In a thread complaining about Equitable, two commenters mention in passing that TIAA is even worse to work with, particularly among 403b providers.

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    "name": "TIAA",
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    "summary": "In a thread complaining about Equitable, two commenters mention in passing that TIAA is even worse to work with, particularly among 403b providers.",
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    "comments": [
      {
        "url": "https://www.reddit.com/r/CFP/comments/1wcpe2f/comment/p8ztbmg/",
        "depth": 0,
        "score": 61,
        "author": "Background-Badger-39",
        "excerpt": "TIAA is worse IMO lol\n\n But equitable is bad. Still working with clients to get assets outside of that firm.\n\n If it’s a 403b or 401k good luck because they require your own form, their own form, notarizing, and a letter of acceptance",
        "posted_at": "2026-09-10T17:46:18.000Z",
        "author_url": "https://www.reddit.com/user/Background-Badger-39/"
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      {
        "url": "https://www.reddit.com/r/CFP/comments/1wcpe2f/comment/p8zoqa1/",
        "depth": 0,
        "score": 53,
        "author": "Queasy-Attorney-8962",
        "excerpt": "I was an FA there for almost 10 years . They definitely have a compliance dept. trust me. Complaints come thru there all the time lol",
        "posted_at": "2026-09-10T17:27:13.000Z",
        "author_url": "https://www.reddit.com/user/Queasy-Attorney-8962/"
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        "url": "https://www.reddit.com/r/CFP/comments/1wcpe2f/comment/p8zvghr/",
        "depth": 0,
        "score": 14,
        "author": "bkendall12",
        "excerpt": "No need to make things messy.\n\n Just submit a 1035 a Withdrawal request or agent change.\n\n If you need contract details, just do a conference call with the client on the line.\n\n If your firm had a selling or servicing agreement then just submit an agent change.\n\n I’m not a hugh fan of Equitable but I’ve had no issues with them either. I currently have a client that purchased 2 annuities with livin",
        "posted_at": "2026-09-10T17:55:15.000Z",
        "author_url": "https://www.reddit.com/user/bkendall12/"
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        "url": "https://www.reddit.com/r/CFP/comments/1wcpe2f/comment/p8znges/",
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        "author": "info_swap",
        "excerpt": "You attract more flies with honey.\n\n Establish clearly your goals: You need to transfer the 4m out of the annuity. Full stop. Anything else is a side quest.\n\n Who can help you achieve that? Find that person.\n\n Save the complaints for later.",
        "posted_at": "2026-09-10T17:21:52.000Z",
        "author_url": "https://www.reddit.com/user/info_swap/"
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        "author": "MysteryScott",
        "excerpt": "I dont know who you are talking to but equitable absolutely does have a compliance department. Additionally axa and equitable split in 2019. You need to find a different contact or escalate because maybe you are just stuck with someone who is incompetent?",
        "posted_at": "2026-09-10T17:21:41.000Z",
        "author_url": "https://www.reddit.com/user/MysteryScott/"
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        "author": "Moist-Meringue-1913",
        "excerpt": "Why are you looking for their compliance dept?",
        "posted_at": "2026-09-10T17:41:17.000Z",
        "author_url": "https://www.reddit.com/user/Moist-Meringue-1913/"
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        "depth": 0,
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        "author": "FixReal5819",
        "excerpt": "What product? I transferred plenty of contracts out without any problems. If it was sold by an AXA advisors sometimes they will slow it down a week to give the writing agent an opportunity to conserve the contract. Also, insurance companies take longer than custodians like Schwab or Fidelity.",
        "posted_at": "2026-09-10T17:49:49.000Z",
        "author_url": "https://www.reddit.com/user/FixReal5819/"
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        "url": "https://www.reddit.com/r/CFP/comments/1wcpe2f/comment/p8zww7l/",
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        "author": "cold984",
        "excerpt": "lol. Welcome to trying to work with axa. There are a couple like this. And they are basically all the 403b providers (TIAA is worse if that’s even possible)",
        "posted_at": "2026-09-10T18:01:17.000Z",
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      "[comment u/Background-Badger-39] TIAA is worse IMO lol But equitable is bad. Still working with clients to get assets outside of that firm.",
      "[comment u/cold984] lol. Welcome to trying to work with axa. There are a couple like this. And they are basically all the 403b providers (TIAA is worse if that’s even possible)"
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    "post_text": "This is the shoddiest company I have ever done business with. I don't even work for / under them - simply trying to transfer $4m out of a Variable Annuity. Absolutely hellacious experience\n\nFolks that have worked with Equitable in the past, how do I actually get something accomplished with them? They claim to not have a compliance department!! HOW IS THAT POSSIBLE??\n\nI would like to file a formal complaint against them. I've never done this. Any insight would be much appreciated.",
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    "post_title": "Does Equitable / AXA have a compliance dept??",
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