What ServiceNow's latest 10-K says: 12 signals
ServiceNow filed its latest 10-K with the SEC on Jan 28, 2026. It discusses AI investment, acquisition completed and backlog growth.
Public (NOW)Software Development10,000+ employeesservicenow.comLinkedIn
- Filed
- Jan 28, 2026
- Filings
- 1
- Signals
- 12
10-K · latest 10
What ServiceNow's 10-K filings say
- SEC EDGAR
10-K
Filed · 12 signals
ServiceNow incurred $111M in new severance and contract termination costs in 2025.
The company recorded $74 million in severance costs and $37 million in contract termination costs, expenses not present in the prior two years.
$111M
Sum of severance costs ($74M) and contract termination costs ($37M) in 2025
Company's core strategy is now focused on AI governance, risk, and security.
ServiceNow is prioritizing solutions that help organizations govern, secure, and manage AI to address heightened risks and ensure ROI.
AIartificial intelligence
Acquired Moveworks, Inc. to integrate advanced conversational AI and enterprise search.
This acquisition strengthens the ServiceNow Platform's workflow automation with advanced machine learning and natural language comprehension, signaling a major investment to lead in AI-driven enterprise solutions.
$109M
Business combination and other related costs for the year, which includes the Moveworks acquisition.
AImachine learningconversational interfacenatural language comprehension
Incurred $74 million in severance costs in fiscal year 2025.
The company recorded significant severance costs, indicating a recent workforce reduction or major restructuring event.
$74M
Severance costs
ServiceNow acquires Moveworks, part of $109M in 2025 business combination costs
The acquisition strengthens ServiceNow's platform with advanced AI search and conversational interfaces.
$109M
Business combination and other related costs in 2025
AImachine learningvirtual agentnatural language comprehension
ServiceNow centers strategy on AI governance and workflow automation
The company is positioning its core platform to bridge the gap between AI-generated insights and business execution, addressing critical customer needs for security, governance, and measurable ROI in their AI investments.
artificial intelligenceAIcloudmachine learning
Company invested $868M in property and equipment in 2025, continuing heavy infrastructure spend.
ServiceNow's capital expenditures for property and equipment were $868 million, a slight increase from $852 million in 2024.
$868M
Purchases of property and equipment in 2025
High-value customer base (>$5M ACV) grew 20% YoY to 603 customers.
ServiceNow expanded its number of customers with an Annual Contract Value (ACV) over $5 million from 502 to 603 in one year.
20.1%
Year-over-year growth in customers with >$5M ACV
Investing heavily in its 'Now Assist' AI offering and allowing third-party model integration.
ServiceNow is building its platform to be a central hub for enterprise AI, allowing customers to use ServiceNow's own language models or integrate third-party/proprietary ones.
AIlanguage modelsAI agentsServiceNow
Spent $868 million on property and equipment in 2025 to support platform growth.
This significant capital expenditure likely supports the expansion of cloud infrastructure and data centers needed for growing customer workloads and new AI capabilities.
$868M
Purchases of property and equipment
cloud
Showing 10 of 12 filing signals. The Signal API returns all of them.
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Source. Annual reports (Form 10-K) filed with the SEC. Every card links to the filing on EDGAR.
Method. Insights are extracted from the filing text and grouped by category. Numbers are quoted from the filing.
Data as of .