A UK-based MSP is facing challenges with international procurement, stating that TD Synnex does not seem to provide a way to order hardware for overseas clients to be shipped from a local distribution center in countries like the US or Italy.
Post
Highlighted: the lines this signal was extracted from
We are based in the UK but have an increasing number of customers overseas. How are you facilitating overseas procurement of things like laptops, printers etc? We work with Ingram and TDSynnex, but neither of them appear to have a facility for us to order to ship out of a local distribution center in say the US or Italy.
“You likely need relationships with distributors in each of those locations, or to find a trusted partner to hand that procurement piece over to. Most big box companies have gates per region to be able to resell their product and those distributors need to respect/enforce that.”
u/SpinningOnTheFloor4 points · Sep 21, 2026View
“Its tough. Even in countries where your normal disties have a local presence, they're effectively a separate company and you need a new account with them. And for that new account, you need a local entity yourself - which for small amounts of procurement ends up being more cost and effort than its worth. So the only option in my experience is to find a local MSP or similar who you can do a margin”
u/birdman98763 points · Sep 21, 2026View
“As a Canadian MSP, I had a similar issue with procurement in UK, Japan and some African countries. Amazon can be good if you have basic requirements. Otherwise, working with another MSP makes the most sense.”
u/oliland11 points · Sep 21, 2026View
“TDS dell group were always pretty good for this”
u/cubic_sq1 points · Sep 21, 2026View
“We came into the same predicament a few years ago went down the route of setting up entities, as still 70% business comes from the reseller business, this allowed us to expand into new markets so if you're looking partner in Europe/Asia/latam, let me know we also setup a very robust logistics team, as we still get the best price in UK due to buying power, and can often beat/match local pricing”
u/Wrong-Big48191 points · Sep 21, 2026View
What this signalsUser posts often show product pain before it reaches reviews or churn.
Topics
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Company
linkedin_urlValue in the APIindustriesValue in the APIemployee_count_lowValue in the APIemployee_count_highValue in the APIrevenueValue in the APIdescriptionValue in the APISignal
signal_nameValue in the APIassociationValue in the APIGET /v1/signals/1df565fd-d636-51be-abf4-29482a2c4f08 returns this record as JSON. POST /v1/companies/enrich returns every signal for tdsynnex.com.
{
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"signal_type": "reddit-company",
"signal_subtype": "customerFeedback",
"detected_at": "2026-09-21T21:47:34+00:00",
"company": {
"name": "TD Synnex",
"domain": "tdsynnex.com"
},
"data": {
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"awards": 0,
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"topics": [
"international procurement",
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"msp"
],
"post_id": "1wmqjir",
"summary": "A UK-based MSP is facing challenges with international procurement, stating that TD Synnex does not seem to provide a way to order hardware for overseas clients to be shipped from a local distribution center in countries like the US or Italy.",
"category": "features",
"comments": [
{
"url": "https://www.reddit.com/r/msp/comments/1wmqjir/comment/pb91b47/",
"depth": 0,
"score": 4,
"author": "SpinningOnTheFloor",
"excerpt": "You likely need relationships with distributors in each of those locations, or to find a trusted partner to hand that procurement piece over to.\nMost big box companies have gates per region to be able to resell their product and those distributors need to respect/enforce that.",
"posted_at": "2026-09-21T21:55:50.000Z",
"author_url": "https://www.reddit.com/user/SpinningOnTheFloor/"
},
{
"url": "https://www.reddit.com/r/msp/comments/1wmqjir/comment/pb92erw/",
"depth": 0,
"score": 3,
"author": "birdman9876",
"excerpt": "Its tough. Even in countries where your normal disties have a local presence, they're effectively a separate company and you need a new account with them. And for that new account, you need a local entity yourself - which for small amounts of procurement ends up being more cost and effort than its worth. So the only option in my experience is to find a local MSP or similar who you can do a margin",
"posted_at": "2026-09-21T22:01:16.000Z",
"author_url": "https://www.reddit.com/user/birdman9876/"
},
{
"url": "https://www.reddit.com/r/msp/comments/1wmqjir/comment/pb91ofj/",
"depth": 0,
"score": 1,
"author": "oliland1",
"excerpt": "As a Canadian MSP, I had a similar issue with procurement in UK, Japan and some African countries.\n\n Amazon can be good if you have basic requirements.\n\n Otherwise, working with another MSP makes the most sense.",
"posted_at": "2026-09-21T21:57:40.000Z",
"author_url": "https://www.reddit.com/user/oliland1/"
},
{
"url": "https://www.reddit.com/r/msp/comments/1wmqjir/comment/pb925ty/",
"depth": 0,
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"author": "cubic_sq",
"excerpt": "TDS dell group were always pretty good for this",
"posted_at": "2026-09-21T22:00:02.000Z",
"author_url": "https://www.reddit.com/user/cubic_sq/"
},
{
"url": "https://www.reddit.com/r/msp/comments/1wmqjir/comment/pb98e6m/",
"depth": 0,
"score": 1,
"author": "Wrong-Big4819",
"excerpt": "We came into the same predicament a few years ago went down the route of setting up entities, as still 70% business comes from the reseller business, this allowed us to expand into new markets\n\n so if you're looking partner in Europe/Asia/latam, let me know\n\n we also setup a very robust logistics team, as we still get the best price in UK due to buying power, and can often beat/match local pricing",
"posted_at": "2026-09-21T22:31:32.000Z",
"author_url": "https://www.reddit.com/user/Wrong-Big4819/"
},
{
"url": "https://www.reddit.com/r/msp/comments/1wmqjir/comment/pba76gz/",
"depth": 0,
"score": 1,
"author": "redditistooqueer",
"excerpt": "EBay? Amazon?",
"posted_at": "2026-09-22T01:35:34.000Z",
"author_url": "https://www.reddit.com/user/redditistooqueer/"
},
{
"url": "https://www.reddit.com/r/msp/comments/1wmqjir/comment/pbask1r/",
"depth": 0,
"score": 1,
"author": "ClassicPooperScooper",
"excerpt": "just partner with a local MSP or reseller in each country and let them procure and ship on your behalf, chasing your own distie accounts everywhere isn't worth it at small volume..",
"posted_at": "2026-09-22T03:39:28.000Z",
"author_url": "https://www.reddit.com/user/ClassicPooperScooper/"
},
{
"url": "https://www.reddit.com/r/msp/comments/1wmqjir/comment/pbbjezh/",
"depth": 0,
"score": 1,
"author": "SevereEscape6848",
"excerpt": "We've been using local distributors so I think you should just make a list and start from there",
"posted_at": "2026-09-22T07:02:42.000Z",
"author_url": "https://www.reddit.com/user/SevereEscape6848/"
}
],
"evidence": [
"[post] We are based in the UK but have an increasing number of customers overseas. How are you facilitating overseas procurement of things like laptops, printers etc?",
"[post] We work with Ingram and TDSynnex, but neither of them appear to have a facility for us to order to ship out of a local distribution center in say the US or Italy."
],
"virality": "somewhat_high",
"post_date": "2026-09-21T21:47:34.000Z",
"post_kind": "text",
"post_text": "We are based in the UK but have an increasing number of customers overseas. How are you facilitating overseas procurement of things like laptops, printers etc? We work with Ingram and TDSynnex, but neither of them appear to have a facility for us to order to ship out of a local distribution center in say the US or Italy.",
"sentiment": "negative",
"subreddit": "msp",
"post_title": "International Procurement",
"prominence": "core",
"source_url": "https://www.reddit.com/r/msp/comments/1wmqjir/international_procurement/",
"entity_role": "vendor",
"post_author": "Coriron",
"upvote_ratio": 1,
"mention_count": 2,
"mention_surge": false,
"subreddit_url": "https://www.reddit.com/r/msp/",
"total_upvotes": 11,
"comments_total": 13,
"total_comments": 13,
"other_companies": [
{
"name": "Ingram Micro",
"role": "alternative",
"domain": "ingrammicro.com"
},
{
"name": "Amazon",
"role": "alternative",
"domain": "amazon.com"
}
],
"post_author_url": "https://www.reddit.com/user/Coriron/",
"signal_category": "feedback",
"comments_included": 10
}
}
curl https://signals.autobound.ai/v1/signals/1df565fd-d636-51be-abf4-29482a2c4f08 \
-H "X-API-KEY: $AUTOBOUND_API_KEY"curl -X POST https://signals.autobound.ai/v1/companies/enrich \
-H "X-API-KEY: $AUTOBOUND_API_KEY" \
-H "Content-Type: application/json" \
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