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PerplexityCustomer feedback

A user complains that Perplexity is excessively "stingy" with its file upload limits, criticizing the policy of counting the number of files rather than their total size.

What happened

Post: "Why is Perplexity so damn stingy with file uploads?"

Source

RedditSep 27, 2026By u/sourdub

r/perplexity_ai

Why is Perplexity so damn stingy with file uploads?

upvotes
8
comments
4

Post

Highlighted: the lines this signal was extracted from

Real Flair: Gripe/Complaint/Bitching Perplexity is by far the stingiest platform when it comes to the number of files you can upload. And how they count the files is equally dumb. It's not by file size but the sheer number. So it's okay to upload a single 100 mb file but it's not okay to upload 100 of 1 mb files. Does that supposed to make sense? WTF indeed.

Also quoted as evidence

  • [comment u/rdbmas] Stingy is an understatement.

reddit.com/r/perplexity_ai/comments/1wrdne4/why_is_perplexity_so_damn...Read the full source

Comments on the post

  • “The VC funding runway is running short…”

    u/Bigheaddonut4 points · Sep 27, 2026View

  • “Free google > perplexity pro.”

    u/Fun-Inspection-81963 points · Sep 27, 2026View

  • “Stingy is an understatement.”

    u/rdbmas1 points · Sep 27, 2026View

  • “Cuz they suck, now get the fuck ouuta der”

    u/spilledcarryout1 points · Sep 28, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/perplexity_ai

The full record

From the Signal API record

Numbers

Mentions
11

Details

Timing
Ongoing state
Category
Features
Virality
Low
Post kind
Text
Prominence
Core
Company's role
Vendor

Topics and mentions

Topics

  • file uploads
  • product limits
  • usability

Flair

  • help

Extraction

Sentiment
Negative
Detected
Sep 27, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

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This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/581e7253-0442-5de4-aa28-2ed65b9dd942 returns this record as JSON. POST /v1/companies/enrich returns every signal for perplexity.ai.

{
  "signal_id": "581e7253-0442-5de4-aa28-2ed65b9dd942",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-09-27T07:15:51+00:00",
  "company": {
    "name": "Perplexity",
    "domain": "perplexity.ai"
  },
  "data": {
    "nsfw": false,
    "stage": "none",
    "awards": 0,
    "timing": "ongoing_state",
    "topics": [
      "file uploads",
      "product limits",
      "usability"
    ],
    "post_id": "1wrdne4",
    "summary": "A user complains that Perplexity is excessively \"stingy\" with its file upload limits, criticizing the policy of counting the number of files rather than their total size.",
    "category": "features",
    "comments": [
      {
        "url": "https://www.reddit.com/r/perplexity_ai/comments/1wrdne4/comment/pcfm20z/",
        "depth": 0,
        "score": 4,
        "author": "Bigheaddonut",
        "excerpt": "The VC funding runway is running short…",
        "posted_at": "2026-09-27T19:50:08.000Z",
        "author_url": "https://www.reddit.com/user/Bigheaddonut/"
      },
      {
        "url": "https://www.reddit.com/r/perplexity_ai/comments/1wrdne4/comment/pcbqt8f/",
        "depth": 0,
        "score": 3,
        "author": "Fun-Inspection-8196",
        "excerpt": "Free google > perplexity pro.",
        "posted_at": "2026-09-27T07:43:05.000Z",
        "author_url": "https://www.reddit.com/user/Fun-Inspection-8196/"
      },
      {
        "url": "https://www.reddit.com/r/perplexity_ai/comments/1wrdne4/comment/pcg92kb/",
        "depth": 0,
        "score": 1,
        "author": "rdbmas",
        "excerpt": "Stingy is an understatement.",
        "posted_at": "2026-09-27T21:18:50.000Z",
        "author_url": "https://www.reddit.com/user/rdbmas/"
      },
      {
        "url": "https://www.reddit.com/r/perplexity_ai/comments/1wrdne4/comment/pcj159h/",
        "depth": 0,
        "score": 1,
        "author": "spilledcarryout",
        "excerpt": "Cuz they suck, now get the fuck ouuta der",
        "posted_at": "2026-09-28T06:56:02.000Z",
        "author_url": "https://www.reddit.com/user/spilledcarryout/"
      }
    ],
    "evidence": [
      "[title] Why is Perplexity so damn stingy with file uploads?",
      "[post] Perplexity is by far the stingiest platform when it comes to the number of files you can upload. And how they count the files is equally dumb. It's not by file size but the sheer number.",
      "[comment u/rdbmas] Stingy is an understatement."
    ],
    "virality": "low",
    "post_date": "2026-09-27T07:15:51.000Z",
    "post_kind": "text",
    "post_text": "Real Flair: Gripe/Complaint/Bitching\n\nPerplexity is by far the stingiest platform when it comes to the number of files you can upload. And how they count the files is equally dumb. It's not by file size but the sheer number. So it's okay to upload a single 100 mb file but it's not okay to upload 100 of 1 mb files. Does that supposed to make sense? WTF indeed.",
    "sentiment": "negative",
    "subreddit": "perplexity_ai",
    "post_flair": [
      "help"
    ],
    "post_title": "Why is Perplexity so damn stingy with file uploads?",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/perplexity_ai/comments/1wrdne4/why_is_perplexity_so_damn_stingy_with_file_uploads/",
    "entity_role": "vendor",
    "post_author": "sourdub",
    "upvote_ratio": 0.8333333333333334,
    "mention_count": 11,
    "mention_surge": true,
    "subreddit_url": "https://www.reddit.com/r/perplexity_ai/",
    "total_upvotes": 8,
    "comments_total": 4,
    "total_comments": 4,
    "post_author_url": "https://www.reddit.com/user/sourdub/",
    "signal_category": "feedback",
    "comments_included": 4
  }
}

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