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QontoUsability issues

Founder reports annoying pop-ups and buggy VAT recognition function

Read at g2.com

What happened

The Founder of a small business employing 50 or fewer people reports experiencing frequent pop-ups and 'nudges' to upgrade to a higher paid tier, particularly when duplicating quotes. This user also notes that the VAT recognition function can be buggy and inaccurate.

Source

From the reviews

  • 4.5 of 5
    “There are too many pop-ups sometimes, too many nudges to get me to move up to a higher paid tier, such as whenever I duplicate a quote. Sometimes I feel like the VAT recognition function is bugging and inaccurate.”

    AnonymousJun 23, 2026View

Extracted by Autobound

From the Signal API record
Signal
Usability issues

What this signalsReview themes often show where customers may look for an alternative.

Star rating
4.5 of 5
Reviewer
Anonymous

More from Qonto

Company page →

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The full record

From the Signal API record

Details

Reviewer role
Founder (decision maker)

Topics and mentions

Competitors named

  • Word
  • Excel

Extraction

Detected
Jul 14, 2026
signal_type
product-reviews
signal_subtype
UsabilityIssues

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The API returns more than this page shows

This page shows a preview. The full product-reviews record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
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Show the full JSONThe record on this page and the API request

GET /v1/signals/1049ab66-5cbb-441e-a311-49d10afa09fb returns this record as JSON. POST /v1/companies/enrich returns every signal for qonto.com.

{
  "signal_id": "1049ab66-5cbb-441e-a311-49d10afa09fb",
  "signal_type": "product-reviews",
  "signal_subtype": "UsabilityIssues",
  "detected_at": "2026-07-14T05:34:58.337+00:00",
  "company": {
    "name": "Qonto",
    "domain": "qonto.com"
  },
  "data": {
    "summary": "The Founder of a small business employing 50 or fewer people reports experiencing frequent pop-ups and 'nudges' to upgrade to a higher paid tier, particularly when duplicating quotes. This user also notes that the VAT recognition function can be buggy and inaccurate.",
    "evidence": [
      {
        "quote": "There are too many pop-ups sometimes, too many nudges to get me to move up to a higher paid tier, such as whenever I duplicate a quote. Sometimes I feel like the VAT recognition function is bugging and inaccurate.",
        "review_url": "https://www.g2.com/products/qonto/reviews#review-12996477",
        "review_date": "2026-06-23",
        "star_rating": 4.5,
        "reviewer_name": "Anonymous"
      }
    ],
    "headline": "Founder reports annoying pop-ups and buggy VAT recognition function",
    "relevance": 65,
    "product_name": "Qonto",
    "source_page_url": "https://www.g2.com/products/qonto/reviews/reviews",
    "switching_intent": {
      "urgency": "none",
      "detected": false
    },
    "quantified_impact": {
      "has_numbers": false
    },
    "competitors_mentioned": [
      "Word",
      "Excel"
    ],
    "decision_maker_complaint": {
      "title": "Founder",
      "is_decision_maker": true
    }
  }
}

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