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Johnson ControlsCustomer feedback

Multiple building automation professionals report that a significant portion of the Johnson Controls Metasys customer base is still using much older versions (7, 10.1, 11.0, 12.0, 13.0)...

What happened

Multiple building automation professionals report that a significant portion of the Johnson Controls Metasys customer base is still using much older versions (7, 10.1, 11.0, 12.0, 13.0), indicating a slow upgrade and adoption cycle for new releases.

Source

RedditSep 15, 2026By u/More_Fondant_9609

r/BuildingAutomation

Metasys 16.0 NodeRed/ API/ FFD/ Cybersecurity/ Energy Dashboard/OpenBlue

upvotes
10
comments
10

Post

Anyone have sites with any of these items active and in use? looking for use cases (particularly nodered) thoughts concerns pictures of what it looks like etc. Any Insight is appreciated.

Extracted from these lines

  • [comment u/FeveraQuickfist] Still trying to get my customers to upgrade from 10.1, 11.0, 12.0 and 13.0

  • [comment u/BoilingShadows] Shit I'm still seeing Metasys 7 in the field

  • [comment u/Silva-Sage] We're mostly still going through with 14.1 upgrades. I haven't had a chance to mess with 16 at all yet.

reddit.com/r/BuildingAutomation/comments/1whchde/metasys_160_nodered_...Read the full source

Comments on the post

5 of 10 comments
  • “Still trying to get my customers to upgrade from 10.1, 11.0, 12.0 and 13.0 Finally have two ADX upcoming to upgrade”

    u/FeveraQuickfist4 points · Sep 15, 2026View

  • “Shit I'm still seeing Metasys 7 in the field”

    u/BoilingShadows4 points · Sep 15, 2026View

  • “We're mostly still going through with 14.1 upgrades. I haven't had a chance to mess with 16 at all yet.”

    u/Silva-Sage2 points · Sep 19, 2026View

  • “I have sites with Nodered in use but it's all with Schneider Ecostruxure. Nothing different than it would be on Metasys though, because I just read the BACnet objects Nodered makes like any other object. Don't have much experience with openblue or the energy dashboard though.”

    u/Millennial_Twink1 points · Sep 16, 2026View

  • “Yes, NodeRed + the API. It’s pretty straight forward as APIs go. What is your interest?”

    u/chas_i1 points · Sep 19, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/BuildingAutomation

The full record

From the Signal API record

Numbers

Mentions
3

Details

Timing
Ongoing state
Category
Implementation
Virality
Medium
Post kind
Text
Prominence
Aside
Company's role
Vendor
Content warning
Profanity in quotes

Topics and mentions

Topics

  • building automation
  • software updates
  • product adoption
  • legacy systems

Products named

  • Metasys 10.1
  • Metasys 11.0
  • Metasys 12.0
  • Metasys 13.0
  • Metasys 7
  • Metasys 14.1

Extraction

Sentiment
Neutral
Detected
Sep 15, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

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This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/4adbe02e-b82f-589f-ab74-ec0f6b3a0714 returns this record as JSON. POST /v1/companies/enrich returns every signal for johnsoncontrols.com.

{
  "signal_id": "4adbe02e-b82f-589f-ab74-ec0f6b3a0714",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-09-15T20:49:51+00:00",
  "company": {
    "name": "Johnson Controls",
    "domain": "johnsoncontrols.com"
  },
  "data": {
    "nsfw": false,
    "stage": "none",
    "awards": 0,
    "timing": "ongoing_state",
    "topics": [
      "building automation",
      "software updates",
      "product adoption",
      "legacy systems"
    ],
    "post_id": "1whchde",
    "summary": "Multiple building automation professionals report that a significant portion of the Johnson Controls Metasys customer base is still using much older versions (7, 10.1, 11.0, 12.0, 13.0), indicating a slow upgrade and adoption cycle for new releases.",
    "category": "implementation",
    "comments": [
      {
        "url": "https://www.reddit.com/r/BuildingAutomation/comments/1whchde/comment/pa209ox/",
        "depth": 0,
        "score": 4,
        "author": "FeveraQuickfist",
        "excerpt": "Still trying to get my customers to upgrade from 10.1, 11.0, 12.0 and 13.0\n\n Finally have two ADX upcoming to upgrade",
        "posted_at": "2026-09-15T22:57:42.000Z",
        "author_url": "https://www.reddit.com/user/FeveraQuickfist/"
      },
      {
        "url": "https://www.reddit.com/r/BuildingAutomation/comments/1whchde/comment/pa1shby/",
        "depth": 0,
        "score": 4,
        "author": "BoilingShadows",
        "excerpt": "Shit I'm still seeing Metasys 7 in the field",
        "posted_at": "2026-09-15T22:17:36.000Z",
        "author_url": "https://www.reddit.com/user/BoilingShadows/"
      },
      {
        "url": "https://www.reddit.com/r/BuildingAutomation/comments/1whchde/comment/paozy0o/",
        "depth": 0,
        "score": 2,
        "author": "Silva-Sage",
        "excerpt": "We're mostly still going through with 14.1 upgrades. I haven't had a chance to mess with 16 at all yet.",
        "posted_at": "2026-09-19T02:23:59.000Z",
        "author_url": "https://www.reddit.com/user/Silva-Sage/"
      },
      {
        "url": "https://www.reddit.com/r/BuildingAutomation/comments/1whchde/comment/pa4c48v/",
        "depth": 0,
        "score": 1,
        "author": "Millennial_Twink",
        "excerpt": "I have sites with Nodered in use but it's all with Schneider Ecostruxure. Nothing different than it would be on Metasys though, because I just read the BACnet objects Nodered makes like any other object.\n\n Don't have much experience with openblue or the energy dashboard though.",
        "posted_at": "2026-09-16T07:47:02.000Z",
        "author_url": "https://www.reddit.com/user/Millennial_Twink/"
      },
      {
        "url": "https://www.reddit.com/r/BuildingAutomation/comments/1whchde/comment/pas1pgy/",
        "depth": 0,
        "score": 1,
        "author": "chas_i",
        "excerpt": "Yes, NodeRed + the API. It’s pretty straight forward as APIs go. What is your interest?",
        "posted_at": "2026-09-19T15:01:47.000Z",
        "author_url": "https://www.reddit.com/user/chas_i/"
      }
    ],
    "evidence": [
      "[comment u/FeveraQuickfist] Still trying to get my customers to upgrade from 10.1, 11.0, 12.0 and 13.0",
      "[comment u/BoilingShadows] Shit I'm still seeing Metasys 7 in the field",
      "[comment u/Silva-Sage] We're mostly still going through with 14.1 upgrades. I haven't had a chance to mess with 16 at all yet."
    ],
    "virality": "medium",
    "post_date": "2026-09-15T20:49:51.000Z",
    "post_kind": "text",
    "post_text": "Anyone have sites with any of these items active and in use? looking for use cases (particularly nodered) thoughts concerns pictures of what it looks like etc. Any Insight is appreciated.",
    "sentiment": "neutral",
    "subreddit": "BuildingAutomation",
    "post_title": "Metasys 16.0 NodeRed/ API/ FFD/ Cybersecurity/ Energy Dashboard/OpenBlue",
    "prominence": "aside",
    "source_url": "https://www.reddit.com/r/BuildingAutomation/comments/1whchde/metasys_160_nodered_api_ffd_cybersecurity_energy/",
    "entity_role": "vendor",
    "post_author": "More_Fondant_9609",
    "upvote_ratio": 1,
    "mention_count": 3,
    "mention_surge": true,
    "subreddit_url": "https://www.reddit.com/r/BuildingAutomation/",
    "total_upvotes": 10,
    "comments_total": 10,
    "total_comments": 10,
    "content_warning": "profanity_in_quotes",
    "post_author_url": "https://www.reddit.com/user/More_Fondant_9609/",
    "signal_category": "feedback",
    "comments_included": 5,
    "products_mentioned": [
      "Metasys 10.1",
      "Metasys 11.0",
      "Metasys 12.0",
      "Metasys 13.0",
      "Metasys 7",
      "Metasys 14.1"
    ]
  }
}

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