A new carpet cleaning business reported a negative experience with Yelp, stating they couldn't compete as a new company and all their solicited customer reviews were flagged and removed.

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    "domain": "yelp.com"
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    "post_id": "1wpmqr9",
    "summary": "A new carpet cleaning business reported a negative experience with Yelp, stating they couldn't compete as a new company and all their solicited customer reviews were flagged and removed.",
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    "comments": [
      {
        "url": "https://www.reddit.com/r/smallbusinessowner/comments/1wpmqr9/comment/pbwq03b/",
        "depth": 0,
        "score": 3,
        "author": "Substantial-Fly-6144",
        "excerpt": "Lead costs can vary like crazy depending on your area, but 30% isn't out of the ordinary when you're still building a base. Local services ads are pretty much the only paid thing that worked for me early on too.\n\n For reviews, just text them the direct link a few hours after the job while the carpets are still looking fresh. Most people are happy to help but forget by the time they sit down for di",
        "posted_at": "2026-09-25T04:20:55.000Z",
        "author_url": "https://www.reddit.com/user/Substantial-Fly-6144/"
      },
      {
        "url": "https://www.reddit.com/r/smallbusinessowner/comments/1wpmqr9/comment/pbxd8xq/",
        "depth": 0,
        "score": 3,
        "author": "AppliedStrategyUK",
        "excerpt": "Get those 35 reviews on your Google business profile/reviews immediately.\n\n Copy the review, copy the GBP link and ask your customers to please repost.\n\n Offer them a discount off their next job and/or offer a referral fee for paid work.\n\n Add a local service page on your website for every area you cover - add those Google reviews, bonus points if they mention that specific area - and make sure yo",
        "posted_at": "2026-09-25T07:16:17.000Z",
        "author_url": "https://www.reddit.com/user/AppliedStrategyUK/"
      },
      {
        "url": "https://www.reddit.com/r/smallbusinessowner/comments/1wpmqr9/comment/pbwt1se/",
        "depth": 0,
        "score": 2,
        "author": "beardmeblazer",
        "excerpt": "Post and comment in local groups on next door and FB",
        "posted_at": "2026-09-25T04:41:23.000Z",
        "author_url": "https://www.reddit.com/user/beardmeblazer/"
      },
      {
        "url": "https://www.reddit.com/r/smallbusinessowner/comments/1wpmqr9/comment/pciz4uw/",
        "depth": 0,
        "score": 2,
        "author": "thenewmanager22",
        "excerpt": "ask for referrals EVERY SINGLE TIME\nfocus on outbound for now whether it be at community events, dms cold calls and so on\nand for the future it would be better for you to start with social media if you haven't till now (instagram is best for organic imo) (it won't be bringing anything for now but it will be bringing you business in future months) and if you have already started it please feel free",
        "posted_at": "2026-09-28T06:39:55.000Z",
        "author_url": "https://www.reddit.com/user/thenewmanager22/"
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      {
        "url": "https://www.reddit.com/r/smallbusinessowner/comments/1wpmqr9/comment/pbxqh03/",
        "depth": 0,
        "score": 2,
        "author": "Embarrassed_Scene962",
        "excerpt": "Google business profile get to top of map pack\n\n Fb groups\n\n Invest in pay per lead > get a professional to do it for you",
        "posted_at": "2026-09-25T09:10:05.000Z",
        "author_url": "https://www.reddit.com/user/Embarrassed_Scene962/"
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      {
        "url": "https://www.reddit.com/r/smallbusinessowner/comments/1wpmqr9/comment/pc2do40/",
        "depth": 0,
        "score": 2,
        "author": "Chancey3",
        "excerpt": "Go Into Businesses & Introduce Yourself🤝… Meet/ Speak with the Management!\n\n Realtors, Property Management Companies, Hotels & Restaurants!!\n\n Get those Commercial Accounts that will constantly turn work your way… again & again, over time!",
        "posted_at": "2026-09-25T22:46:20.000Z",
        "author_url": "https://www.reddit.com/user/Chancey3/"
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      {
        "url": "https://www.reddit.com/r/smallbusinessowner/comments/1wpmqr9/comment/pc4ipx2/",
        "depth": 0,
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        "author": "Rare-Bodybuilder7484",
        "excerpt": "I used to be a digital strategist and about 8 months ago made the switch to starting a junk removal business (pretty crazy career change, I know 😂).\n\n Anyway, from my experience, as a service-based business, your best bet for generating high-intent leads (people who are actively looking for your service rather than just window shopping) is Google Ads.\n\n My recommendation would be to find a local",
        "posted_at": "2026-09-26T06:47:10.000Z",
        "author_url": "https://www.reddit.com/user/Rare-Bodybuilder7484/"
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        "url": "https://www.reddit.com/r/smallbusinessowner/comments/1wpmqr9/comment/pc6gqq1/",
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        "author": "Commercial_Team_2379",
        "excerpt": "With about a third of those jobs coming from family, I'd separate those from the paid-channel numbers first. For each source, compare what you spent with the jobs that actually got completed and paid. If the 30% is based on your $225 average ticket, that's $67.50 per job before cleaning costs and your time. That gives you something concrete to compare across LSA and Thumbtack. I don't have a relia",
        "posted_at": "2026-09-26T14:42:59.000Z",
        "author_url": "https://www.reddit.com/user/Commercial_Team_2379/"
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    "evidence": [
      "[post] I tried yelp, I can’t compete as a new business. All of my reviews were flagged, because I was asking for them. They say it’s not fair for other businesses 😂"
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    "post_date": "2026-09-25T04:17:24.000Z",
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    "post_text": "I started a carpet cleaning business. I knew getting jobs was going to be the hardest part. I have everything I need to perform a great service, but getting that phone to ring is rough.\n\nI tried yelp, I can’t compete as a new business. All of my reviews were flagged, because I was asking for them. They say it’s not fair for other businesses 😂\n\nThen I tried google, I dropped way too much money setting it up and getting it to work, but it barely worked. I ended up just spending 1 dollar a day on my campaigns and Ive actually gotten a few jobs from them.\n\nGoogle local services has been amazing, it’s a little expensive, but for now it’s keeping me going.\n\nI just tried thumbtack and it’s performing just as good as google. They’re a little more expensive, but at this point, I’m dropping about 30% to leads.\n\nIs this the average? Any tips other than doing a good job and asking for reviews and referrals? A lot of my customers are not leaving me reviews either.\n\nI’m about 3 months in and I’ve gotten about 35 jobs under my belt. A third of those were family members.\n\nAny tips or questions for me?",
    "sentiment": "negative",
    "subreddit": "smallbusinessowner",
    "post_title": "Service businesses getting jobs",
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    "source_url": "https://www.reddit.com/r/smallbusinessowner/comments/1wpmqr9/service_businesses_getting_jobs/",
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    "post_author": "Keller_Clean",
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