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Autobound Product Guide

Table of Contents

Everything you need to use, troubleshoot, and become an expert with Autobound. This product guide was written for all users, from those who signed up today, to seasoned organization admins.

Navigating this guide: Use the headers on the right side of the page to navigate to specific sections of the guide.

Intro to Autobound

Autobound is a sales acceleration platform that increases email reply rate by generating personalized sales emails using AI, based on news events, shared experiences, persona-specific pain points, and more. Our AI scans through billions of prospect insights, then incorporates the most relevant into a compelling, persona-specific message. Autobound works in Gmail, LinkedIn, Outreach, Salesloft & any other sales tool in Chrome. Use our Web App and Chrome Extension to generate 1:1 messaging. Use our Bulk Personalization tool to generate personalized messaging in bulk. Check out Autobound API if you’d like to build your own AI writers powered by our technology.

We’ve trained our AI on millions of high performing sales emails to identify what content generates the most engagement. This takes the guesswork out of properly prospecting with personalized messaging!

With a single click, Autobound generates a list of emails, email openers, LinkedIn connection requests, SMS, call scripts, or something custom, more that are proven to spark conversations.

Signing Up and Getting Started

Sign Up

Quick Start: Visit Autobound.ai and click "Sign Up Free". Fill in your basic details to create your account.

LinkedIn URL Confirmation

Provide your LinkedIn URL during setup. This enables Autobound to learn about you and your company, allowing the generation of personalized content instantly.

Confirm Company Confirmation

Confirm your company information, ensuring that Autobound accurately understands the business context and your role within the company.

Default Value Proposition Confirmation

Confirm the Default Value Proposition that Autobound generates. This proposition, crafted from information scraped from the internet and your company website, forms the baseline for content generation, outlining what your company does, the problems it solves, and the value it provides.

Offerings Confirmation

Validate the offerings, also known as the products or services your company provides. Include a unique selling proposition for each, enabling Autobound to generate compelling and specific content for each offering.

Buyer Persona Confirmation

Confirm the various buyer personas your company targets, along with specific value propositions tailored to each. This step is crucial as it allows Autobound to create targeted messaging that resonates with the specific needs, pain points, and values your company offers to these personas.

Install Chrome Extension

Install the Autobound Chrome Extension here to seamlessly integrate personalized content generation across your favorite sales tools, including LinkedIn, Outreach, Salesloft, and HubSpot.

Invite Colleagues

Invite your colleagues to join your Autobound organization. Any customization or personalization done within your account will be shared across your organization, enhancing team efficiency and consistency.

Maximizing Impact in Your First Week‍

Here’s how to get the most from Autobound in week 1!

  1. Install the Chrome Extension: Begin by installing Autobound's Chrome Extension to integrate seamlessly with your workflow.

  2. Watch the Interactive Onboarding Tour: Familiarize yourself with Autobound’s features and interface through our engaging onboarding tour.

  3. Book a Complimentary Onboarding Call: Schedule a personalized session to get tailored advice and insights on using Autobound effectively.

  4. Craft Your Default Value Proposition: Define and write a compelling default value proposition in Autobound to ensure consistency across your communications.

  5. Customize Your Writing Style: Tailor Autobound’s output to match your unique brand voice and style for more personalized outreach.

  6. Add/Update Buyer Personas: Input different buyer personas into Autobound to enable targeted and relevant communications for each segment.

  7. Upload Product Information in Sales Assets: Enrich your Autobound library by uploading key product information and materials.

  8. Experiment with Different Output Types: Try generating various types of content like emails, openers, and LinkedIn connection requests to see what works best.

  9. Use Autobound in Other Tools: Integrate and utilize Autobound within Outreach, Salesloft, Gmail, and other tools you use.

  10. Utilize Rewrite Buttons for Content: After creating content, use the rewrite buttons to adjust tone and length (shorter, longer, casual, etc.).

  11. Leverage Smart Enrich for Text Rewriting: Employ Smart Enrich to rewrite and enhance text, making it more personalized and effective.

Quick Wins and Best Practices

  1. Start Small and Scale: Begin with basic features and gradually explore more advanced functionalities.

  2. Regularly Update Your Buyer Personas: Keep your personas up-to-date for accurate and effective targeting.

  3. Monitor and Analyze Results: Keep track of your outreach’s performance and tweak your strategies accordingly.

  4. Engage with the Slack Community and Product Guide: Utilize Autobound’s community and this product guide for tips, advice, and best practices.

  5. Stay Curious and Experimental: Continuously explore new ways to use Autobound’s features for innovative engagement strategies.\

Navigating the Chrome Extension

To follow along, open Autobound for Chrome while on a prospect's LinkedIn profile or from within Outreach or Salesloft. Click the Autobound icon on the right hand side of your screen or the Autobound icon next to a prospect’s LinkedIn URL or email (ensure you have the extension downloaded).

Overview of the Chrome Extension

The Autobound Chrome Extension transforms your workflow by adding a powerful sales tool. It integrates Autobound’s AI-driven personalization directly into your workflow, making it easier to generate and send personalized content without leaving your browser.

Integration with Sales Tools

The extension is designed to work with a wide range of sales tools including LinkedIn, Outreach, Salesloft, HubSpot, and any other sales tool in Chrome. It nests neatly within these platforms, offering a streamlined experience for users. Within Salesloft and Gmail, the Autobound logo can be found within the compose tab of an email draft. Within Outreach, Autobound can be opened directly from the taskbar. Within LinkedIn and any other sales tool, Autobound can be opened by clicking the logo found next to any email address or LinkedIn URL.



Don’t like Autobound being injected across your various sales tools? 

You can turn this functionality off by clicking the Autobound icon in your extension list in the top right corner of your chrome browser. Toggle off the option that says “enable for [website]”.

Interacting with the Chrome Extension

The Autobound Chrome Extension serves as a central hub for content generation and insight gathering, offering a Compose Tab for viewing insights and customizing content, a Prospect Tab powered by over 100 data sources for detailed prospect information, and Content Generation for crafting personalized content quickly. It seamlessly integrates with your sales tools to enhance workflow, provides customization settings for tailored functionality, and includes team collaboration for sharing insights and templates, fostering team consistency and collaboration.

Generating content

To generate personalized content, first open Autobound on a prospect. Autobound will show all of the insights available on that prospect. Select up to 8 insights to generate content (i.e. a mix of news events, competitor data, youtube/podcast appearances). Then, select a persona value proposition to make the content even more relevant. Add a sales asset to include a case study, or different product. Choose a writing style to match your own unique writing or a writing style suitable for your audience. Add any additional information you know about the prospect that you want included in the messaging. Finally, choose the language you want your output to be in.

After the content is generated, if you want to make changes, you can hover over one of the outputs and modify it by selecting from the buttons below the output to shorten it, lengthen it, make it more casual, and more. You can also type your own custom instructions on how you’d like it edited and you’ll enter a chat interface.

Learn how to set up Value propositions, writing styles, and sales assets below.

Introduction to Sequencing with Autobound (Coming Soon)

This section introduces the concept of Autobound's sequencing capabilities. It explains how integrating Autobound with Outreach and Salesloft can enhance sales outreach by automating and personalizing email sequences.

Benefit: Autobound's sequencing capability transforms sales outreach by allowing teams to rapidly leverage their existing sequences from Outreach and Salesloft. This integration means you can instantly import and enhance your sequences with AI-driven personalization, accelerating time to value remarkably. With Autobound, every email is precisely customized, yet teams have the flexibility to review and adjust in bulk before dispatch, ensuring each message hits the right note. This seamless blend of automation and control makes the sales process not only more efficient but also more impactful and engaging.

Setting Up Sequences in Autobound

To link existing sequences from Outreach or Salesloft to Autobound, follow these key steps:

Sequence Replication: In Autobound, select the option to connect with Outreach or Salesloft. This process will replicate your chosen sequences into Autobound. It's important to note that this replication creates a copy of the sequence in Autobound, which then can be enhanced with Autobound's AI capabilities.


User Authentication: For a successful connection, you'll need to authenticate your Outreach or Salesloft account within Autobound. Follow the authentication prompts in Autobound to log into your Outreach or Salesloft account.

Custom Fields Integration: During the replication process, Autobound will identify and integrate custom fields used in your original sequences. This integration is crucial as it allows Autobound to insert personalized content generated by its AI into the right places within your emails.

10 Field Maximum: Autobound currently supports a maximum of 10 custom fields for each sequence. This limit is set to ensure optimal performance and manageability of personalized content in your emails.

Reviewing Conflicts: Before adding prospects to a sequence, users have the opportunity to review any conflicts that may arise with these custom fields. This step is crucial for ensuring that the right data is used in the right place, avoiding any potential errors in personalized content.

By accurately completing these steps, your sequences in Outreach or Salesloft will be seamlessly connected to Autobound, allowing you to leverage AI-driven personalization within your existing sales outreach framework.

Customizing Your Sequences

Email Selection for Personalization: Users can select specific emails within a sequence to be personalized by Autobound. This feature allows for the threading of personalized content into chosen emails, enhancing their impact. Other steps in the sequence, such as calls or LinkedIn messages, are imported but remain unmodified.

Custom Fields Updated when Prospects are Added: When prospects are added to the sequence, Autobound will write the email content to the custom fields on the prospect level. When the prospect exists the sequence, their fields are wiped.

Adding Prospects to Your Sequences

Adding Prospects: Prospects can be imported from list or contact views in Outreach or Salesloft, streamlining the process of populating sequences. The Chrome Extension needs to be downloaded for this.

Data Conflict Resolution: In cases of data conflicts, users can resolve these issues in the conflict resolution step, ensuring accurate and effective prospect targeting in sequences.

Content Review

Review and Adjustment of AI-Generated Content: Autobound offers an intuitive interface where users can review the AI-generated content for each prospect. This interface is user-friendly, allowing SDRs to easily navigate between different prospects and sequence steps. Prospects are sorted by the date they were added, with the most recent shown first. The first prospect is automatically selected for review.

Tweaking Content for Individual Prospects: The system enables users to edit and tweak content directly in the interface, ensuring each message is personalized and relevant. Autobound highlights the steps personalized with a distinct color for easy identification. Left and right arrows in the UI help users navigate between different steps or prospects efficiently.

Single Prospect Approval and Sequence Addition: Users have the functionality to add a single prospect to the sequence without needing to approve all prospects. The interface dynamically updates to reflect the number of prospects selected for addition to the sequence, and successful additions are confirmed with a visible indication.

Addressing Failed Prospects: Autobound also provides an option to view and address prospects for whom content couldn’t be generated. This feature is essential for maintaining the overall effectiveness of the sequence and ensuring no prospect is left unattended.

Bulk Content Generation Via CVS Export

Overview

Autobound's Bulk Content Generation allows for mass personalization of outreach emails. It dynamically generates a personalized email for each prospect by analyzing data across the web on the prospects you upload, ensuring your first point of contact is impactful and unique.

Here’s a video below you can watch that explains how to use it. You can also click through this interactive demo to learn how it works.

Setting Up Your Sales Engagement Tool for Autobound's Bulk Content Generation

Before diving into the utilization of Autobound's Bulk Content Generation, it's crucial to properly configure your sales engagement tool. This initial setup ensures that the personalized content generated by Autobound seamlessly integrates into your existing sales process.

Steps for Setting up Bulk Content Generation to Work With Your Sales Tools

Create a Custom Field in your Sales Engagement Tool

Navigate to the prospect level settings in your sales engagement tool. 

Create a new custom field called {{autoboundContent}}. This field will be used by Autobound to import personalized emails for each prospect.

Here are a handful of help articles across various platforms that teach you how to do this:


Outreach

Salesloft

Hubspot

Salesforce

Apollo

Create a Template in Your Sequence Using Your New Custom Field

Ensure you have a template or an email sequence that contains the custom variable Autobound needs to populate with personalized content for each prospect you add to the sequence. We recommend replacing the first email step in the sequence with the custom variable.

This new variable works the same as any other common variable you use in your sequences such as {{firstName}} that dynamically populates with text based on the data in the “First name” field on the prospect. 

Admin Privileges

Typically, an admin or a user with advanced privileges will need to perform this setup. Ensure you have the necessary permissions or seek assistance from your admin.

Team-Wide Availability

Once set up, this configuration enables your entire team to leverage the power of Autobound's Bulk Content Generation, ensuring personalized outreach at scale.

Steps for Using Autobound's Bulk Content Generation After Setup

After setting up your sales engagement tool, you're ready to harness the power of Autobound's Bulk Content Generation feature. This innovative feature enables you to personalize outreach at scale, ensuring every prospect receives content tailored specifically to them. Steps on how you use it below. 

If you haven’t already, watch the video below and take this interactive demo to better understand how to leverage bulk content generation.

Access the Feature

Go to Autobound's Bulk Content Generation page.

Upload Prospect List

Prepare and upload a CSV file containing your prospect list. Autobound requires a prospect's email or LinkedIn URL for each prospect to personalize the content effectively.

Autobound's Processing

Autobound will research each prospect, leveraging our vast dataset of prospect and company level insights.  

After researching each prospect and their company, Autobound will generate a personalized email for each prospect, compiling the results into a CSV format.

Import Back into Your Sales Tool

Download the CSV file from Autobound.

Upload this file into your sales engagement tool (Outreach, Salesloft, HubSpot, etc.).

Ensure to map the column titled "Email 1 (html) UPLOAD THIS" to the corresponding custom field you created during the setup phase. This column contains the HTML version of the personalized emails, preserving formatting and paragraph breaks.

Adding Prospects to a Sequence that Contains the Custom Field (Referred to as a "Variable" when in Sequences)

When you add the prospects from the CSV to the Autobound enabled sequence in your sales tool, the system will dynamically populate the personalized email content for each prospect.

This process is similar to how standard variables (like first name, company name) are populated in your templates.

What Powers Autobound’s Content?

Overview of Prospect Insights

When you open the Autobound Chrome Extension, it instantly understands who you’re reaching out to (based on their email or Linkedin URL) and what is relevant to them and their company. Autobound leverages over 100 sources of personalization, ensuring that the content you generate is as relevant and engaging as possible. Here's a list of all the insights powering your content.

Key Features of Prospect Insights

Comprehensive Data Sources: The extension taps into a variety of data sources including LinkedIn profiles, current news, notable events, technographic data, YouTube, podcasts, and many more. This diverse range of sources ensures that the insights provided are rich, multifaceted, and up-to-date.

Automated Research: Autobound’s AI-driven system automatically researches and aggregates critical information about your prospects. This eliminates the need for manual research, saving valuable time and increasing productivity.

Content Generation: With the gathered data, users can generate various types of content tailored to the prospect. This includes:

  • Cold Emails: Craft highly personalized emails that resonate with the prospect’s background, interests, and professional needs.
  • Email Openers: Create engaging openers for your emails that grab the attention of your prospects immediately.
  • Call Scripts: Develop customized call scripts that are informed by the prospect's profile, ensuring more productive and personalized conversations.
  • Connection Requests: Send tailored connection requests on platforms like LinkedIn, making your initial interaction memorable and relevant.
  • Custom Content: Generate other forms of custom content that are specifically designed to appeal to your prospect’s unique profile. Examples could include “a 4 step email sequence where the 2nd step is a poem” or “give me 5 interesting facts on PROSPECT and why they are relevant to me to help me prepare for a meeting”.

Integrations

Autobound Integrations Overview

Autobound seamlessly integrates with key sales tools to enhance your outreach capabilities:

- Native integrations with LinkedIn, Outreach, Salesloft, and Gmail, providing streamlined functionality within these platforms.

- Chrome Extension is compatible with nearly every sales tool in Chrome, including HubSpot, Salesforce, and Groove. The Chrome extension actively researches and understands your contacts, suggesting content that is personalized using relevant data.

Sales Workflow Recommendation

In most sales workflows, particularly within Outreach and Salesloft, Autobound excels in manual email steps built into cadences. Users can insert either openers or full emails into these steps, greatly simplifying the process of personalizing content at scale. We recommend integrating Autobound within manual email steps in your team’s sequences

Autobound Magic Enrich with AI

Autobound's 'Magic Enrich with AI' feature elevates email personalization:

Autobound's Magic Enrich feature seamlessly integrates with sales tools in Chrome, allowing you to highlight text in email templates for instant, AI-driven personalization. It automatically researches prospects, ensuring that messages retain their original style and value proposition while becoming more relevant and engaging. This tool provides flexibility in messaging, offering quick and efficient ways to hyper-personalize content, thereby enhancing the effectiveness of your standard templates.

Organizations

Users can invite their teams into Autobound here.

To invite users into your org, go Settings -> Users -> New user

Organizations and User Roles in Autobound

In Autobound, organization structures and user roles are key to streamlining content personalization:

- Admins: Admins have the authority to manage the team's Default and Persona specific value propositions, and oversee billing. They play a pivotal role in curating and overseeing organization-wide content strategies.

- Managers: Managers can also manage the team's Default and Persona specific value propositions, ensuring that the sales messaging aligns with organizational goals and strategies.

- Members: Members are empowered to create personal Default and Persona specific value propositions, tailoring it to their individual sales approaches, but they cannot create or edit content for their team. They have permission to create and modify sales assets and writing styles.

The shared Content Hub is an important asset within organizations, allowing for team-wide content strategies. This is especially beneficial for sales leadership, as it ensures consistent, high-quality messaging across the team. By leveraging the Content Hub, Autobound ensures that the best possible messaging, tailored to specific buyer personas and their needs, is incorporated into every email, enhancing the effectiveness of sales communications.

Content Hub

Personalizing Content in Autobound's Content Hub

In Autobound, personalizing your sales content is made efficient and impactful through the Content Hub. Here’s how you can tailor your messaging:

Teaching Autobound your Default Value Proposition

During onboarding, you’ll be asked to confirm your default value proposition. 

Autobound scrapes your website and other sources to generate this default value proposition. This usually isn't perfect, so a crucial step to getting the most out of Autobound is updating your Default Value Prop either during onboarding, or after the fact in your Content Hub.

When generating content, your Default Value Prop is used to understand what your company does, UNLESS, a Persona Specific Value Proposition is available to use. 

Teaching Autobound the Buyer Personas you Target

Creating Personas in Autobound's Content Hub

When you first sign up for Autobound, we will attempt to auto generate your Buyer personas and their associated Value propositions. You can modify and create new personas within Content Hub by following these steps:

1. In the Content Hub, select 'Persona Value Propositions' and then click 'Create New'.

2. Give your persona a general name that represents the job titles applicable to this persona, such as 'CEO'.

3. Include job titles that align with your persona value proposition. It's important not to overly restrict these filters. The goal is to allow Autobound to automatically select this persona when generating content for the associated job titles. We will use AI to determine which persona is the best match during content generation, but you always have the opportunity to modify this.

4. Autobound will initially attempt to generate a value prop for each persona using AI, based on what it knows about your company and the specific value it provides to this persona. This process ensures that the content is tailored and relevant to your targeted persona. We recommend editing this content, to ensure it uses your messaging, and is 100% accurate. 

Personal or Team Value Props?

Personal Value Propositions only impact content suggested to YOU. They are prioritized over Team Value Props, so content can better fit your voice and style.

Team Value Propositions impact content suggested to EVERYONE in your organization. Only Managers and Admins can update Team Value Propositions. You should put your BEST messaging here, so new team members are set up for success.

Your team should invest heavily in perfecting your Value Propositions and building out your team Content Hub before letting users build Personal Value Props. It's important to get everyone on board with your core value propositions.

Sales Assets

Overview

Sales Assets in Autobound allows for the direct upload and integration of pivotal sales and marketing materials into the platform. This feature is designed to augment the personalization and impact of your sales emails by guiding the AI to include/ reference relevant resources like product descriptions, discounts, white papers, customer win stories and more.

Creating Sales Assets

Accessing Sales Assets

Navigate to the Sales Assets section in Content hub 

Choose from a template or create an asset from scratch. Enter a description of the asset manually, or you can upload files directly or input URLs linking to the assets. Autobound will scan the file or URL to extract relevant information.

Copy the content we generate and paste it in the description box.

Categorize and Tag

Assign categories or tags to your uploaded assets. This step is crucial for organizing your materials and making them easily retrievable.

Writing Style Customization

Autobound allows for deep customization of writing style to match your unique selling voice:

Choose from various pre-made writing styles, such as 'Data-Driven Style', or 'CXO Pitch” to align Autobound's output with your preferred communication approach.'

Create Your Own Style 

For a more tailored experience, create a new writing style. Click 'Create New Writing Style', name it, describe your writing approach, provide an example email, and adjust your ideal word count. This helps Autobound learn and replicate your unique style.

This feature significantly enhances Autobound’s ability to understand your personal style and how you position your product, resulting in more authentic and effective sales communication.

Insight Control

Autobound's Insight Control is a powerful feature that enhances content relevance and provides ultimate control over the insights that power your messaging.

Autobound's Insight Control allows for comprehensive tracking and customization of insights, enabling users to deactivate irrelevant insights for more targeted content. It offers the ability to refine data types powering your content and add key points to insights, ensuring they are effectively used to position your value and product. 

Teaching Autobound the Technologies you Compete or Complement/Integrate With

A great way to customize your email is by referencing the technologies your potential customer is currently using. This can impact your value proposition and what you would like to highlight in your pitch.

Autobound gets this data from third party vendors. We know which products certain companies use by...

  • Looking at their cookies and site data
  • Looking for keywords in job openings
  • Using machine learning to identify customer logos on company's "customer" pages
  • Press releases, and more

Utilize the Insight Control Panel to build out profiles of your competitors and complementary technologies. Autobound actively monitors the technologies used by over 80 million companies. By defining your technology preferences, Autobound can alert you when a prospect uses these technologies, enabling you to craft messaging that effectively compares or complements these technologies in relation to your offerings.

By leveraging these personalization features in Autobound’s Content Hub, you can create more relevant and impactful emails, tailored to the specific needs of your prospects and aligned with your company’s unique value propositions.

Creating Competitors & Complementary Technologies in Autobound

To create Competitor/Complementary Technologies, click Insight Control>Create New> Select Competitor/Complementary Tech. Now, add their company url and talking points for your competitor/complementary tech-specific messaging. These “talking points” guide our AI in crafting content and help personalize the messaging for greater engagement and better response rates. When writing the “talking points”, be sure to be heavily focused on the pain points prospects using that competitor exhibit, and the benefit you're able to offer.

Talking Points

To ensure each insight is correctly referenced and relevantly used in messaging, it’s important to build “talking points” into each insight. This helps our AI better understand how you want to leverage the insight in your outreach. To create “talking points”, click “Click to Add Talking Points” next to the insight you wish to modify. Talking points can be up to 2000 characters in length.

Enabling/Disabling Insights

To enable an insight, simply toggle the switch adjacent to the insight to the 'On' position. By doing this, you grant Autobound the permission to weave this specific insight into the content, but only when it aligns with the prospect's profile or situation. Conversely, if you wish to prevent an insight from being utilized in content generation, toggle the switch to the 'Off' position. This action instructs Autobound to omit the insight, ensuring the generated content remains pertinent and tailored, without the influence of the disabled insight. These controls offer a nuanced way to refine the personalization of your outreach, ensuring that every piece of content is as relevant and impactful as possible.

How Pricing Works

Credit Consumption and Content Generation Using the Chrome Extension

Every free user is provided with five daily credits that reset 24 hours every day from the point they signed up. Credits are consumed when you generate content for a prospect. Pro users have unlimited content credits to use in the chrome extension.

Note: Chrome extension Credits are different from Bulk Credits. Chrome Extension Credits are shown within the Chrome Extension. Bulk Credits are used for Bulk Personalization and can be viewed under Bulk Content. 

Bulk Content Credits

Autobound's Bulk Content Credits system is designed to streamline the usage and tracking of resources when generating content in bulk. Bulk content credits are shared across the organization. Here's how the credits work and how you can manage them:

Credit Consumption

In the Bulk Content Generator, credits are consumed based on the type of content generated:

  • Emails consume 2 credits each.
  • Openers (introductory content) consume 1 credit each.

Conditional Credit Consumption

Autobound ensures efficiency and fairness in credit usage. If the system cannot generate content for a specific prospect, no credits will be consumed for that instance. This ensures you only use credits when valuable content is successfully generated.

Allocation and Purchase of Credits

Initial Credit Allocation

Both Free and Pro users receive a set number of Bulk Content Credits upon starting. This initial allocation allows users to immediately start leveraging the Bulk Content Generator. Inviting new users to join your organization does not add additional bulk content credits to the organization’s credit pool.

Additional Credit Purchase

Should you require more credits, additional Bulk Content Credits can be purchased directly within the billing section of Autobound. This flexibility ensures that your content generation efforts can scale in line with your outreach needs.

Upcoming Features and Credit Usage

Full Sequence Generation: Autobound plans to introduce a feature that allows users to generate full sequences that integrate seamlessly with sales automation tools like Outreach and Salesloft.

In this upcoming feature, each email in the sequence will consume 2 credits, aligning with the current credit consumption model for emails.

Credit and Subscription Management

In the billing portal, you'll find details regarding your plan including the plan name, number of users, credits included (or if you're on the unlimited plan), and the total cost per month or year. The portal will also display your credit usage details including the usage period, amount used, and the reset date.

Upgrading Your Plan

If you find that you require more than five credits per day, you have the option to upgrade to Autobound Pro and unlock unlimited credits. Simply navigate to the plan selection page within the billing portal and choose Autobound Pro. You can then proceed to the payment page to finalize your upgrade.

User Management and Shared Billing

Pricing is based on the number of active users or "seats" on your account. You can add or remove seats as necessary. New users added to your organization will automatically be assigned the same plan as existing users. 

Note: We have a 20 seat minimum for enterprise plans

As an admin, you have the power to assign a seat to a user, thus taking over the billing for that user. The cost for that user will be added to your account, and their previous billing will be erased. If you remove a user from your billing account, the adjustment will be reflected in the next billing period, decreasing your total cost.

When you purchase a new seat, you'll be immediately charged a prorated amount for the rest of the current month. From the start of the next month, you'll be billed the full price for the increased number of seats.

Inviting a Paying Users to Join Your Paid Organization

Individual users who were previously paying for an account will have their personal plan deactivated when invited to join a paid organization. They will now be part of the organization's billing plan.

Billing Overview and Control

In the billing portal, you can see a clear overview of the plan you're about to purchase, with detailed information about the total cost, billing frequency, and the amount due at the time of purchase.

You can also edit your payment information, view the list of users you're paying for, and see how much you're spending in the current period from within the billing portal.

Should you ever need to cancel your subscription, there's a straightforward method to do so within the billing portal.

Lastly, it's important to know that users can join an organization without shared billing setup and still pay individually, providing flexibility for diverse team setups.

FAQ

Q: Why can't I log into Autobound's extension even though I have the correct username and password?
Answer: Google is testing out some new features that is impacting a small subset of our users. Let me know if none of the below solutions work.

Please try taking to following actions:
Workaround 1: Need to disable the Feature Flag from Google.

  1. Go to the link chrome://flags/#test-third-party-cookie-phaseout and make sure that FF is disabled, not enabled (need to restart the browser after making changes).
  2. After that, need to try logging into our extension again.

Workaround 2 (if the previous one didn’t help): The user can manually allow Third-Party cookies for specific domains where the user wants to use our extension.

So, to allow that need to follow these steps:

  1. Click on the Tracking protection item if it exists

2. Click on the checkbox to allow third-party cookies for the current site

3. Try logging into our extension again.

Workaround 3 (if the previous ones didn’t help):

1. If you don't see "Tracking protection" item in the dropdown.
Please go to this link (chrome://settings/cookies) and make sure you have allowed third-party cookies.
​

2. Try logging into our extension again.

Daniel Wiener

Oracle and USC Alum, Building the ChatGPT for Sales.