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WawaCustomer feedback

Wawa's mobile app triggers HTTP 403 connection errors and fails to function on enterprise iOS devices running Microsoft Defender Global Secure Access (GSA) and Security Service Edge (SSE) protocols.

What happened

Post: "Wawa App Error 403 - Connection Issue - Defender for iPhone - Global Secure Access (GSA)"

Source

RedditOct 22, 2026By u/SuccessfulYoung5615

r/DefenderATP

Wawa App Error 403 - Connection Issue - Defender for iPhone - Global Secure Access (GSA)

upvotes
0
comments
0

Post

Highlighted: the lines this signal was extracted from

My organization uses "Wawa Gas Fleet Services" for fuel. We also use Microsoft Mobile Device Management (MDM) aka intune and Defender for Mobility for cyber security. Defender for Mobility deploys a new type of VPN called "Global Secure Access" or (GSA) which is the next generation of VPN technology using "Edge." As of the date of this post, I have become aware that the Wawa App will not function properly on our organizational mobile phones (iphones) with GSA. It appears the only way for the Wawa App to work is to disable GSA in the Defender App. The VPN and other features in Defender can still be active. Only the GSA feature needs to be disabled for the Wawa App to work. My conclusion is that the Wawa App is not compatible with GSA and "Identity-First Security Service Edge" encryption protocol. I would hope that Wawa's IT and web security Dept and/or Provider will upgrade their software to be compatible with "Secure Web Gateway" (SWG) and/or "Zero Trust Network Access" (ZTNA) in the near future. Otherwise, this app will continue to have problems as the rest of the world moves forward with better internet security.

reddit.com/r/DefenderATP/comments/1xcj8zn/wawa_app_error_403_connecti...Read the full source

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/DefenderATP
Event date
Oct 2026

Companies

  • MicrosoftAlso named

The full record

From the Signal API record

Numbers

Mentions
1

Details

Timing
Ongoing state
Category
Integration
Virality
Very low
Post kind
Text
Prominence
Core
Company's role
Vendor

Topics and mentions

Topics

  • integration
  • compatibility
  • mobile
  • ztna
  • sse

Products named

  • Wawa App
  • Wawa Gas Fleet Services

Extraction

Sentiment
Negative
Detected
Oct 22, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

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The API returns more than this page shows

This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/7b2e65d6-de72-512e-a151-1d96567f4fb4 returns this record as JSON. POST /v1/companies/enrich returns every signal for wawa.com.

{
  "signal_id": "7b2e65d6-de72-512e-a151-1d96567f4fb4",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-10-22T13:55:13+00:00",
  "company": {
    "name": "Wawa",
    "domain": "wawa.com"
  },
  "data": {
    "nsfw": false,
    "stage": "none",
    "awards": 0,
    "timing": "ongoing_state",
    "topics": [
      "mobile",
      "ztna",
      "sse",
      "integration",
      "compatibility"
    ],
    "post_id": "1xcj8zn",
    "summary": "Wawa's mobile app triggers HTTP 403 connection errors and fails to function on enterprise iOS devices running Microsoft Defender Global Secure Access (GSA) and Security Service Edge (SSE) protocols.",
    "category": "integration",
    "evidence": [
      "[post] As of the date of this post, I have become aware that the Wawa App will not function properly on our organizational mobile phones (iphones) with GSA.",
      "[post] My conclusion is that the Wawa App is not compatible with GSA and \"Identity-First Security Service Edge\" encryption protocol."
    ],
    "virality": "very_low",
    "post_date": "2026-10-22T13:55:13.000Z",
    "post_kind": "text",
    "post_text": "My organization uses \"Wawa Gas Fleet Services\" for fuel. We also use Microsoft Mobile Device Management (MDM) aka intune and Defender for Mobility for cyber security. Defender for Mobility deploys a new type of VPN called \"Global Secure Access\" or (GSA) which is the next generation of VPN technology using \"Edge.\" As of the date of this post, I have become aware that the Wawa App will not function properly on our organizational mobile phones (iphones) with GSA. It appears the only way for the Wawa App to work is to disable GSA in the Defender App. The VPN and other features in Defender can still be active. Only the GSA feature needs to be disabled for the Wawa App to work. My conclusion is that the Wawa App is not compatible with GSA and \"Identity-First Security Service Edge\" encryption protocol. I would hope that Wawa's IT and web security Dept and/or Provider will upgrade their software to be compatible with \"Secure Web Gateway\" (SWG) and/or \"Zero Trust Network Access\" (ZTNA) in the near future. Otherwise, this app will continue to have problems as the rest of the world moves forward with better internet security.",
    "sentiment": "negative",
    "subreddit": "DefenderATP",
    "event_date": "2026-10",
    "post_title": "Wawa App Error 403 - Connection Issue - Defender for iPhone - Global Secure Access (GSA)",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/DefenderATP/comments/1xcj8zn/wawa_app_error_403_connection_issue_defender_for/",
    "entity_role": "vendor",
    "post_author": "SuccessfulYoung5615",
    "upvote_ratio": 0.3333333333333333,
    "mention_count": 1,
    "mention_surge": false,
    "subreddit_url": "https://www.reddit.com/r/DefenderATP/",
    "total_upvotes": 0,
    "comments_total": 0,
    "total_comments": 0,
    "event_date_text": "As of the date of this post",
    "other_companies": [
      {
        "name": "Microsoft",
        "role": "partner",
        "domain": "microsoft.com"
      }
    ],
    "post_author_url": "https://www.reddit.com/user/SuccessfulYoung5615/",
    "signal_category": "feedback",
    "comments_included": 0,
    "products_mentioned": [
      "Wawa App",
      "Wawa Gas Fleet Services"
    ]
  }
}

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