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XboxCustomer feedback

A user reports that Xbox Cloud Gaming locks the game Metal Eden to 30fps with no performance or graphics settings available, which a commenter attributes to server infrastructure running Series S...

Source: Autobound Signal API · 74 signals tracked for Xbox · updated

Get Xbox's live signals in Claude or ChatGPT, or by API

AskWhat changed at Xbox this week? Use Autobound signals for xbox.com.

What happened

A user reports that Xbox Cloud Gaming locks the game Metal Eden to 30fps with no performance or graphics settings available, which a commenter attributes to server infrastructure running Series S configurations.

Source

Post

Highlighted: the lines this signal was extracted from

Hi guys, Purchased Metal Eden to play on both my TV and Steam deck via cloud and it’s locked to 30fps for some reason. There’s no option to change this even though everything online says the Xbox version has performance and graphics options. Any help would be appreciated!

Also quoted as evidence

  • [comment u/Turbulent-Tumor] Cloud infrastructure uses Series S blades in servers. So its limited to Series S configuration on settings

reddit.com/r/xcloud/comments/1w2p57o/cloud_version_of_metal_eden_lock...Read the full source

Comments on the post

1 of 6 comments
  • “Cloud infrastructure uses Series S blades in servers. So its limited to Series S configuration on settings”

    u/Turbulent-Tumor2 points · Aug 30, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/xcloud

The full record

From the Signal API record

Numbers

Mentions
1

Details

Timing
Ongoing state
Category
Features
Virality
Low
Post kind
Text
Prominence
Core
Company's role
Vendor

Topics and mentions

Topics

  • cloud gaming
  • performance
  • streaming

Flair

  • Tech Support

Products named

  • Xbox Cloud Gaming
  • Xbox Series S

Extraction

Sentiment
Negative
Detected
Aug 30, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

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The API returns more than this page shows

This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/3e7490a7-3bc5-5319-ac6b-7d1e6437572c returns this record as JSON. POST /v1/companies/enrich returns every signal for xbox.com.

{
  "signal_id": "3e7490a7-3bc5-5319-ac6b-7d1e6437572c",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-08-30T18:23:36+00:00",
  "company": {
    "name": "Xbox",
    "domain": "xbox.com"
  },
  "data": {
    "nsfw": false,
    "stage": "none",
    "awards": 0,
    "timing": "ongoing_state",
    "topics": [
      "cloud gaming",
      "performance",
      "streaming"
    ],
    "post_id": "1w2p57o",
    "summary": "A user reports that Xbox Cloud Gaming locks the game Metal Eden to 30fps with no performance or graphics settings available, which a commenter attributes to server infrastructure running Series S configurations.",
    "category": "features",
    "comments": [
      {
        "url": "https://www.reddit.com/r/xcloud/comments/1w2p57o/comment/p6u934k/",
        "depth": 0,
        "score": 2,
        "author": "Turbulent-Tumor",
        "excerpt": "Cloud infrastructure uses Series S blades in servers. So its limited to Series S configuration on settings",
        "posted_at": "2026-08-30T18:31:52.000Z",
        "author_url": "https://www.reddit.com/user/Turbulent-Tumor/"
      }
    ],
    "evidence": [
      "[post] Cloud version of metal Eden locked to 30fps even though Xbox Series S/X have performance setting options?",
      "[post] Purchased Metal Eden to play on both my TV and Steam deck via cloud and it’s locked to 30fps for some reason. There’s no option to change this even though everything online says the Xbox version has performance and graphics options.",
      "[comment u/Turbulent-Tumor] Cloud infrastructure uses Series S blades in servers. So its limited to Series S configuration on settings"
    ],
    "virality": "low",
    "post_date": "2026-08-30T18:23:36.000Z",
    "post_kind": "text",
    "post_text": "Hi guys, \n\nPurchased Metal Eden to play on both my TV and Steam deck via cloud and it’s locked to 30fps for some reason. There’s no option to change this even though everything online says the Xbox version has performance and graphics options.\n\nAny help would be appreciated!",
    "sentiment": "negative",
    "subreddit": "xcloud",
    "post_flair": [
      "Tech Support"
    ],
    "post_title": "Cloud version of metal Eden locked to 30fps even though Xbox Series S/X have performance setting options?",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/xcloud/comments/1w2p57o/cloud_version_of_metal_eden_locked_to_30fps_even/",
    "entity_role": "vendor",
    "post_author": "Narrow_Reading_7724",
    "upvote_ratio": 0.87,
    "mention_count": 1,
    "mention_surge": false,
    "subreddit_url": "https://www.reddit.com/r/xcloud/",
    "total_upvotes": 6,
    "comments_total": 6,
    "total_comments": 6,
    "post_author_url": "https://www.reddit.com/user/Narrow_Reading_7724/",
    "signal_category": "feedback",
    "comments_included": 1,
    "products_mentioned": [
      "Xbox Cloud Gaming",
      "Xbox Series S"
    ]
  }
}

Long text fields are shortened on this page.

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