KFC received a customer complaint regarding a piece of plastic embedded inside the breading of fried chicken purchased at its Dee St Invercargill location, with the customer reporting an unhelpful...

{
  "signal_id": "f7873c5c-f23b-5f67-a573-330a0abe7c7b",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-08-24T01:50:33+00:00",
  "company": {
    "name": "KFC",
    "domain": "kfc.com"
  },
  "data": {
    "nsfw": false,
    "stage": "none",
    "awards": 0,
    "timing": "completed",
    "topics": [
      "food safety",
      "quality control",
      "customer support"
    ],
    "post_id": "1vwphym",
    "summary": "KFC received a customer complaint regarding a piece of plastic embedded inside the breading of fried chicken purchased at its Dee St Invercargill location, with the customer reporting an unhelpful response upon contacting the company.",
    "category": "reliability",
    "comments": [
      {
        "url": "https://www.reddit.com/r/invercargill/comments/1vwphym/comment/p5irybm/",
        "depth": 0,
        "score": 5,
        "author": "Serenaded",
        "excerpt": "photo is bad but it ran through the entire piece, this was only half of it uncovered. (Meaning that it still continues through the rest of the breading).\n\n I reported it to MPI because the last thing I wanted was free KFC. I also reported it to KFC, they didn't give a fuck obviously.",
        "posted_at": "2026-08-24T01:51:29.000Z",
        "author_url": "https://www.reddit.com/user/Serenaded/"
      },
      {
        "url": "https://www.reddit.com/r/invercargill/comments/1vwphym/comment/p5ispi4/",
        "depth": 0,
        "score": 4,
        "author": "The_krazyman",
        "excerpt": "Maybe some kind of cord that was wrapped around the chicken?",
        "posted_at": "2026-08-24T01:55:55.000Z",
        "author_url": "https://www.reddit.com/user/The_krazyman/"
      },
      {
        "url": "https://www.reddit.com/r/invercargill/comments/1vwphym/comment/p5j3ues/",
        "depth": 0,
        "score": 3,
        "author": "tarunkd277",
        "excerpt": "This is cling wrap 100%",
        "posted_at": "2026-08-24T03:03:02.000Z",
        "author_url": "https://www.reddit.com/user/tarunkd277/"
      },
      {
        "url": "https://www.reddit.com/r/invercargill/comments/1vwphym/comment/p5jsje7/",
        "depth": 0,
        "score": 2,
        "author": "TallSignificance3793",
        "excerpt": "Battered and seasoned tampon",
        "posted_at": "2026-08-24T06:02:52.000Z",
        "author_url": "https://www.reddit.com/user/TallSignificance3793/"
      },
      {
        "url": "https://www.reddit.com/r/invercargill/comments/1vwphym/comment/p5k3b7h/",
        "depth": 0,
        "score": 2,
        "author": "-CiniC-",
        "excerpt": "K.F.T. a.m.p.o.n.",
        "posted_at": "2026-08-24T07:33:07.000Z",
        "author_url": "https://www.reddit.com/user/-CiniC-/"
      },
      {
        "url": "https://www.reddit.com/r/invercargill/comments/1vwphym/comment/p6h5bnw/",
        "depth": 0,
        "score": 2,
        "author": "a-friend_",
        "excerpt": "KFC has white plastic aprons and when you take one off you often stretch out part of the tie and it goes stringy, it could be one of those",
        "posted_at": "2026-08-28T19:21:57.000Z",
        "author_url": "https://www.reddit.com/user/a-friend_/"
      },
      {
        "url": "https://www.reddit.com/r/invercargill/comments/1vwphym/comment/p64wvim/",
        "depth": 0,
        "score": 1,
        "author": "Jaja_Dingdong_1",
        "excerpt": "dental floss?",
        "posted_at": "2026-08-27T02:31:45.000Z",
        "author_url": "https://www.reddit.com/user/Jaja_Dingdong_1/"
      },
      {
        "url": "https://www.reddit.com/r/invercargill/comments/1vwphym/comment/p5jg1s8/",
        "depth": 0,
        "score": 1,
        "author": "BusinessAcceptable62",
        "excerpt": "Still “finger licking good”.",
        "posted_at": "2026-08-24T04:25:37.000Z",
        "author_url": "https://www.reddit.com/user/BusinessAcceptable62/"
      }
    ],
    "evidence": [
      "[post] Anyone know what this may be (was inside the breading from KFC Dee St. Texture wise it was definitely plastic as it still had a pull to it despite going through the cookers). My guess was a string or hair tie",
      "[comment u/Serenaded] photo is bad but it ran through the entire piece, this was only half of it uncovered. (Meaning that it still continues through the rest of the breading). I reported it to MPI because the last thing I wanted was free KFC. I also reported it to KFC, they didn't give a fuck obviously."
    ],
    "link_url": "https://www.reddit.com/gallery/1vwphym",
    "virality": "medium",
    "post_date": "2026-08-24T01:50:33.000Z",
    "post_kind": "text",
    "sentiment": "negative",
    "subreddit": "invercargill",
    "event_date": "2026-08",
    "post_title": "Anyone know what this may be (was inside the breading from KFC Dee St. Texture wise it was definitely plastic as it still had a pull to it despite going through the cookers). My guess was a string or hair tie",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/invercargill/comments/1vwphym/anyone_know_what_this_may_be_was_inside_the/",
    "entity_role": "vendor",
    "post_author": "Serenaded",
    "upvote_ratio": 0.72,
    "mention_count": 1,
    "mention_surge": false,
    "subreddit_url": "https://www.reddit.com/r/invercargill/",
    "total_upvotes": 6,
    "comments_total": 24,
    "total_comments": 15,
    "content_warning": "profanity_in_quotes",
    "post_author_url": "https://www.reddit.com/user/Serenaded/",
    "signal_category": "feedback",
    "comments_included": 14,
    "products_mentioned": [
      "fried chicken"
    ]
  }
}

curl https://signals.autobound.ai/v1/signals/f7873c5c-f23b-5f67-a573-330a0abe7c7b \
  -H "X-API-KEY: $AUTOBOUND_API_KEY"

curl -X POST https://signals.autobound.ai/v1/companies/enrich \
  -H "X-API-KEY: $AUTOBOUND_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"domain":"kfc.com","limit":20}'