The company states that its majority SMB customer base is more difficult and costly to retain and is more vulnerable to economic fluctuations, creating a direct risk to revenue stability and profitability.
Filing excerpt
A majority of our customers are small- and medium-sized businesses, which can be more difficult and costly to retain than enterprise customers and are subject to increased impacts of economic fluctuations, which may adversely affect our business and operations.
What this signalsFilings often name leadership changes, deals and spending plans.
Technologies
Vendors
Regions named
sec-10kcustomerChurnGet every 10-K signal for Toast and the companies you sell to, in the tools you already use.
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This page shows a preview. The full sec-10k record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.
Company
linkedin_urlValue in the APIindustriesValue in the APIemployee_count_lowValue in the APIemployee_count_highValue in the APIrevenueValue in the APIdescriptionValue in the APISignal
signal_nameValue in the APIassociationValue in the APIGET /v1/signals/a648afd1-aef5-40fc-b745-458a896e5bb6 returns this record as JSON. POST /v1/companies/enrich returns every signal for toasttab.com.
{
"signal_id": "a648afd1-aef5-40fc-b745-458a896e5bb6",
"signal_type": "sec-10k",
"signal_subtype": "customerChurn",
"detected_at": "2026-02-24T09:29:15.506+00:00",
"company": {
"name": "Toast",
"domain": "toasttab.com"
},
"data": {
"detail": "The company states that its majority SMB customer base is more difficult and costly to retain and is more vulnerable to economic fluctuations, creating a direct risk to revenue stability and profitability. This highlights a need for effective customer retention and engagement solutions.",
"summary": "Toast identifies high churn risk among its core small- and medium-sized business (SMB) customers",
"excerpts": "A majority of our customers are small- and medium-sized businesses, which can be more difficult and costly to retain than enterprise customers and are subject to increased impacts of economic fluctuations, which may adversely affect our business and operations.",
"relevance": 0.85,
"sentiment": "negative",
"confidence": "high",
"source_url": "https://www.sec.gov/Archives/edgar/data/1650164/000165016426000057/tost-20251231.htm",
"filing_date": "2026-02-18",
"filing_year": 2026,
"fiscal_year_end": "12/31",
"sales_relevance": "Customer success tools needed",
"signal_category": "revenue",
"regions_mentioned": [
"United States"
],
"vendors_mentioned": [
"Amazon Web Services"
],
"technologies_mentioned": [
"SaaS",
"cloud-based",
"AI",
"Android"
]
}
}
curl https://signals.autobound.ai/v1/signals/a648afd1-aef5-40fc-b745-458a896e5bb6 \
-H "X-API-KEY: $AUTOBOUND_API_KEY"curl -X POST https://signals.autobound.ai/v1/companies/enrich \
-H "X-API-KEY: $AUTOBOUND_API_KEY" \
-H "Content-Type: application/json" \
-d '{"domain":"toasttab.com","limit":20}'Long text fields are shortened on this page.
Looking up one signal by its id is free. Enrich costs 2 credits per signal returned; a call with no results is free.