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A user with an NVIDIA RTX A400 GPU is experiencing transcoding failures due to a bug in NVIDIA's driver (version 575.64.05) that causes CUDA initialization errors, a bug reportedly fixed in newer...

What happened

A user with an NVIDIA RTX A400 GPU is experiencing transcoding failures due to a bug in NVIDIA's driver (version 575.64.05) that causes CUDA initialization errors, a bug reportedly fixed in newer versions not yet available on their QNAP NAS.

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Highlighted: the lines this signal was extracted from

I have a TS-855eU with 64 GB RAM, NVIDIA RTX A400 assigned to ContainerStation, QNAP NVIDIA GPU driver 575.64.05 through NvKernelDriver 5.2.10.3577. ContainerStation with linuxserver/jellyfin:12.1, NVENC transcoding runtime: nvidia-runtime environment: - NVIDIA_VISIBLE_DEVICES=all - NVIDIA_DRIVER_CAPABILITIES=compute,video,utility Any movie that needs transcoding fails at once. The Jellyfin log only shows FFmpeg exited with code 187. The FFmpeg transcode log shows: [CUDA] cu->cuInit(0) failed -> CUDA_ERROR_NOT_INITIALIZED: initialization error Device creation failed: -542398533. nvidia-smi inside the container sees the GPU, and the driver version matches the host/dev/nvidia0, nvidiactl, nvidia-uvm and nvidia-uvm-tools are all passed through and can be opened from inside the containerlibcuda.so in the container is the same version as the kernel module Hosts dmesg: NVRM: nvCheckOkFailedNoLog: Check failed: Out of memory [NV_ERR_NO_MEMORY] (0x00000051) returned from _memdescAllocInternal(pMemDesc) @ mem_desc.c:1353 NVRM: faultbufCtrlCmdMmuFaultBufferRegisterNonReplayBuf_IMPL: Error allocating client shadow fault buffer for non-replayable faults After some runtime the NAS only has about 700MB of free RAM. The rest is file cache. As a workaround i can run Qboosts Optimize Memory and the transcoding will work right away after that.Setting vm.min_free_kbytes to 4GB using sudo...

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Also quoted as evidence

  • According to https://bbs.archlinux.org/viewtopic.php?id=307380 this is a bug in the Driver, that was fixed with 580.76.05 and newer (at least for Arch).

    From the post

Comments on the post

1 of 3 comments
  • “It seems that you have found the root cause: the bug was fixed in version 580.76, but you are running version 575.64. Have you tried updating the driver? Is it available? If I were you, I would try installing Proxmox+TrueNAS or TrueNAS on bare metal. Otherwise, just use Debian.”

    u/sosen852 points · Sep 25, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/qnap

Companies

  • QNAPAlso named

The full record

From the Signal API record

Numbers

Mentions
11

Details

Timing
Ongoing state
Category
Reliability
Virality
Very low
Post kind
Text
Prominence
Core
Company's role
Vendor

Topics and mentions

Topics

  • transcoding
  • bug
  • driver
  • gpu
  • cuda

Products named

  • RTX A400
  • NVIDIA GPU driver 575.64.05

Extraction

Sentiment
Negative
Detected
Sep 25, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

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This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/08849029-98db-5399-a977-20b520a7dc38 returns this record as JSON. POST /v1/companies/enrich returns every signal for nvidia.com.

{
  "signal_id": "08849029-98db-5399-a977-20b520a7dc38",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-09-25T21:45:56+00:00",
  "company": {
    "name": "Nvidia",
    "domain": "nvidia.com"
  },
  "data": {
    "nsfw": false,
    "stage": "none",
    "awards": 0,
    "timing": "ongoing_state",
    "topics": [
      "bug",
      "driver",
      "gpu",
      "cuda",
      "transcoding"
    ],
    "post_id": "1wq8w3h",
    "summary": "A user with an NVIDIA RTX A400 GPU is experiencing transcoding failures due to a bug in NVIDIA's driver (version 575.64.05) that causes CUDA initialization errors, a bug reportedly fixed in newer versions not yet available on their QNAP NAS.",
    "category": "reliability",
    "comments": [
      {
        "url": "https://www.reddit.com/r/qnap/comments/1wq8w3h/comment/pc270ni/",
        "depth": 0,
        "score": 2,
        "author": "sosen85",
        "excerpt": "It seems that you have found the root cause: the bug was fixed in version 580.76, but you are running version 575.64. Have you tried updating the driver? Is it available?\n\n If I were you, I would try installing Proxmox+TrueNAS or TrueNAS on bare metal. Otherwise, just use Debian.",
        "posted_at": "2026-09-25T22:12:15.000Z",
        "author_url": "https://www.reddit.com/user/sosen85/"
      }
    ],
    "evidence": [
      "[post] Jellyfin hardware transcoding fails with cuInit failed: CUDA_ERROR_NOT_INITIALIZED after some uptime",
      "[post] The FFmpeg transcode log shows: [CUDA] cu->cuInit(0) failed -> CUDA_ERROR_NOT_INITIALIZED: initialization error",
      "[post] According to https://bbs.archlinux.org/viewtopic.php?id=307380 this is a bug in the Driver, that was fixed with 580.76.05 and newer (at least for Arch)."
    ],
    "virality": "very_low",
    "post_date": "2026-09-25T21:45:56.000Z",
    "post_kind": "text",
    "post_text": "I have a TS-855eU with 64 GB RAM, NVIDIA RTX A400 assigned to ContainerStation, QNAP NVIDIA GPU driver 575.64.05 through NvKernelDriver 5.2.10.3577.\n\nContainerStation with linuxserver/jellyfin:12.1, NVENC transcoding\nruntime: nvidia-runtime\nenvironment:\n- NVIDIA_VISIBLE_DEVICES=all\n- NVIDIA_DRIVER_CAPABILITIES=compute,video,utility\nAny movie that needs transcoding fails at once. The Jellyfin log only shows FFmpeg exited with code 187. The FFmpeg transcode log shows:\n[CUDA] cu->cuInit(0) failed -> CUDA_ERROR_NOT_INITIALIZED: initialization error\nDevice creation failed: -542398533.\nnvidia-smi inside the container sees the GPU, and the driver version matches the host/dev/nvidia0, nvidiactl, nvidia-uvm and nvidia-uvm-tools are all passed through and can be opened from inside the containerlibcuda.so in the container is the same version as the kernel module\n\nHosts dmesg:\nNVRM: nvCheckOkFailedNoLog: Check failed: Out of memory [NV_ERR_NO_MEMORY] (0x00000051) returned from _memdescAllocInternal(pMemDesc) @ mem_desc.c:1353\nNVRM: faultbufCtrlCmdMmuFaultBufferRegisterNonReplayBuf_IMPL: Error allocating client shadow fault buffer for non-replayable faults\nAfter some runtime the NAS only has about 700MB of free RAM. The rest is file cache.\n\nAs a workaround i can run Qboosts Optimize Memory and the transcoding will work right away after that.Setting vm.min_free_kbytes to 4GB using sudo...",
    "sentiment": "negative",
    "subreddit": "qnap",
    "post_title": "Jellyfin hardware transcoding fails with cuInit failed: CUDA_ERROR_NOT_INITIALIZED after some uptime",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/qnap/comments/1wq8w3h/jellyfin_hardware_transcoding_fails_with_cuinit/",
    "entity_role": "vendor",
    "post_author": "timozn",
    "upvote_ratio": 0.6666666666666666,
    "mention_count": 11,
    "mention_surge": true,
    "subreddit_url": "https://www.reddit.com/r/qnap/",
    "total_upvotes": 1,
    "comments_total": 3,
    "total_comments": 3,
    "other_companies": [
      {
        "name": "QNAP",
        "role": "partner",
        "domain": "qnap.com"
      }
    ],
    "post_author_url": "https://www.reddit.com/user/timozn/",
    "signal_category": "feedback",
    "comments_included": 1,
    "products_mentioned": [
      "RTX A400",
      "NVIDIA GPU driver 575.64.05"
    ]
  }
}

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