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DuolingoCustomer feedback

A paying Super Duolingo subscriber states they will not renew their subscription because they find the 'demonic' Weekend Quest Lily character artwork disturbing and demotivating.

Source: Autobound Signal API · 83 signals tracked for Duolingo · updated

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AskWhat changed at Duolingo this week? Use Autobound signals for duolingo.com.

What happened

Post: "A change I think will really improve the site."

Source

RedditAug 30, 2026By u/Ahascragh1

r/duolingo

A change I think will really improve the site.

upvotes
0
comments
6

Post

Highlighted: the lines this signal was extracted from

Here's a change I think will really improve the site. The "demonic" Weekend Quest artwork creeps me out every time it appears and is killing my long-term motivation The demonic-looking Lily "devil statue" is incredibly creepy, unpleasant, and disturbing to look at: a pre-adolescent shock-value graphic. I'm paying money for this, as a "super user" but I won't renew when my subscription expires. Plenty of places on the Internet to be creeped out for free.

reddit.com/r/duolingo/comments/1w2qo0b/a_change_i_think_will_really_i...Read the full source

Comments on the post

4 of 6 comments
  • “Normally I don't like to generalise or make assumptions, but on this one I'll take a punt and say I think you won't find that much community support around this one. It's just an icon. By your own account you've got a lot of good from the app. This thing only appears at weekends. Why not just not track your quest progress on Saturdays and Sundays? You have to go into a menu option to look at it.”

    u/PlanetSwallower4 points · Aug 31, 2026View

  • “Your motivation is affected by an image you don’t like? Life must be really hard for you.”

    u/Agnostic_optomist3 points · Aug 31, 2026View

  • “Imagine being so soft that you are intimidated by cartoon owls.”

    u/FitProVR1 points · Aug 30, 2026View

  • “I agree”

    u/carmenvallone0 points · Aug 31, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/duolingo
Stage
Switching
Event date
Aug 2026

The full record

From the Signal API record

Numbers

Mentions
1

Details

Timing
Ongoing state
Category
Usability
Virality
Very low
Post kind
Text
Prominence
Core
Company's role
Vendor

Topics and mentions

Topics

  • gamification
  • subscription
  • churn
  • ui

Flair

  • Constructive Criticism :DuoEmoji1transp:

Products named

  • Super Duolingo

Extraction

Sentiment
Negative
Detected
Aug 30, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

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The API returns more than this page shows

This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/146944aa-927a-56d2-a0f2-425fdbf741fa returns this record as JSON. POST /v1/companies/enrich returns every signal for duolingo.com.

{
  "signal_id": "146944aa-927a-56d2-a0f2-425fdbf741fa",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-08-30T19:20:28+00:00",
  "company": {
    "name": "Duolingo",
    "domain": "duolingo.com"
  },
  "data": {
    "nsfw": false,
    "stage": "switching",
    "awards": 0,
    "timing": "ongoing_state",
    "topics": [
      "churn",
      "ui",
      "gamification",
      "subscription"
    ],
    "post_id": "1w2qo0b",
    "summary": "A paying Super Duolingo subscriber states they will not renew their subscription because they find the 'demonic' Weekend Quest Lily character artwork disturbing and demotivating.",
    "category": "usability",
    "comments": [
      {
        "url": "https://www.reddit.com/r/duolingo/comments/1w2qo0b/comment/p6w9ytk/",
        "depth": 0,
        "score": 4,
        "author": "PlanetSwallower",
        "excerpt": "Normally I don't like to generalise or make assumptions, but on this one I'll take a punt and say I think you won't find that much community support around this one. It's just an icon.\n\n By your own account you've got a lot of good from the app. This thing only appears at weekends. Why not just not track your quest progress on Saturdays and Sundays? You have to go into a menu option to look at it.",
        "posted_at": "2026-08-31T00:48:46.000Z",
        "author_url": "https://www.reddit.com/user/PlanetSwallower/"
      },
      {
        "url": "https://www.reddit.com/r/duolingo/comments/1w2qo0b/comment/p6w7vu2/",
        "depth": 0,
        "score": 3,
        "author": "Agnostic_optomist",
        "excerpt": "Your motivation is affected by an image you don’t like? Life must be really hard for you.",
        "posted_at": "2026-08-31T00:36:10.000Z",
        "author_url": "https://www.reddit.com/user/Agnostic_optomist/"
      },
      {
        "url": "https://www.reddit.com/r/duolingo/comments/1w2qo0b/comment/p6vib6b/",
        "depth": 0,
        "score": 1,
        "author": "FitProVR",
        "excerpt": "Imagine being so soft that you are intimidated by cartoon owls.",
        "posted_at": "2026-08-30T22:10:23.000Z",
        "author_url": "https://www.reddit.com/user/FitProVR/"
      },
      {
        "url": "https://www.reddit.com/r/duolingo/comments/1w2qo0b/comment/p6x179w/",
        "depth": 0,
        "score": 0,
        "author": "carmenvallone",
        "excerpt": "I agree",
        "posted_at": "2026-08-31T03:40:23.000Z",
        "author_url": "https://www.reddit.com/user/carmenvallone/"
      }
    ],
    "evidence": [
      "[post] The \"demonic\" Weekend Quest artwork creeps me out every time it appears and is killing my long-term motivation",
      "[post] I'm paying money for this, as a \"super user\" but I won't renew when my subscription expires. Plenty of places on the Internet to be creeped out for free."
    ],
    "virality": "very_low",
    "post_date": "2026-08-30T19:20:28.000Z",
    "post_kind": "text",
    "post_text": "Here's a change I think will really improve the site.\n\nThe \"demonic\" Weekend Quest artwork creeps me out every time it appears and is killing my long-term motivation\n\nThe demonic-looking Lily \"devil statue\" is incredibly creepy, unpleasant, and disturbing to look at: a pre-adolescent shock-value graphic. \n\nI'm paying money for this, as a \"super user\" but I won't renew when my subscription expires. Plenty of places on the Internet to be creeped out for free.",
    "sentiment": "negative",
    "subreddit": "duolingo",
    "event_date": "2026-08",
    "post_flair": [
      "Constructive Criticism :DuoEmoji1transp:"
    ],
    "post_title": "A change I think will really improve the site.",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/duolingo/comments/1w2qo0b/a_change_i_think_will_really_improve_the_site/",
    "entity_role": "vendor",
    "post_author": "Ahascragh1",
    "upvote_ratio": 0.4,
    "mention_count": 1,
    "mention_surge": false,
    "subreddit_url": "https://www.reddit.com/r/duolingo/",
    "total_upvotes": 0,
    "comments_total": 6,
    "total_comments": 6,
    "post_author_url": "https://www.reddit.com/user/Ahascragh1/",
    "signal_category": "feedback",
    "comments_included": 4,
    "products_mentioned": [
      "Super Duolingo"
    ]
  }
}

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