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RipplingCustomer feedback

A QuickBooks Enterprise user has switched their payroll processing to Rippling due to Intuit's price increases and new monthly payroll fees.

What happened

Post: "Quickbooks Desktop Plus Annual Subscription"

Source

RedditSep 25, 2026By u/RCG73

r/QuickBooks

Quickbooks Desktop Plus Annual Subscription

upvotes
57
comments
38

Extracted from these lines

  • [comment u/AmJe8916] I have desktop enterprise and they have raised the cost AND added in a monthly payroll fee. I have already moved my payroll to rippling...

reddit.com/r/QuickBooks/comments/1wpyeag/quickbooks_desktop_plus_annu...Open the source

Comments on the post

5 of 38 comments
  • “The old story of "frogs in slowly boiling water", Intuit, the truly EVIL company, is testing to see how how long the fools will stay in their water.”

    u/BuyLocalAlbanyNY31 points · Sep 25, 2026View

  • “Yes they want us off desktop basically. It's working cuz we're migrating to Xero”

    u/djculprit18 points · Sep 25, 2026View

  • “Xero is the up and coming competitor”

    u/PacoMahogany12 points · Sep 25, 2026View

  • “I firmly believe that Intuit is phasing out the desktop program and this simply is further proof.”

    u/JanFromEarth7 points · Sep 25, 2026View

  • “The best part is the product is basically the same thing it was 10-16 versions ago .”

    u/robertw4777 points · Sep 25, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/QuickBooks
Stage
Switched

Companies

  • IntuitAlso named

The full record

From the Signal API record

Numbers

Mentions
1

Details

Timing
Completed
Category
General
Link URL
i.redd.it
Virality
High
Post kind
Image
Prominence
Aside
Company's role
Vendor

Topics and mentions

Topics

  • competitive win
  • payroll
  • pricing

Flair

  • QuickBooks Desktop (Pro/Premier/Enterprise)

Extraction

Sentiment
Positive
Detected
Sep 25, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

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The API returns more than this page shows

This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/8704befb-13b3-5a37-a72d-b1e22e44cade returns this record as JSON. POST /v1/companies/enrich returns every signal for rippling.com.

{
  "signal_id": "8704befb-13b3-5a37-a72d-b1e22e44cade",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-09-25T14:51:55+00:00",
  "company": {
    "name": "Rippling",
    "domain": "rippling.com"
  },
  "data": {
    "nsfw": false,
    "stage": "switched",
    "awards": 0,
    "timing": "completed",
    "topics": [
      "competitive win",
      "payroll",
      "pricing"
    ],
    "post_id": "1wpyeag",
    "summary": "A QuickBooks Enterprise user has switched their payroll processing to Rippling due to Intuit's price increases and new monthly payroll fees.",
    "category": "general",
    "comments": [
      {
        "url": "https://www.reddit.com/r/QuickBooks/comments/1wpyeag/comment/pbzgpmt/",
        "depth": 0,
        "score": 31,
        "author": "BuyLocalAlbanyNY",
        "excerpt": "The old story of \"frogs in slowly boiling water\", Intuit, the truly EVIL company, is testing to see how how long the fools will stay in their water.",
        "posted_at": "2026-09-25T15:01:42.000Z",
        "author_url": "https://www.reddit.com/user/BuyLocalAlbanyNY/"
      },
      {
        "url": "https://www.reddit.com/r/QuickBooks/comments/1wpyeag/comment/pbzonq1/",
        "depth": 0,
        "score": 18,
        "author": "djculprit",
        "excerpt": "Yes they want us off desktop basically. It's working cuz we're migrating to Xero",
        "posted_at": "2026-09-25T15:35:24.000Z",
        "author_url": "https://www.reddit.com/user/djculprit/"
      },
      {
        "url": "https://www.reddit.com/r/QuickBooks/comments/1wpyeag/comment/pbzfqju/",
        "depth": 0,
        "score": 12,
        "author": "PacoMahogany",
        "excerpt": "Xero is the up and coming competitor",
        "posted_at": "2026-09-25T14:57:32.000Z",
        "author_url": "https://www.reddit.com/user/PacoMahogany/"
      },
      {
        "url": "https://www.reddit.com/r/QuickBooks/comments/1wpyeag/comment/pbzu62r/",
        "depth": 0,
        "score": 7,
        "author": "JanFromEarth",
        "excerpt": "I firmly believe that Intuit is phasing out the desktop program and this simply is further proof.",
        "posted_at": "2026-09-25T15:58:20.000Z",
        "author_url": "https://www.reddit.com/user/JanFromEarth/"
      },
      {
        "url": "https://www.reddit.com/r/QuickBooks/comments/1wpyeag/comment/pc22e4g/",
        "depth": 0,
        "score": 7,
        "author": "robertw477",
        "excerpt": "The best part is the product is basically the same thing it was 10-16 versions ago .",
        "posted_at": "2026-09-25T21:48:54.000Z",
        "author_url": "https://www.reddit.com/user/robertw477/"
      },
      {
        "url": "https://www.reddit.com/r/QuickBooks/comments/1wpyeag/comment/pc10gp2/",
        "depth": 0,
        "score": 6,
        "author": "alphex",
        "excerpt": "The product has doubled in price since i started using it. And nothing fundamental is better about it. And many things are worse.\n\n I’m cancelling my subscription at the end of this year after being on FreshBooks for a year.",
        "posted_at": "2026-09-25T18:57:18.000Z",
        "author_url": "https://www.reddit.com/user/alphex/"
      },
      {
        "url": "https://www.reddit.com/r/QuickBooks/comments/1wpyeag/comment/pc1edo5/",
        "depth": 0,
        "score": 3,
        "author": "AmJe8916",
        "excerpt": "I have desktop enterprise and they have raised the cost AND added in a monthly payroll fee. I have already moved my payroll to rippling, but they said if I don't keep PR active I will lose my payroll history and I can't even have employees in there. So when I import my files from rippling it won't be able to be tagged to a person and I won't have EE info on any of my reports. Which is INSANE. I us",
        "posted_at": "2026-09-25T19:58:53.000Z",
        "author_url": "https://www.reddit.com/user/AmJe8916/"
      },
      {
        "url": "https://www.reddit.com/r/QuickBooks/comments/1wpyeag/comment/pc1pqmo/",
        "depth": 0,
        "score": 3,
        "author": "ohmslaw54321",
        "excerpt": "It's almost like they don't want you to use it anymore...",
        "posted_at": "2026-09-25T20:49:25.000Z",
        "author_url": "https://www.reddit.com/user/ohmslaw54321/"
      }
    ],
    "evidence": [
      "[comment u/AmJe8916] I have desktop enterprise and they have raised the cost AND added in a monthly payroll fee. I have already moved my payroll to rippling..."
    ],
    "link_url": "https://i.redd.it/kmkvyz7oiorh1.png",
    "virality": "high",
    "image_url": "https://i.redd.it/kmkvyz7oiorh1.png",
    "post_date": "2026-09-25T14:51:55.000Z",
    "post_kind": "image",
    "sentiment": "positive",
    "subreddit": "QuickBooks",
    "post_flair": [
      "QuickBooks Desktop (Pro/Premier/Enterprise)"
    ],
    "post_title": "Quickbooks Desktop Plus Annual Subscription",
    "prominence": "aside",
    "source_url": "https://www.reddit.com/r/QuickBooks/comments/1wpyeag/quickbooks_desktop_plus_annual_subscription/",
    "entity_role": "vendor",
    "post_author": "RCG73",
    "upvote_ratio": 1,
    "mention_count": 1,
    "mention_surge": false,
    "subreddit_url": "https://www.reddit.com/r/QuickBooks/",
    "total_upvotes": 57,
    "comments_total": 38,
    "total_comments": 38,
    "other_companies": [
      {
        "name": "Intuit",
        "role": "incumbent",
        "domain": "intuit.com"
      }
    ],
    "post_author_url": "https://www.reddit.com/user/RCG73/",
    "signal_category": "feedback",
    "comments_included": 15
  }
}

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