, regularly eat at very expensive restaurants, and stay in luxury hotels.\n\n Pretty much all the deals have a catch. Like the new 100,000 yen air fee benefit looks great, but you need to make a single purchase of 300,000 yen",
        "posted_at": "2026-09-23T12:43:32.000Z",
        "author_url": "https://www.reddit.com/user/Bob_the_blacksmith/"
      },
      {
        "url": "https://www.reddit.com/r/JapanFinance/comments/1wo2uxg/comment/pbjyqb6/",
        "depth": 0,
        "score": 2,
        "author": "Necrophantasia",
        "excerpt": "Oh I just realized this is not a revamp. They are launching the mirror finish platinum card in Japan. Booooooooo",
        "posted_at": "2026-09-23T12:34:24.000Z",
        "author_url": "https://www.reddit.com/user/Necrophantasia/"
      },
      {
        "url": "https://www.reddit.com/r/JapanFinance/comments/1wo2uxg/comment/pbl8m2f/",
        "depth": 0,
        "score": 2,
        "author": "kanben",
        "excerpt": "I’ve been done with AMEX for a few years now, there’s not much in the way of great benefits across the entire credit card industry here and that includes them\n\n I’m back to zero annual fee, point only cards (JCB W because fuck Visa and Mastercard)",
        "posted_at": "2026-09-23T16:02:35.000Z",
        "author_url": "https://www.reddit.com/user/kanben/"
      },
      {
        "url": "https://www.reddit.com/r/JapanFinance/comments/1wo2uxg/comment/pbk2g8q/",
        "depth": 0,
        "score": 2,
        "author": "Downtown_Pin7172",
        "excerpt": "There’s a certain beauty in economic decline.",
        "posted_at": "2026-09-23T12:53:52.000Z",
        "author_url": "https://www.reddit.com/user/Downtown_Pin7172/"
      }
    ],
    "evidence": [
      "[comment u/Quantumbinman] I'm amazed at the price... even with the weak yen, it is somehow more expensive than the (superior) US-issued version.",
      "[comment u/Necrophantasia] I think they need to revamp the whole card. Why would anyone get this card over the ana, Hilton, or marriott cards.",
      "[comment u/itskechupbro] well, they can start by decreasing the ridiculous fee for a card that in my opinion doesn't rack up the points in return"
    ],
    "link_url": "https://www.americanexpress.com/ja-jp/campaigns/benefits/teaser/?intlink=ja-jp-hp-notificationbar-teaser-announcement-20260921",
    "virality": "somewhat_high",
    "post_date": "2026-09-23T11:03:39.000Z",
    "post_kind": "link",
    "sentiment": "negative",
    "subreddit": "JapanFinance",
    "post_flair": [
      "Personal Finance » Credit Cards & Scores"
    ],
    "post_title": "AMEX JP Platinum getting another revamp on 09/30",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/JapanFinance/comments/1wo2uxg/amex_jp_platinum_getting_another_revamp_on_0930/",
    "entity_role": "vendor",
    "post_author": "BurberryC06",
    "upvote_ratio": 0.9259259259259259,
    "mention_count": 4,
    "mention_surge": true,
    "subreddit_url": "https://www.reddit.com/r/JapanFinance/",
    "total_upvotes": 23,
    "comments_total": 23,
    "total_comments": 23,
    "other_companies": [
      {
        "name": "ANA",
        "role": "alternative",
        "domain": "ana.co.jp"
      },
      {
        "name": "Hilton",
        "role": "alternative",
        "domain": "hilton.com"
      },
      {
        "name": "Marriott",
        "role": "alternative",
        "domain": "marriott.com"
      }
    ],
    "post_author_url": "https://www.reddit.com/user/BurberryC06/",
    "signal_category": "feedback",
    "comments_included": 11,
    "products_mentioned": [
      "Platinum Card",
      "Gold Card",
      "Gold Preferred Card"
    ]
  }
}

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