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StarlinkCustomer feedback

A monitoring company is encouraging its customers to switch Starlink-connected accounts to an IP-based configuration due to reliability issues causing garbled signals and false alarms on...

What happened

A monitoring company is encouraging its customers to switch Starlink-connected accounts to an IP-based configuration due to reliability issues causing garbled signals and false alarms on POTS-emulated lines.

Source

Extracted from these lines

  • [comment u/BAKONAK] The monitoring company I work with has encouraged me to change all of our accounts that use Starlinks to a different account style that will go through IP instead of POTS lines.

  • [comment u/BAKONAK] Locally we've recently had trucks roll to locations with Starlinks because the signals got garbled, so when the monitoring company got an "undefi

reddit.com/r/firealarms/comments/1wi8cxd/verizon_has_asked_the_fcc_to...Open the source

Comments on the post

5 of 28 comments
  • “Funny because I have a major VzW hub still using POTS for their fire monitoring. I’ve been trying to convince them for years it’s time to upgrade to cell.”

    u/dr_raymond_k_hessel34 points · Sep 16, 2026View

  • “This is going to be a problem”

    u/Zeus088611 points · Sep 16, 2026View

  • “Well, lots of panel upgrades are gonna happen in the very near future.”

    u/Subject-Original-7185 points · Sep 16, 2026View

  • “I guess there will be plenty of work for a few years”

    u/blacfd5 points · Sep 16, 2026View

  • “Century link is also doing this. We're currently installing cell dialers in all of our buildings that still have POTS lines.”

    u/No_Chemical_91673 points · Sep 16, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/firealarms

The full record

From the Signal API record

Numbers

Mentions
2

Details

Timing
Ongoing state
Category
Reliability
Link URL
/r/DataRemote/comments/1wi77rg/verizon_has_asked_the_fcc_to_shut_off_copper_pots/
Virality
High
Post kind
Crosspost
Prominence
Aside
Company's role
Vendor

Topics and mentions

Topics

  • reliability
  • fire alarm monitoring
  • satellite internet

Flair

  • In the news :snoo feelsbadman::table:

Extraction

Sentiment
Negative
Detected
Sep 16, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

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The API returns more than this page shows

This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/3cc60f22-bfdd-568d-a48e-b9d16e4cfc61 returns this record as JSON. POST /v1/companies/enrich returns every signal for starlink.com.

{
  "signal_id": "3cc60f22-bfdd-568d-a48e-b9d16e4cfc61",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-09-16T20:10:47+00:00",
  "company": {
    "name": "Starlink",
    "domain": "starlink.com"
  },
  "data": {
    "nsfw": false,
    "stage": "none",
    "awards": 0,
    "timing": "ongoing_state",
    "topics": [
      "reliability",
      "fire alarm monitoring",
      "satellite internet"
    ],
    "post_id": "1wi8cxd",
    "summary": "A monitoring company is encouraging its customers to switch Starlink-connected accounts to an IP-based configuration due to reliability issues causing garbled signals and false alarms on POTS-emulated lines.",
    "category": "reliability",
    "comments": [
      {
        "url": "https://www.reddit.com/r/firealarms/comments/1wi8cxd/comment/pa8jq2v/",
        "depth": 0,
        "score": 34,
        "author": "dr_raymond_k_hessel",
        "excerpt": "Funny because I have a major VzW hub still using POTS for their fire monitoring. I’ve been trying to convince them for years it’s time to upgrade to cell.",
        "posted_at": "2026-09-16T20:30:24.000Z",
        "author_url": "https://www.reddit.com/user/dr_raymond_k_hessel/"
      },
      {
        "url": "https://www.reddit.com/r/firealarms/comments/1wi8cxd/comment/pa8ldeq/",
        "depth": 0,
        "score": 11,
        "author": "Zeus0886",
        "excerpt": "This is going to be a problem",
        "posted_at": "2026-09-16T20:37:13.000Z",
        "author_url": "https://www.reddit.com/user/Zeus0886/"
      },
      {
        "url": "https://www.reddit.com/r/firealarms/comments/1wi8cxd/comment/pa8ofw6/",
        "depth": 0,
        "score": 5,
        "author": "Subject-Original-718",
        "excerpt": "Well, lots of panel upgrades are gonna happen in the very near future.",
        "posted_at": "2026-09-16T20:50:07.000Z",
        "author_url": "https://www.reddit.com/user/Subject-Original-718/"
      },
      {
        "url": "https://www.reddit.com/r/firealarms/comments/1wi8cxd/comment/pa8rqm2/",
        "depth": 0,
        "score": 5,
        "author": "blacfd",
        "excerpt": "I guess there will be plenty of work for a few years",
        "posted_at": "2026-09-16T21:03:57.000Z",
        "author_url": "https://www.reddit.com/user/blacfd/"
      },
      {
        "url": "https://www.reddit.com/r/firealarms/comments/1wi8cxd/comment/pa8skia/",
        "depth": 0,
        "score": 3,
        "author": "No_Chemical_9167",
        "excerpt": "Century link is also doing this. We're currently installing cell dialers in all of our buildings that still have POTS lines.",
        "posted_at": "2026-09-16T21:07:32.000Z",
        "author_url": "https://www.reddit.com/user/No_Chemical_9167/"
      },
      {
        "url": "https://www.reddit.com/r/firealarms/comments/1wi8cxd/comment/pa9cf6d/",
        "depth": 0,
        "score": 2,
        "author": "BAKONAK",
        "excerpt": "Even cell communicators are having problems if not set up to not hit copper. The monitoring company I work with has encouraged me to change all of our accounts that use Starlinks to a different account style that will go through IP instead of POTS lines. Locally we've recently had trucks roll to locations with Starlinks because the signals got garbled, so when the monitoring company got an \"undefi",
        "posted_at": "2026-09-16T22:41:47.000Z",
        "author_url": "https://www.reddit.com/user/BAKONAK/"
      },
      {
        "url": "https://www.reddit.com/r/firealarms/comments/1wi8cxd/comment/pa94t6n/",
        "depth": 0,
        "score": 2,
        "author": "Proxy-mo",
        "excerpt": "Here is Colorado we are trying to get everyone we can to change over to Cell Dialers or an AES if in Denver. Those old school POTS lines are garbage anymore!",
        "posted_at": "2026-09-16T22:03:30.000Z",
        "author_url": "https://www.reddit.com/user/Proxy-mo/"
      },
      {
        "url": "https://www.reddit.com/r/firealarms/comments/1wi8cxd/comment/paa1jmr/",
        "depth": 0,
        "score": 1,
        "author": "demongo11",
        "excerpt": "Most of NC seems to have shut it off already. We've had to go to exclusively cellular communicators",
        "posted_at": "2026-09-17T00:55:09.000Z",
        "author_url": "https://www.reddit.com/user/demongo11/"
      }
    ],
    "evidence": [
      "[comment u/BAKONAK] The monitoring company I work with has encouraged me to change all of our accounts that use Starlinks to a different account style that will go through IP instead of POTS lines.",
      "[comment u/BAKONAK] Locally we've recently had trucks roll to locations with Starlinks because the signals got garbled, so when the monitoring company got an \"undefi"
    ],
    "link_url": "/r/DataRemote/comments/1wi77rg/verizon_has_asked_the_fcc_to_shut_off_copper_pots/",
    "virality": "high",
    "post_date": "2026-09-16T20:10:47.000Z",
    "post_kind": "crosspost",
    "sentiment": "negative",
    "subreddit": "firealarms",
    "post_flair": [
      "In the news :snoo_feelsbadman::table:"
    ],
    "post_title": "Verizon has asked the FCC to shut off copper POTS at ~750,000 locations in 9 states + DC, starting Nov 30, 2026",
    "prominence": "aside",
    "source_url": "https://www.reddit.com/r/firealarms/comments/1wi8cxd/verizon_has_asked_the_fcc_to_shut_off_copper_pots/",
    "entity_role": "vendor",
    "post_author": "josephchill",
    "upvote_ratio": 1,
    "mention_count": 2,
    "mention_surge": false,
    "subreddit_url": "https://www.reddit.com/r/firealarms/",
    "total_upvotes": 43,
    "comments_total": 28,
    "total_comments": 28,
    "event_date_text": "recently",
    "post_author_url": "https://www.reddit.com/user/josephchill/",
    "signal_category": "feedback",
    "comments_included": 10
  }
}

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