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CanonCustomer feedback

Users report issues with Canon's native PTZ auto-tracking, with one user's company building their own software to enhance the system and another stating it "sometimes doesn't work" in corporate...

What happened

Users report issues with Canon's native PTZ auto-tracking, with one user's company building their own software to enhance the system and another stating it "sometimes doesn't work" in corporate settings.

Source

RedditSep 20, 2026By u/Head_Network_8948

r/VIDEOENGINEERING

Does anyone actually rely on PTZ AI auto-tracking for solo-operator live broadcasts?

upvotes
22
comments
25

Extracted from these lines

  • [comment u/Latter-Butterfly1793] my company does this routinely, but made our own software and tracking system (beefed up version of the Canon OS native tracking, with a couple other tracking metrics).

  • [comment u/TheIvan_Keto] Canon ptz autotracking for corporative bulls*it Sometimes doesnt work...

reddit.com/r/VIDEOENGINEERING/comments/1wl33vq/does_anyone_actually_r...Open the source

Comments on the post

5 of 25 comments
  • “I guess it depends on the brand camera. But what is “ai” auto tracking? That shit is such a buzz word and people slapping it on everything.”

    u/GuyNamedLindsey28 points · Sep 20, 2026View

  • “Yes”

    u/Quicksonator15 points · Sep 20, 2026View

  • “Depending on how you define "AI" "auto-tracking" and "broadcast" I can argue that I have around a dozen systems that do zero operator live broadcasts (a few OTA/cable, most YT live) -- camera positioning, switching, graphics, etc. all done automatically with essentially no direct intervention besides a "Start Broadcast" and "End Broadcast" button press. I'm working on an additional layer of logi”

    u/lincolnjkc6 points · Sep 20, 2026View

  • “Yes. The tail 2 has been reliable enough for me in many applications. Ptzoptics’ auto track is totally worthless.”

    u/cohagen6 points · Sep 20, 2026View

  • “Probably depends on the "broadcast". I don't know of anyone who does.”

    u/Dr_Pepper_spray2 points · Sep 20, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/VIDEOENGINEERING

The full record

From the Signal API record

Numbers

Mentions
2

Details

Timing
Ongoing state
Category
Features
Virality
Somewhat high
Post kind
Text
Prominence
Aside
Company's role
Vendor

Topics and mentions

Topics

  • ptz cameras
  • auto-tracking
  • live broadcast
  • software development

Extraction

Sentiment
Negative
Detected
Sep 20, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

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This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/328d2ff0-61e9-5124-a55e-1f9d116c5e8e returns this record as JSON. POST /v1/companies/enrich returns every signal for canon.com.

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  "detected_at": "2026-09-20T01:09:04+00:00",
  "company": {
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  "data": {
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    "topics": [
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    "post_id": "1wl33vq",
    "summary": "Users report issues with Canon's native PTZ auto-tracking, with one user's company building their own software to enhance the system and another stating it \"sometimes doesn't work\" in corporate settings.",
    "category": "features",
    "comments": [
      {
        "url": "https://www.reddit.com/r/VIDEOENGINEERING/comments/1wl33vq/comment/pavlfa2/",
        "depth": 0,
        "score": 28,
        "author": "GuyNamedLindsey",
        "excerpt": "I guess it depends on the brand camera. But what is “ai” auto tracking? That shit is such a buzz word and people slapping it on everything.",
        "posted_at": "2026-09-20T01:30:53.000Z",
        "author_url": "https://www.reddit.com/user/GuyNamedLindsey/"
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      {
        "url": "https://www.reddit.com/r/VIDEOENGINEERING/comments/1wl33vq/comment/pavkugg/",
        "depth": 0,
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        "author": "Quicksonator",
        "excerpt": "Yes",
        "posted_at": "2026-09-20T01:27:28.000Z",
        "author_url": "https://www.reddit.com/user/Quicksonator/"
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      {
        "url": "https://www.reddit.com/r/VIDEOENGINEERING/comments/1wl33vq/comment/pavo2bi/",
        "depth": 0,
        "score": 6,
        "author": "lincolnjkc",
        "excerpt": "Depending on how you define \"AI\" \"auto-tracking\" and \"broadcast\" I can argue that I have around a dozen systems that do zero operator live broadcasts (a few OTA/cable, most YT live) -- camera positioning, switching, graphics, etc. all done automatically with essentially no direct intervention besides a \"Start Broadcast\" and \"End Broadcast\" button press.\n\n I'm working on an additional layer of logi",
        "posted_at": "2026-09-20T01:46:28.000Z",
        "author_url": "https://www.reddit.com/user/lincolnjkc/"
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        "url": "https://www.reddit.com/r/VIDEOENGINEERING/comments/1wl33vq/comment/pavp8ds/",
        "depth": 0,
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        "author": "cohagen",
        "excerpt": "Yes. The tail 2 has been reliable enough for me in many applications. Ptzoptics’ auto track is totally worthless.",
        "posted_at": "2026-09-20T01:53:12.000Z",
        "author_url": "https://www.reddit.com/user/cohagen/"
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        "url": "https://www.reddit.com/r/VIDEOENGINEERING/comments/1wl33vq/comment/pavn611/",
        "depth": 0,
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        "author": "Dr_Pepper_spray",
        "excerpt": "Probably depends on the \"broadcast\". I don't know of anyone who does.",
        "posted_at": "2026-09-20T01:41:15.000Z",
        "author_url": "https://www.reddit.com/user/Dr_Pepper_spray/"
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      {
        "url": "https://www.reddit.com/r/VIDEOENGINEERING/comments/1wl33vq/comment/pawtt28/",
        "depth": 0,
        "score": 2,
        "author": "RollingMeteors",
        "excerpt": "Does anyone actually rely on PTZ AI auto-tracking for solo-operator live broadcasts? (self.VIDEOENGINEERING)\n\n TheSushiDragon did exactly this when doing a production for CYR.",
        "posted_at": "2026-09-20T06:21:12.000Z",
        "author_url": "https://www.reddit.com/user/RollingMeteors/"
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      {
        "url": "https://www.reddit.com/r/VIDEOENGINEERING/comments/1wl33vq/comment/pawu2y6/",
        "depth": 0,
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        "author": "990099aa",
        "excerpt": "I have seen many live news studios use these",
        "posted_at": "2026-09-20T06:23:24.000Z",
        "author_url": "https://www.reddit.com/user/990099aa/"
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      {
        "url": "https://www.reddit.com/r/VIDEOENGINEERING/comments/1wl33vq/comment/pb1nk40/",
        "depth": 0,
        "score": 2,
        "author": "Latter-Butterfly1793",
        "excerpt": "So... this is interesting, my company does this routinely, but made our own software and tracking system (beefed up version of the Canon OS native tracking, with a couple other tracking metrics).\n\n But this is something we routinely use and record at a 1 op : 4 cam ratio.",
        "posted_at": "2026-09-20T21:41:20.000Z",
        "author_url": "https://www.reddit.com/user/Latter-Butterfly1793/"
      }
    ],
    "evidence": [
      "[comment u/Latter-Butterfly1793] my company does this routinely, but made our own software and tracking system (beefed up version of the Canon OS native tracking, with a couple other tracking metrics).",
      "[comment u/TheIvan_Keto] Canon ptz autotracking for corporative bulls*it Sometimes doesnt work..."
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