UPS launches new global operating model, revamps exec roles
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The carrier said it is standardizing key network processes to better serve shippers, with a company veteran leading the charge. The new operating model aids in UPS' push to evolve from a small package carrier to an integrated logistics solutions provider, according to the release. "At UPS, we intend to leverage the full power of our global network," CEO Carol Tomé said in the announcement. "By combining global standardization with local market responsiveness, we will create greater efficiency, enhance customer experience, and strengthen our ability to grow around the world." UPS is looking to make better use of its worldwide network following a revamp in its business strategy. In June, UPS wrapped up its Amazon volume reduction initiative, building upon efforts to reduce its reliance on e-commerce volume and pursue more profitable customer segments like healthcare. The carrier has been highlighting enhanced capabilities internationally in recent months amid this shift in strategy. UPS is in the thick of a $2 billion investment plan across its international, healthcare and Supply Chain Solutions businesses, which includes setting up new hubs in the Philippines and Hong Kong International Airport. The company has also opened and upgraded several temperature-controlled facilities in various markets and launched time-definite services for heavy air freight to and from Mexico...
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