Salesforce Named a Leader in 2026 Gartner® Magic Quadrant™ for Digital Commerce for the 11th Consecutive Year

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    "url": "https://www.salesforce.com/news/stories/gartner-magic-quadrant-digital-commerce-2026/",
    "title": "Salesforce Named a Leader in 2026 Gartner® Magic Quadrant™ for Digital Commerce for the 11th Consecutive Year - Salesforce",
    "excerpt": "Salesforce today announced it was positioned as a Leader in the 2026 Gartner® Magic Quadrant™ for Digital Commerce , marking the 11th consecutive year the company has been recognized for its vision and execution in the space. Salesforce was positioned furthest to the right within the quadrant on Completeness of Vision. Commerce Cloud is a leading digital commerce platform for B2C and B2B companies, built to grow revenue, lower total cost of ownership, and achieve faster time-to-value in the new agentic era of commerce . With enterprise-grade scale, global reach, and a comprehensive agent strategy for shoppers, buyers, and merchandisers, it helps brands sell wherever their customers are. Why it matters: The digital storefront no longer has a monopoly on product discovery. Instead of relying solely on brand sites, consumers are actively discovering and buying through agentic channels like ChatGPT and Gemini. According to the State of Commerce Report , reliance on AI assistants as the initial shopping stop surged 200% year-over-year, a behavioral shift that is already spilling over into brand sites, where 41% of shoppers now expect and use conversational, natural-language search. These rapidly evolving expectations underscore the critical need for an infrastructure built specifically for the agentic era. Commerce Cloud empowers B2B and B2C brands to capture demand across every...",
    "summary": "Salesforce was positioned as a Leader in the 2026 Gartner Magic Quadrant for Digital Commerce for the 11th consecutive year.",
    "planning": false,
    "image_url": "https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/10/Blog-Newsletter-1920x1080-1.png",
    "confidence": 0.95,
    "recognition": "Leader in the 2026 Gartner Magic Quadrant for Digital Commerce",
    "published_at": "2026-10-22T15:32:36Z",
    "effective_date": "2026-10-22",
    "article_sentence": "Salesforce today announced it was positioned as a Leader in the 2026 Gartner® Magic Quadrant™ for Digital Commerce , marking the 11th consecutive year the company has been recognized for its vision and execution in the space."
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