r/DefenderATP
Wawa App Error 403 - Connection Issue - Defender for iPhone - Global Secure Access (GSA)
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My organization uses "Wawa Gas Fleet Services" for fuel. We also use Microsoft Mobile Device Management (MDM) aka intune and Defender for Mobility for cyber security. Defender for Mobility deploys a new type of VPN called "Global Secure Access" or (GSA) which is the next generation of VPN technology using "Edge." As of the date of this post, I have become aware that the Wawa App will not function properly on our organizational mobile phones (iphones) with GSA. It appears the only way for the Wawa App to work is to disable GSA in the Defender App. The VPN and other features in Defender can still be active. Only the GSA feature needs to be disabled for the Wawa App to work. My conclusion is that the Wawa App is not compatible with GSA and "Identity-First Security Service Edge" encryption protocol. I would hope that Wawa's IT and web security Dept and/or Provider will upgrade their software to be compatible with "Secure Web Gateway" (SWG) and/or "Zero Trust Network Access" (ZTNA) in the near future. Otherwise, this app will continue to have problems as the rest of the world moves forward with better internet security.